Grand Hotel Velingrad in Velingrad
Rooms and prices
Description
Comfortable hotel with a high level of service. Suitable for both business trips and for recreation with the whole family. The hotel also offers various options for evening entertainment.
Built: 2006
Restored: 2013
Location: in Velingrad, 130 km from the airport of Sofia, 85 km from the airport of Plovdiv, 1 km from the city centre.
Consists of one 4-storey building.
The hotel has 80 rooms.
Accepts credit cards: Visa and Master Card.
Healing effect of the Spa treatment and the use of mineral water has a beneficial effect on the following diseases:
- kidney and urologic diseases such as kidney stones, gall bladder
- gastro-intestinal tract such as chronic gastritis and peptic ulcer disease , enterocolitis
- endocrine (gout, diabetes)
- osteoporosis of various origin
- chronic occupational intoxication for persons exposed to substances harmful to health
- a preventive action against caries and age-related osteoporosis.
On the hotel territory: stores, rental cars, Spa, meeting rooms: 3 (16, 70 and 200 people, with equipment available), free wifi, free Parking, bars: 3 (lobby bar, pool bar, night piano bar Louis), 1 outdoor swimming pool with mineral water; pool umbrellas, sun beds: free of charge, currency exchange, indoor heated pool and mineral water, Barber, dining: 2, doctor's office, Laundry room
Attractions: free gym, Jacuzzi, Turkish bath (Hammam) fee, charge Solarium, table tennis for a fee, cosmetic procedures, fees, fee aerobics, aerobics fee, charge massage, sauna free of charge (Finnish, bio, aromatic steam bath), Billiards for a fee, charge bowling, Darts paid, electronic games free, volcanic room, ice room - free of charge, warm the bench - free, douche - free, area free of charge
For children: cot on request, free of charge, baby chairs in the restaurant, Playground, children's mineral water swimming pools (indoor and outdoor)
When you stay at Maxi Park Hotel & Spa in Velingrad, you'll be in a national park, within a 5-minute drive of Kleptuza and Velingrad Museum of History. This family-friendly hotel is 11.5 mi (18.4 km) from Tsepina Fortress and 13.3 mi (21.4 km) from Lake Batak.
The distance to the nearest airport is 85 km.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, cribs can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
- Breakfast: Buffet [Mon - Sun] 07:30-10:30 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Service animals: Service animals are allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: DinersClub, MasterCard, AmericanExpress, Visa
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- ATM
- Shopping on site
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Newspapers
- Ticket assistance
- Gift shop
- Garden
- Terrace
- All Spaces Non-Smoking (public and private)
- Bridal suite
- Non-smoking rooms
- Room service
- Family room
- VIP room amenities
- Cable TV
- Minibar
- Hairdryer
- Flat-screen TV
- Shower/Bathtub
- Bathrobe
- Linens
- Mosquito net
- Slippers
- Safe (in room)
- Toiletries
- Accessibility features
- Ironing
- Laundry
- Safe-deposit box
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Iron
- Bar
- Diet menu (on request)
- Breakfast
- Breakfast in the room
- Restaurant
- Packed Lunches
- Free Wi-Fi
- Car rental
- Transfer services
- German
- Russian
- English
- Tour assistance
- Barbecue grill(s)
- Billiards
- Bowling
- Karaoke
- Hiking
- Fishing
- Sun Deck
- Ping-Pong
- Free parking
- Swimming pool
- Spa tub
- Indoor Pool
- Seasonal outdoor swimming pool
- Beach/pool towels
- Business center
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Cycling
- Fitness facilities
- Gym
- Solarium
- Massage
- Steam room
- Beauty services
- Sauna
- Spa
- Playroom
- Babysitting and childcare
- Children's playground
- Children swimming pool
- Family/Kid Friendly
- Pets Not Allowed
Street view
Video: Velingrad - The Spa Capital of the Balkans | Explore Grand Hotel Velingrad 5* | Travel in Bulgaria
Map
Reviews
Spa is of good quality and everything seems well maintained, treatments are a bit expensive but are to a good standard.
