Hotels in Velingrad

The rooms are pretty spacious, the bathroom as well. It is very clean with some minor exceptions. The spa area has plenty of options, pools with different water temperature, sauna, etc. Absolutely everyone from the staff whom we met was friendly, polite and welcoming which we highly appreciated. One downside is that the hotel is located pretty far out but on the other hand it has great mountain views

The bathrooms need some cleaning - showers have mold. It is also not a smoke-free hotel. People smoke on the balconies, so the smoke gets into the adjacent rooms. It also hosts events, which is great but could get noizy at times for the guests. It does have great views and staff is very friendly. The restaurant is pricey for what it offers. I guess that's why it is quite empty in the evenings.

We were so pleasantly surprised how nice everyone of the staff was! Also pleasantly surprised of the great food. Even the simplest princesi sandwich st the pool was absolutely amazing, and the restaurant had the best lamb dishes!

Outstanding hotel offering impeccable service. The rooms are generously spacious and meticulously clean. The staff exemplifies professionalism and exceptional politeness. The restaurant and lobby are superbly designed and maintained. However, the SPA falls short due to its extremely small size, poor lighting and lack of variety of experiences. In a destination like Velingrad, a well-appointed and spacious...

My stay at the hotel was great from the start the staff were friendly and helpful. The food was not only delicious but also offered a wide range of options to cater to various tastes and dietary preferences. Despite the hotel being fully booked, I was pleasantly surprised by how clean and well-maintained the spa area was. It provided the perfect environment for relaxation The rooms at Hotel Vella Hills...

We had a very pleasant stay at Vella Hills, everything was perfect. We loved the spacious rooms with great views. The location is lovely on a hill. The food was also excellent, breakfast is rich with savoury and sweet choices. The lunch menu has a nice choice and amazing soups. The dinner menu is diverse, we enjoyed every meal. Staff in the restaurant is amazing and very professional. The Spa is also...

Great hotel, great service, great location! The rooms are spacious and cleaned every day (which seems to be a problem for so many hotels these days). The pools are really good, spacious and they are warm (all of them!). The hotel is situated above Velingrad (in the forest), but close enough to walk to the town centre. The staff are very polite and always ready help. The breakfast is one of the best...

We had a great time during the Easter holidays. Our room was upgraded, the food was really good, the spa and the swimming pools too. I only missed infrared sauna in the spa, but it is not a big deal. I love how there is an option to make fresh orange juice for breakfast and the opportunity to take a hike right next to the hotel.

wonderful hotel, not the first time here, but now, more than ever. so clean, renovated spa and saunas, mineral hot water in the , pools; excellent hot water pool outside, big rooms, friendly service and feeling the hotel is managed by very good professional woman. thanks for this special vacation.

My recent stay at maxi hotel was a mix of highs and lows. While the spa facilities like the sauna and massage were top-notch, several aspects of the overall experience left much to be desired. Firstly, during check-in, the hotel staff failed to provide essential information about the dinner package and other details about the hotel, leading to confusion and frustration. Moreover, at the restaurant...

Hotel with a very good location overlooking the town in the midst of pine woods. In many ways, a very charming place with an art-deco hall, great bar, and good wellness and spa offerings. Some public spaces need a makeover though (yes, the lift) and the restaurant is not up to par (strictly avoid the creme brulee).

I am impressed by the way the hotel is run and the quality of service which greatly surpasses other hotels in Bulgaria. I would highly recommend and will definitely be coming back. The hotel is somewhat more remote than others in the area, overlooking the town. I was there with my daughter and she thoroughly enjoyed the kids club organised on site. There is also plenty of outdoors to enjoy which...

Best place to stay at! Great service, amazing staff, rooms are huge and clean, the spa center is amazing as well. Very pleasant to visit! ♥️

The hotel was great. We enjoyed our stay. The indoor and outdoor pools are great and well maintained. The kids activities were well timed during breakfast and dinner. The rooms were spacious and the layout was perfect. A few things the hotel can improve but not something i will take stars for in my review: -the kids center should be more lively and have someone there more frequently. Plus open the...

It's perfect. The dinner is pretty good - great variety and tastes. It would be nice if there was an adults-only pool.

