Hotels in Velingrad

Great hotel, great service, great location! The rooms are spacious and cleaned every day (which seems to be a problem for so many hotels these days). The pools are really good, spacious and they are warm (all of them!). The hotel is situated above Velingrad (in the forest), but close enough to walk to the town centre. The staff are very polite and always ready help. The breakfast is one of the best...

We had a great time during the Easter holidays. Our room was upgraded, the food was really good, the spa and the swimming pools too. I only missed infrared sauna in the spa, but it is not a big deal. I love how there is an option to make fresh orange juice for breakfast and the opportunity to take a hike right next to the hotel.

wonderful hotel, not the first time here, but now, more than ever. so clean, renovated spa and saunas, mineral hot water in the , pools; excellent hot water pool outside, big rooms, friendly service and feeling the hotel is managed by very good professional woman. thanks for this special vacation.

My recent stay at maxi hotel was a mix of highs and lows. While the spa facilities like the sauna and massage were top-notch, several aspects of the overall experience left much to be desired. Firstly, during check-in, the hotel staff failed to provide essential information about the dinner package and other details about the hotel, leading to confusion and frustration. Moreover, at the restaurant...

Hotel with a very good location overlooking the town in the midst of pine woods. In many ways, a very charming place with an art-deco hall, great bar, and good wellness and spa offerings. Some public spaces need a makeover though (yes, the lift) and the restaurant is not up to par (strictly avoid the creme brulee).

I am impressed by the way the hotel is run and the quality of service which greatly surpasses other hotels in Bulgaria. I would highly recommend and will definitely be coming back. The hotel is somewhat more remote than others in the area, overlooking the town. I was there with my daughter and she thoroughly enjoyed the kids club organised on site. There is also plenty of outdoors to enjoy which...

Very nice hotel and spa experience in Velingrad. Would say 4-star hotel, not quite 5star standards but very good. Two large pools and good hot tub and sauna options. Playroom for children, billiards and games. Buffet food was good, not the best ever but good for a buffet. Massage and therapy options are amazing. The therapist is very good and can provide numerous treatments. Relaxation massages...

Great hotel. Great service! Top location near the river and right next to the big forest. Perfect view and surrounding. Quiet place, without any noise from anywhere. We where able to hear the birds singing and the water from river float. Clean and hot waters in every swimming pool and jacuzzi. We where there for 3 nights, and my kids loved it so much. We have a hard time to leave. The kids cry when...

Rooms are great, facilities are ok and clean, although if the hotel gets full I'm not sure how it will handle the guests (pools are crammed with about 20-25 people). Staff is polite. Very close to Velingrad south train station, but sadly with no safe passage for pedestrians - no sidewalk. Away from the city center, so plenty of fresh air. The only problem is the price, but.... sadly 5* doesn't mean...

The outdoor swimming pool was excellent. The food was anything special and the same every day.

I stayed there in 2018 and 2019 and I was about to stay there in 2023, but unfortunately things didn't go as planned! However, I'll never forget about this great place that's always made my holiday better! It's located outside of Velingrad in a quite and peaceful area, surrounded by trees and mountains with a bus stop right in front of the hotel connecting it to the town! When it comes to the convenience...

Not a 5 star hotel. Receptionists can't communicate in English. One of them doesn't speak at all. The other hardly does. But the most annoying thing is that they seemed like they didn't want to provide any service. I was waiting for 10 minutes in a changing room for a towel (we went there for massage and spa). The towels were not in good condition. The sauna didn't have water to throw on the rocks...

An incredible hotel with nature view, cozy, spacious, the design is simply top notch, a great spa center with incredible treatments, the food is fresh and wonderfully cooked, the desserts are unique, the lobby bar is superb and the staff are more than friendly, I recommend everyone to visit this hotel to experience all of this in person!

The experience is very good and the staff is very kind and they are exceptional at their work. The food was great. I liked it very much.

I had a marvellous holiday with my family. All hotel employees were friendly and only difficulty was having waiters with no English knowledge. I handled it knowing a bit of Bulgarian but might not be so comfortable with everyone

This hotel's best pints are its pools and water spas. All are nicely set up and well-maintained. There's good variety in the saunas and steam rooms, and the outdoor pool is attractive to use even in October. The room with a balcony was spacious and comfortable. It lacked a few niceties, like a good supply of water bottles in the room each day, but was big and inviting. The common spaces are odd:...

