Sami Beach Hotel- All Inclusive

I was a guest at Sami Beach from 6 - 16 of September, in the fist week my staying was nice, beach clean right beside the hotel, the food excellent with variety of choice and the staff that works at the restaurant and beach bar really kind and polite..rooms ok in the central building but across the street are awful, poor internet conection..Everything was good until I got robbed in the end of my staying, the room cleaner that is a woman that initials starts with E took a valuable designer item from my suitcase, it wasnt even out so it means that she was digging inside my things, I immediately went to report the disappearance to the menager ( only one of them was polite ) others were even suspicious that I lost it and were covering all the time the cleaner, they didnt wanted to check who entered my room else than me and my mom.. My tourist guide told me that in the last shift money was missing from other guest, so security in this hotel is really poor and that accident destroyed my holiday. Really disappointed by the hotel and general menager making me to feel like a idiot, never ever again there!

AVOID AT ALL COSTS! We checked in shortly after midnight, arriving to a bunch of people arguing with the hotel staff about the state of their rooms and threatening to leave if their rooms weren’t changed. When we were finally seen, me and my mother filled in the paperwork then were left for 20 minutes whilst the staff went off into the office. We were shown to our room, located in the annex building. The annex is across and up the street from the Sami Beach Hotel and is actually closer to the neighbouring Parkim Ayaz Hotel (which is definitely much more worth your money). Our room was shoddy, scruffy, awfully basic, the TV didn’t work, paint was peeling off the walls, electrical wires exposed, chunks missing out of the wall, the so-called “sea view” was behind a bunch of rooves. The annex is dark, the spiral staircase has huge gaps which make it unsafe, the lock on our door was RUSTING away - we had to put our suitcase behind the door for added security. We asked for a room change FOUR TIMES as reception: the first time we were promised one, the second we were told to come back at lunch, the third we were told they couldn’t do it, the fourth we got told that the “hotel was full” and got shown another shabby annex room. There is no safe, there is no wi-fi other than in the lobby, there wasn’t even cups or teaspoons to make hot drinks in the room. I had to boil the kettle in the BATHROOM because of the awkward placement of the plugs. The noise from the nearby clubs and bars goes on until 3am. The fridge smells. The shower goes from lukewarm to boiling with no in-between and the water pressure isn’t great. The food is alright but you’d probably cook better meals yourself at home. Very much a poor quality continental European menu, not much for Brits - not even a cooked breakfast. Of the breakfast on offer, one dish was Fruit Loops mixed with Chocolate Cornflakes… make of that what you will. We couldn’t even have toast because the toaster was broken. The entertainment is only good if you’re into dancing - different dance genres every night. The bar is okay. The staff can both be quite rude and friendly - we had to speak to the receptionist through GOOGLE TRANSLATE as he couldn’t speak well enough English. There was actually a German man having a go at him for using Google Translate and speaking Turkish to staff. The website images are completely misleading, this is an appalling hotel and there are many others in the area which are much better value than the Sami. Never returning. We actually hate it that much that we actually moved hotels. Avoid Sami at all costs.

There is no Wi-Fi here, keeps shutting down and no reception available.People do not English at the front desk. It was one of the worst holidays of our life.People there were quite rude and unfriendly especially restaurant staffs.
Our room has changed 3 times, the hotel room was stank of savage badly, bathroom floor was so dirty covered in dirt even blood.The shower head was broken, there were absolutely no entertainment for adults or children.
Food is poor there is never real meat they make Turkey look darker in soy sauce and serve Turkey every meal! Bar staff accepted the alcoholic drinks were water down.There is no real coffee in the hotel, just a vending machine with chemical coffee mixed served.
We are really really unhappy that we chose this place.The sea is full of seaweed and last week there was a poo swimming in their swimming pool.We informed the hotel staff and they did not do anything about it.
Regards,
Ayse