The hotel is very good overall with big and clean spa area, friendly staff, and delicious food with big variety and quality products. Still there are for sure several things to be improved: 1. high prices for kids electronic games and play stations, you are already booking a high price hotel, those things should be included or woth symbolic price. 2. No drinks included in the dinner, not even water...

I recently celebrated New Year's at the Arte Hotel Velingrad, staying for three nights. The highlight of my stay was undoubtedly the entertainment; they had an excellent lineup of varied artists and singers that truly enhanced the festive atmosphere. However, I must say that the hotel's standards don't quite meet what you'd expect from a 5-star establishment. In my view, it aligns more closely with...

We really enjoyed our stay in Arte Spa & park. The service is superb, people are very friendly the installations are very comfortable and there is a gallery inspired decorations therefore the name. Spa facilities are great with nice indoor and outdoor pools with thermal mineral waters. Great place to stay with your family, we came with our little daughter and she is enjoying a lot. Highly recommend

Very cool hotel,rooms are spacious ,varied cuisine,many pools,many different saunas ,it is the place where all the taps flowing mineral water,all the advice

Nice Spa, and nature.

Very polite and friendly staff. Rooms are clean, restaurant is excellent, very good breakfast and well cooked dishes at lunch and dinner. So far I have no any complaints. They are closing for refurbishing, since there is a new owner.

The beef cooked here is great, I say it because I'm a culinary fan of it. The roasted pepper salad is also very tasty, and the yellow cheese bread has a delicate taste, preparing you for dinner.

My stay at the hotel was great. It shows that the hotel is old but it ia really well maintained. It was warm everywhere, the room was clean and they change the towels and cleaned tge room every day. We had included breakfast which was really nice and everything was fresh and delicious. The restaurant had a small menu which is a good thing up to me and everything was delicious. The staff was very friendly...

Probably the best hotel in Velingrad due to its location above the town tucked away in the pine forest. The hotel is old but well maintained. Beds are a little soft but still comfy. The pools and spa are great! Good food served all day and breakfast, included in the room rate is served from 7.30 till 10 is very tasty!

Wonderful hotel in a peaceful and beautiful setting. Excellent facilities, service and very helpful and friendly staff. Would definitely go again and spend a few days unwinding. Excellent outdoor pool surrounded by the trees and nature. Lovely warm temperature and very well maintained. Room was lovely with a very comfortable bed.

Loved that place! Absolutely amazing! Beautiful scenery, excellent rooms and facilities!

Actually, this is an advanced 3-star (3, not 5!) hotel, complemented by a large spa complex with several hot-, mild- and cold-spring pools and saunas. Breakfast and dinner are below the most modest expectations. The service is very poor, including receptionists, waiters in restaurant and technicians repairing the room door and safe – they simply don't understand what has to be a 5-star hotel. Wi-Fi...

Mid in general but the cleaning lady was so nice I love her 3rd floor it was the greatest part of the hotel. Interior was good, but our TV didn't work properly.

location really depends. it’s the best in town from all of them hotels if you like a quiet place, but not really close to the centre and other places. pretry great views and all, food is great, i think it can be done better for sure.

Nice hotel in a great location overlooking the town but also only a short walk to the center of town, good food with plenty of choice. Spa is of good quality and everything seems well maintained, treatments are a bit expensive but are to a good standard. The service by some members of staff is not great, some were grumpy and rude to level that was comical, not sure if this was standard or just because...

Excellent location, abundant thermal water and many pools. Staff is super friendly, the food is local and tasty, good choice of wines. Good entertainment.

Top hotel. Going there for already 8+ years. Service is top and place is great including for going with kids. Great kitchen as well with local products

Nice view, location and service. Facilities are a little outdated and the whole building could use some better lighting overall.

One of the best and oldest spas in Velingrad. You are in an old style 5 star Hotel, but the genuine version. There is a lot of space inside and outside, beautiful park around and the city center is accessible by foot. I give 5 stars to the spa. The restaurant is also a good surprise for dinner and breakfast. Definitely a place I would recommend for those looking for more genuineness than "bling-bling...

Overall great stay with amazing food and service. Super friendly staff, great location in the middle of a pine tree s park - 5mins walk from downtown. Amenities are good for a 5* hotel. Special thanks to the restaurant manager!