I've just spent a 4 day break (paid for 3) at the maxi spa hotel. The first impression as we walked into the hotel was great! Beautiful decor maybe a little dated but that's not unusual in Bulgaria. We had a large room which I can't fault much as I said just dated. The 4 day break cost 1.350lv (£580) half board. They say it's 5 star and it's clearly not! 5 star prices at the bar but not the service...

Actually, this is an advanced 3-star (3, not 5!) hotel, complemented by a large spa complex with several hot-, mild- and cold-spring pools and saunas. Breakfast and dinner are below the most modest expectations. The service is very poor, including receptionists, waiters in restaurant and technicians repairing the room door and safe – they simply don't understand what has to be a 5-star hotel. Wi-Fi...

The hotel was very nice ,the room was clean ,the food was good .All the stuff was friendly except one of the receptionists,going through the lobby today i heard she was speaking extremely rude on the phone(even thought i do not understand bulgarian ). I could not see her name ,but it will be nice if she can be more polite !

This place is incredibly beautiful and has an amazing spa that provides everything you need for true relaxation. It offers a great jacuzzi, a heated pool, various jets and a comfortable relaxation area with heated beds with LED lighting. However, it would be fantastic to include more vegan dishes and desserts as this would cater to those on a strict vegan diet or anyone interested in trying different...

A wonderful place to visit. Dog-friendly. Super clean. Excquisite food. Wonderful spa and mineral water pool facilities.

Best place to stay at! Great service, amazing staff, rooms are huge and clean, the spa center is amazing as well. Very pleasant to visit! ♥️

The hotel was great. We enjoyed our stay. The indoor and outdoor pools are great and well maintained. The kids activities were well timed during breakfast and dinner. The rooms were spacious and the layout was perfect. A few things the hotel can improve but not something i will take stars for in my review: -the kids center should be more lively and have someone there more frequently. Plus open the...

It's perfect. The dinner is pretty good - great variety and tastes. It would be nice if there was an adults-only pool.

Nice view, location and service. Facilities are a little outdated and the whole building could use some better lighting overall.

One of the best and oldest spas in Velingrad. You are in an old style 5 star Hotel, but the genuine version. There is a lot of space inside and outside, beautiful park around and the city center is accessible by foot. I give 5 stars to the spa. The restaurant is also a good surprise for dinner and breakfast. Definitely a place I would recommend for those looking for more genuineness than "bling-bling...

Overall great stay with amazing food and service. Super friendly staff, great location in the middle of a pine tree s park - 5mins walk from downtown. Amenities are good for a 5* hotel. Special thanks to the restaurant manager!

The hotel’s location was gorgeous. The views were beautiful, it was peaceful and had plenty of fresh air around. It was actually perfect for our 3.5 year old son. The slides were fun, the playroom had plenty of toys and we had easy access to the forest around-it was a lovely walk. The pools were lovely, all of them filled with therapeutic mineral water with different temperatures in every pool. The...

Amazing place. I can highly recommend it for sure ✔️ Great view, fresh air - the hotel is situated on a hill in the middle of a forest. Spa is great - hot thermal water, nice facilities. The rooms are comfortable. Service is excellent. Thank you 😊

We had a lovely stay at the 5-star hotel during Valentine's Day. While it may not be what one would typically expect from a 5-star hotel in other countries, it was still a great experience. The outdoor swimming pool with hot water was a particular highlight, and the breakfast was delicious. I highly recommend this hotel for a comfortable and enjoyable stay in Bulgaria. The staff was ok 3/5.

Located near the Kleptuza lake in Velingrad, Bulgaria, this place is perfect to visit with your adult parents - the aqua jets are designed to massage the entire body, and specifically feet, shoulders, and back, parts that need the special mineral water treatment, so the peripheral nerve system is reenergized. The local food is fresh and delicious, and the staff is very friendly.

Nice and beautiful place to relax

Nothing bad to say here. I visit this place for second time after two years and the quality of this hotel as always brilliant!

Wonderful mineral water and facilities. Few things showing age but kept clean and functional overall (important). Lovely place for a family vacation in mountain air and amazing mineral water source.