The service by some members of staff is not great, some were grumpy and rude to level that was comical, not sure if this was standard or just because we didn't speak Bulgarian🤷
Overall a nice hotel
The view of the room was a roof, when the hotel is located at one of the highest points overlooking Velingrad and they still didn't manage to make all the guests feel treated to a five star experience. When we addressed our dislike of the room at reception we were told all standard rooms had a view to a roof and that if we wanted a different room we could pay an extra 50 lv a night, when right next to the lady there was a price list of the rooms and the difference between the standard and the deluxe was not 50lv a night it was around 30lv.
The room itself could be cleaned better. The shower door was not alright it was missing screws and did not slid properly. The matress was old and way too soft to the point of discomfort. The aircon was making a noise and the thermostat did not work, but when I called reception to tell them they sent someone immediately, at least and fixed it.
You can see the condition of the room from the attached pictures.
The spa was not great considering the 5 tars of the hotel. A lot of missing tiles, the walls were falling apart. The steam rooms were awful. One was too big and could steam up properly, while the smaller one had a giant gap in the bottom of the door and was letting cold air in. The saunas were nice and the water in the pools was nice, as well.
The restaurant staff were mostly not open to help you and grumpy. What I noticed was that they were very helpful and smilling towards guests that they knew. There was no non alcholic beverages included in the dinner buffet and something I had never seen before, was reservations of tables at the hotel buffet. There were times where people with full dishes in their hands couldn't find where to sit because there were many empty tables that had been reserved. The food was often cold as they did not take care of the food properly to keep it as warm as possible.
Overall, definitly will not be visiting this hotel again. Does not deserve the five star rating.
Breakfast and dinner are below the most modest expectations.
The service is very poor, including receptionists, waiters in restaurant and technicians repairing the room door and safe – they simply don't understand what has to be a 5-star hotel.
Wi-Fi is very low.
Velingrand: A quiet town that offers nothing besides some taverns/restaurants and small shops.Dont visit if you are looking to have fun. NOT recommended for young people!
Hotel: Generally a nice hotel. Staff is professional. However indoor SPA pools are outdated and need to be modernized.
Also, there arent many activities to do; They could at least arrange for a walk in the park or music events.
Dont go there if you are too active.Go there to isolate from everything
Frequently asked questions about Grand Hotel Velingrad
How much does it cost to stay at Grand Hotel Velingrad?
The cost of living in Grand Hotel Velingrad depends on the date, rate, number of guests etc. Enter your dates to see prices.
Which room categories are available in the Grand Hotel Velingrad?
You can book Run of House, Standard room, Standard Family room, Standard Family room with balcony and with view, Standard Double room, Superior room, Superior Double room, Deluxe room, Deluxe room with view, Deluxe room with balcony, Deluxe room with balcony and with view, Deluxe Double room, Deluxe Triple room, Deluxe Triple room with balcony and with view, Deluxe Double room with view, Deluxe Double room with balcony, Deluxe Double room with balcony and with view, Junior Suite, Junior Suite with balcony and with view, Single Junior Suite, Double Junior Suite, Standard Junior Suite, Suite, Deluxe Suite, Deluxe Suite with balcony and with view, Deluxe Double Suite, Apartment, Deluxe Apartment in the hotel. Please check room availability by choosing your dates
What are the check-in and check-out times at Grand Hotel Velingrad?
Check-in at Grand Hotel Velingrad is possible from 14:00, check-out is until 12:00.
Does Maxi Park Hotel & Spa have a pool?
Yes, Maxi Park Hotel & Spa has a swimming pool for guests.
Are pets allowed at Maxi Park Hotel & Spa?
No, pets are not allowed at Maxi Park Hotel & Spa.
What’s the cancellation policy at Maxi Park Hotel & Spa?
The cancellation policy at Maxi Park Hotel & Spa depends on your room type and booking terms.
Does Maxi Park Hotel & Spa offer airport transfers?
Yes, Maxi Park Hotel & Spa provides airport transfers for guests. We suggest calling ahead to confirm availability, pricing, and scheduling.
