57 Hotel in Sydney

The room was decent, and the location, not far from Chinatown, made it easy to find food nearby. However, the shower temperature was inconsistent, constantly fluctuating between hot and cold, even during off-peak hours. On the positive side, the free fruit and tea on the first floor were a nice touch.

Great location, really close to the central station! Room size enough for a family trip. The shower water is not warm enough at the first night stay but this is fixed the following day. Overall good experience to stay here.

Friendly staff and looked after our bags before check in. They took our as up to the room while we were out! The room was clean and was in a good location to walk into
The centre

Facilities: Good
Cleanliness: Good
Ambiance: Good
Service: Good
Location: Good

First impressions for my 4-night stay were bad, and although things did improve after that, I don't plan to stay here again. When I arrived to check-in, I was early, and reception said they could check me in early but I would have to pay a $40 fee, not something I’ve experienced in any other hotel in Sydney or anywhere else in the world. Then when paying the security deposit straight after that, I asked if I could use Apple Pay and they said I could but the fee would be $100 rather than $10, leaving me wondering what the next fee I would be asked for would be. They then decided to check me in without the $40 fee, and I used a card for the security deposit. Management insisted that these are their policies, meaning that people who like me don't like this money-centred approach need to choose other hotels. The room was also small, and there’s no kettle. Yes there’s coffee in reception but it’s much more convenient to have it in the room, and this facility is standard in other Sydney hotels. The air conditioner in the room also didn't work properly, but a positive was that hotel reception readily moved me to another room. Although this room was the same room type, it had a better layout and I ended up staying a further night. Cleanliness of the rooms is excellent, and the housekeeping staff were very friendly. Location is also excellent, being just a 5-minute walk from Central Station.

Pro:
1. Hotel is close to Central Station.
2. I have got room upgraded. Thanks to front desk staff (Mac).
3. Hotel provide complimentary coffee facility at lobby.
Con:
1. TV system is outdated. Need to improve. Which allow guest can stream youtube, netflix from their mobile phone to TV.
2. It just happened on the 3rd day of our stay, the water heater broke down in the afternoon, couldn't take shower and probably after 4 hours it is fixed.
3. The tel handset in the room is not working.

The lobby service was absolutely excellent, patient and thorough! The hotel's cleanliness and facilities were generally good, and the location was very convenient. The only issues were a slightly clogged sink drain and a non-functional exhaust fan in the bathroom.

The hotel is close to everything. The front office is very accommodating to all our needs and requests. Overall, the location is good and affordable. 👏

Its close to train station .. great location