Good hotel with a good and clean spa. It's a pity that the guy who opens and close thespa is quite rude and want to close before time (one area of the spa works fron 10h to 19h and the big swimming pool from 9h to 20h). The rest of the staff is just polite, don't wait special help or smiles, but correct. The people visiting this hotel is quite old (mostly 70 and more, keep this in mind if you look...

The place is perfect for couples or families . We had a really good time during our stay. The rooms, food and service were very good. The staff was very friendly and helpful, taking care of everyone. We spent a lot of time in the spa area because our kids loved it and had a lot of fun there . I Do recommend the place. We will be back again.

We had a great SPA vacation overall. However, our room was one of the old ones.

Nice and cosy hotel however the pool and the Spa showers are quite dirty which is not acceptable for a 4-star hotel. The rooms are clean and the food is great

While Velingrad hotels are very overpriced this one is an exception. Just book a renovated room and you’ll enjoy it. Most importantly the staff here is extremely nice and caring

The hotel exceeded my expectations. The staff is polite and friendly, the rooms are bigger than usual. The spa is clean and tidy. Food is delicious, the restaurant has nice view.

Just the place I have been dreaming of for vacation with the family. Great food! Awesome pool.

Excellent service. Friendly staff. Delicious food. Option for free breakfast and dinner.

Like it! specially the hot springs and sauna. Dinner was great

I visited this hotel on a halfboard basis as part of a cycling tour operated by Penguin Travel. Unfortunately we arrived late to the hotel so I didn't have time to experience the spa facilities. My room was 514, and at the back of the hotel, accessed via a lift. The room was not the biggest of rooms, it was very clean, however it was very outdated (old). Luckily, the bed was fairly comfy, so I had...

Our room was spacious and the view of the opposite neighbourhood and the mountains was spectacular, especially when snowy. The lobby was nicely decorated. Nevertheless, it is a refurbished old hotel in late-80s socialist style. That means no luxury should be expected and the SPA centre, the rooms and the indoor restaurant looks passable but not great.

Do not be fooled by the outside looks. The Inside is absolutely amazing. The location of the outdoor poor is perfect! The sauna, steam bath and all facilities are impeccable. Staff are really very polite. Breakfast was delicious and had vegan/Vegetarian options. I totally love this place. Tips: 1. If taking the train, get down at velingrad-jug(south) station. It is 10 mins walk from there. 2. Do not...

Good place to relax and enjoy your time off. Usually crowded, but there is room for everyone. The one big disadvantage is that there is no air conditioning in that facility. You can try to compensate by having the windows open, but that depends on your room location. We ended up staying in a slow air-draft spot and it was quite warm, sometimes even uncomfortable. The pool is in good condition, the...

A nice place to take care of yourself! Everything is acceptable except the management of the restaurant, I don't think she knows how to manage a restaurant, she is nothing more than a waitress!

Kashmir is most likely the best SPA resort in Bulgaria (together with Zornitza). The facility is great, SPA zone is also outstanding, it is very clean & very cozy. You can't go wrong with them. The half board is great, the food is delicious and the staff is smiling and friendly. One downside is they don't have bidet shower in the restrooms. Besides of that, the rooms are also cozy and comfortable....

Rooms was cozy and comfortable with beautiful mountains views. Pools were just amazing..warm and the best part was the small rounded pools in the forest, so peaceful and relaxing. The quietness of the hotels were just outstanding..a perfect place to escape however the foods was a challeng. Not many varities for the menu which is not convenient. For 4nights i stayed with my husband and it was a set...

Great hotel with excellent spa facilities, the breakfast buffet was exceptional as was the dinner offering. The only points for improvement would be we struggled to communicate in English with some staff members and it would be good to have an option not to have dinner, as this you tend to over eat. But we found the staff very friendly and often went beyond the expected. We also enjoyed their no child...

The hotel is very nice – the rooms are spacious, the beds are comfortable, and the toiletries provided in the room had a pleasant scent. The restaurant is good, with a lovely terrace, and the food is very tasty. The well-stocked minibar. The spa area is pleasant and clean. However, I have stayed in equally good hotels at a more reasonable price.

Overpriced. Very good outdoor hot tubs, pools and sauna. The steam baths indoors were not warm enough to enjoy them plus they smelled badly. Good massages. Although presented well, the main course food in the restaurant is completely tasteless. After the first dinner I opted only for salad bar as it was the better than the main courses offered. The hotel is located above the Kleptuza lake which is...

Amazing! Staff is super helpful and professional and the spa facilities are simply outstanding; all in a secluded forest atmosphere. Restaurant has a select menu and is one of the best we’ve tried in Bulgaria. Best choice for our honeymoon!!

We weren't very pleased with the buffet breakfast and dinner. Most of the food was stale. The staff at the spa was not polite and felt like they didn't want to be there. On the positive side, the location of the hotel is perfect, at the center of the town with tourist attractions, restaurants and bars in close proximity. The hotel maids were professional and nice. We also very much enjoyed the indoor...

Nice place with delicious food and warm mineral water pools.

The pool is too far from the rooms and the elevator, also the water wasn’t that clean too much hair in some places, especially in the deepest parts of the pool, the also wasn’t very good kind of old and the water did stop couple of times we were not able to use the shower neither the toilet, kid playroom was awful condition many of the toys were broken, my wife told the receptionist that kids playroom...

We stayed there for 2 nights. The Spa looked old. It was annoying that all the sunbeds around the swimming pool were taken and the guests were just leaving their towels there just to book them. Some of the waiters looked lost and quite unhelpful. Once waiters were serving around the swimming pool and the information I was being given from a staff member is that they would serve only these guests, because...

I stayed in a single room with breakfast and dinner included. There is a good choice at the buffet. It was my first experience tasting Bulgarian food and it was delicious. The hotel is in a good location. Close to the train station and hiking trails. It feels so refreshing to come back from a day outside and then go soak in the pool or do a sauna session. I really enjoyed my stay here.

Old school yet quite budget. Reminds me of the 70s hotels in Spain. Rooms were clean and mattress very comfortable. Swimming pool with mineral water, Finnish Sauna and small pool for the small ones. The hotel food was God, not wow but good. Personnel was quite young and helpful and friendly. Took the all-inclusive option.

Hi,I am from Kosovo 🇽🇰 and I would like to share my experience with you. Personally the service was really good the food was good most importantly the plates and the forks were clean, ther room’s were great they wer clean the sheets were clean and it seemed really nice, my experience in the pool was really good the water was warm and clean personally i would recommend it 100%. Love from Kosovo 🇽🇰❤...

The hotel location is good and has good views. The staff was good and helpful The standard of the hotel definitely doesn't match with a 4 star hotel. It need refreshing. The jacuzzi near the pool looked really dirty and smelled like urine which completely disgusted me and I never went back anywhere near.

The location of the hotel is unique - on top of a hill overlooking a pine forest. The area around it is very nicely landscaped and decorated and the view to the town is fantastic. I visited the pool with my family. The indoor pool was warmer and bigger than the outdoor one. I was not impressed with the level of cleanliness of the pool area. The deck chairs outside needed a bit of a scrub from bird...

Great location in the city center, on the top with great view, very quiet place with a beautiful park outside. Great place to stay with excellent kitchen, SPA and friendly staff.

50/50 food choice, some of it looks not very fresh + there are no free beverages, you have to pay for water and other simple drinks. The rooms are good but very old and this can be easily noticed by the scratches.. needs refreshing Didnt use much service Location is good

The quality has declined over the years. It used to be a good hotel, but now it seems to be neglected. The pool and spa area are not in best shape, the water doesn't look clean and inviting, the windows are covered with stains and the capacity of the spa doesn't correspond with the capacity of the hotel rooms. Our room was falling apart. There was mould, there were falling handles from the drawers...

Favourite place around, everything is good but sometimes the consistency of the restaurant is not very good, we had tough stakes several times when dining. Otherwise everything else is 10 / 10

Everyone from the staff was friendly, polite and welcoming.The room was big, clean and quiet with a balcony and great mountain view. The food and service at the restaurant were great! The Spa facilities were very good and clean and the big oudoor pool was still open and functioning at the end of September.

The rooms are pretty spacious, the bathroom as well. It is very clean with some minor exceptions. The spa area has plenty of options, pools with different water temperature, sauna, etc. Absolutely everyone from the staff whom we met was friendly, polite and welcoming which we highly appreciated. One downside is that the hotel is located pretty far out but on the other hand it has great mountain views

The bathrooms need some cleaning - showers have mold. It is also not a smoke-free hotel. People smoke on the balconies, so the smoke gets into the adjacent rooms. It also hosts events, which is great but could get noizy at times for the guests. It does have great views and staff is very friendly. The restaurant is pricey for what it offers. I guess that's why it is quite empty in the evenings.

We were so pleasantly surprised how nice everyone of the staff was! Also pleasantly surprised of the great food. Even the simplest princesi sandwich st the pool was absolutely amazing, and the restaurant had the best lamb dishes!

Outstanding hotel offering impeccable service. The rooms are generously spacious and meticulously clean. The staff exemplifies professionalism and exceptional politeness. The restaurant and lobby are superbly designed and maintained. However, the SPA falls short due to its extremely small size, poor lighting and lack of variety of experiences. In a destination like Velingrad, a well-appointed and spacious...

Maggie was one of the best customer service receptionist that we had met on our tour of Bulgaria.

We had an amazing stay at Hotel Rich Velingrad. The staff were incredibly friendly and attentive, the room was spotless and comfortable, and the amenities were top-notch. Special thanks for going above and beyond to make our stay marvelous. Highly recommend!

Hotel Rich in Velingrad offers a luxurious stay with elegant rooms and excellent spa facilities, making it a top choice for relaxation. The staff is attentive and the ambiance is warm, perfect for a peaceful getaway. The on-site restaurant serves delicious local cuisine, enhancing the overall experience.

The staff were incredibly professional and friendly, and treated us with the upmost respect. The SPA center is a bit small, but it’s well maintained and very clean. We were lucky to stay in the hotel whenever it wasn’t very crowded. We couldn’t try the piano bar sadly as didn’t work on weekdays, but the staff gave us a tour of it and it seemed marvellous. The hotel overall is amazing and we would...

Not a first visit and still keep quality. Very friendly staff. Nice mineral pools. Amazing food. Good location with parking. Rooms are very well equipped with kettle, coffe, tea, conditioner, cleansing milk, shoe sponge even shoe horn and slippers. Deffinatly prepared for every occasion.

Hello to everyone . My name is Donche and l would like to share a bit with the public about our experience with my wife for this beautiful named Rich Spa Hotel in Velingrad. I will start first with my experience back 30 years ago.l been here in Velingrad with my parents as a very small as a kid 5 years old and l like it a lot this city with the beauty around that has park's pools nature moutains with...

Very nice hotel. We come here for the second time. Nice and clear rooms. Good Spa center. Separation for little children and families came here to relax. Very delicious food -sea food, shrimps, salmon and etc. Will visit soon again.

Hotel is nice, pools really awesome, but the service really lacks behind. The SPA area accepts only cash and never has small change. Then it is the client duty to go and look for small change or he is not allowed to order. With the prices on all products - one would think the POS fee is covered even if I order just a coffee.

I visit every few months as an outside guest mainly to use their spa complex, which is the biggest in Velingrad (I think) I am very pleased with the experience.

Very rude restaurant manager, switch our table without asking us and after telling him we have a problem with that he said he doesn’t care there was also cigaret box left on the new table. This is unacceptable behavior of someone in such a position in a hotel.

Great SPA facilities, beautiful scenery, kids friendly, very good service. Definitely recommended!

We had a very good relaxing time in the hotel. The spa is in very good condition. Swimming pool big enough and deep for swimming. The saunas are in good condition. Restorand and service. Good variety of food. Tasty and fresh. Coffee in the restaurant is amazing. Strong and aromatic. Friendly and helpful staff in all the areas of the hotel.

It was a really good place to stay in the people were nice and everything was great I recommend it

The good: good location in the old part of town and the spa is just ok, although the sauna had broken benches. The bad: breakfast is horrible just horrible, hotel maintenance is very bad, overall the hotel is dirty, the staff is rude and lacks basic soft skills. Room cleanup during the day was very bad, the bathroom was not touched. During the night, the heating system broke down so we were cold. ...

Big rooms with a terrace. The spa and the pools are great, with a mineral water. 2 indoor pools plus a jacuzzi, turkish bath, sauna, relax room and a gym, plus outdoor pool. It's a bit far away from the centre, in a peaceful area. We've been here with a 4month old baby and enjoyed it. I recommend it!!

Excellent service for a very accessible price.

The hotel itself is OK, but it is strange to be in a hotel that pretends to be 4* and the sheets on the bed and the towels to be changed once in a week.

A very nice hotel. The restaurant is just OK.

I was surprised about the infrastructure, physiotherapy was very good and my spouse and appreciate the pools and the views.

We went on our summer holiday in Aura hotel in Velingrad for a few days. It's a lovely hotel with one big pool and a few small ones all with mineral water. Food was delicious. We took opportunity of spa procedures and it was great. Highly recommended.

Nice place, wonderfull pools, delicious dishes

Looking nice, calm and clean. Pools are small and not overcrowded. Greek style outdoors - statues, chairs, colours. Staff was very busy but nice. 20lv is the fee for using the pools when you are not a guest of 5he hotel. Which is OK but should be adjusted depending on the time you want to use it. Restaurant had almost no visitors in the afternoon.

Good views, nice spa center, good food I the restaurant. Good value for the money!

The hotel is small and very cozy. The spa is very good, the rooms are clean and comfortable, and the restaurant and staff are excellent. On Saturday night there was live music that turned our vacation into a celebration. I would recommend the place to anyone.

The hotel was ok. Spa center also. What was very unpleasant is that it is beside several construction sites and is so stuffed between them, that all you see is concrete and iron. Also on Saturday noon some idiot with a grinder decided that it is the perfect time to work with it. Due to lack of space the hotel parking is extremely small and not enough for all the guests, parking was a nightmare. They...

Again great SPA hotel, warm and welcoming staff, warm rooms, warm mineral water. This is our second time here, and definitely not the last!

Very cozy small hotel, good spa, .Warm, helpful and friendly staff.Good food

Lovely clean and well kept hotel. The rooms are modern and specious with a fantastic balcony. The only downside for me was the temperature of the outdoor pool. It was too cold, impossible to use in October. The indoor pool was rather cold too, around 30C. The food was ok. The diner was mostly cooked meat and fresh salad, no choice or rise or potatoes dishes.

Surprisingly good hotel. Excellent rooms, quiet place. The indoor pool is fantastic and not crowded. There is an outside pool too - but was too hot to stay there. Food is fine - nothing extraordinary. Behind the hotel begins a green path that leads to a fantastic huge meadow - great for hiking without any gear.

Its amazing - the pool is the right temperature, the jacuzzi is amazing, the food here is delicious and the nature is breathtaking. Basically if you're looking for a place to stay - unikat has got you covered

Very nice and cosy hotel with very tasty food in the restaurant. The rooms are wide and clean. The SPA center and the pool are too small.

The hotel is located in a very nice and quite place right next to a park. The view from the hotel is amazing - pine trees and the park itself. The room was very nice, however the pillows were not comfortable at all. The food at the restaurant was delicious. The pool and the jacuzzi room were okay.

Great rooms, great food and friendly staff on top of multiple services. We were surprised by the room sizes and design. The staff was extremely friendly and some of the restaurant employees even switched to Spanish when they noticed my parents speaking it. The jacuzzi was great and laying near the swimming pool in a sunny afternoon was a nice experience. The breakfast is great, but on top on that...

Everything you could expect from 4 star hotel. The rooms are incredibly nice plus large balconies. The personnel is really polite and friendly. I was there on new year's eve and it was perfect.

We are guests, in the town of Velingrad, of the cozy Spa Hotel "Holiday", from 01.08.to 05.08.2021. We were greeted and accommodated with respect and attention, even at a different time than agreed. I hasten to share about the uniquely delicious dinner on 01.08.2021 prepared with "Love" by the radiant chef / chef / Maria and assistant Eli. Keep smiling and with "Love" prepare the food as you girls...

Great family hotel at a very good price. It has indoor and outdoor pools for complete relaxation. 500 meters from the iconic lake Kleptuza

It's definitely not worth the four stars category. Rooms are OK, but nothing special. The main disadvantages - SPA is one of the worst I have ever been. The pool is so small, practically you can only stand still there if more than 5 person are in at the same time. The sauna is also very small and it's only dry with no watering. The food is simply not good at all. Very poor quality.

Dangerous stairs in wet/cold weather. Good hair stylist.