The hotel’s location was gorgeous. The views were beautiful, it was peaceful and had plenty of fresh air around. It was actually perfect for our 3.5 year old son. The slides were fun, the playroom had plenty of toys and we had easy access to the forest around-it was a lovely walk. The pools were lovely, all of them filled with therapeutic mineral water with different temperatures in every pool. The...

Amazing place. I can highly recommend it for sure ✔️ Great view, fresh air - the hotel is situated on a hill in the middle of a forest. Spa is great - hot thermal water, nice facilities. The rooms are comfortable. Service is excellent. Thank you 😊

We had a lovely stay at the 5-star hotel during Valentine's Day. While it may not be what one would typically expect from a 5-star hotel in other countries, it was still a great experience. The outdoor swimming pool with hot water was a particular highlight, and the breakfast was delicious. I highly recommend this hotel for a comfortable and enjoyable stay in Bulgaria. The staff was ok 3/5.

We had an amazing stay at Hotel Rich Velingrad. The staff were incredibly friendly and attentive, the room was spotless and comfortable, and the amenities were top-notch. Special thanks for going above and beyond to make our stay marvelous. Highly recommend!

Hotel Rich in Velingrad offers a luxurious stay with elegant rooms and excellent spa facilities, making it a top choice for relaxation. The staff is attentive and the ambiance is warm, perfect for a peaceful getaway. The on-site restaurant serves delicious local cuisine, enhancing the overall experience.

The staff were incredibly professional and friendly, and treated us with the upmost respect. The SPA center is a bit small, but it’s well maintained and very clean. We were lucky to stay in the hotel whenever it wasn’t very crowded. We couldn’t try the piano bar sadly as didn’t work on weekdays, but the staff gave us a tour of it and it seemed marvellous. The hotel overall is amazing and we would...

Not a first visit and still keep quality. Very friendly staff. Nice mineral pools. Amazing food. Good location with parking. Rooms are very well equipped with kettle, coffe, tea, conditioner, cleansing milk, shoe sponge even shoe horn and slippers. Deffinatly prepared for every occasion.

Hello to everyone . My name is Donche and l would like to share a bit with the public about our experience with my wife for this beautiful named Rich Spa Hotel in Velingrad. I will start first with my experience back 30 years ago.l been here in Velingrad with my parents as a very small as a kid 5 years old and l like it a lot this city with the beauty around that has park's pools nature moutains with...

A true five star location! Everything radiates cleanliness, good taste, elegance, refinement! Both the hotel and the outdoor terrace and the restaurant are in a touch of harmony and Tyrolean design!

Very nice hotel and spa experience in Velingrad. Would say 4-star hotel, not quite 5star standards but very good. Two large pools and good hot tub and sauna options. Playroom for children, billiards and games. Buffet food was good, not the best ever but good for a buffet. Massage and therapy options are amazing. The therapist is very good and can provide numerous treatments. Relaxation massages...

Great hotel. Great service! Top location near the river and right next to the big forest. Perfect view and surrounding. Quiet place, without any noise from anywhere. We where able to hear the birds singing and the water from river float. Clean and hot waters in every swimming pool and jacuzzi. We where there for 3 nights, and my kids loved it so much. We have a hard time to leave. The kids cry when...

Rooms are great, facilities are ok and clean, although if the hotel gets full I'm not sure how it will handle the guests (pools are crammed with about 20-25 people). Staff is polite. Very close to Velingrad south train station, but sadly with no safe passage for pedestrians - no sidewalk. Away from the city center, so plenty of fresh air. The only problem is the price, but.... sadly 5* doesn't mean...

The outdoor swimming pool was excellent. The food was anything special and the same every day.

I stayed there in 2018 and 2019 and I was about to stay there in 2023, but unfortunately things didn't go as planned! However, I'll never forget about this great place that's always made my holiday better! It's located outside of Velingrad in a quite and peaceful area, surrounded by trees and mountains with a bus stop right in front of the hotel connecting it to the town! When it comes to the convenience...

Not a 5 star hotel. Receptionists can't communicate in English. One of them doesn't speak at all. The other hardly does. But the most annoying thing is that they seemed like they didn't want to provide any service. I was waiting for 10 minutes in a changing room for a towel (we went there for massage and spa). The towels were not in good condition. The sauna didn't have water to throw on the rocks...

We had a great SPA vacation overall. However, our room was one of the old ones.

Nice and cosy hotel however the pool and the Spa showers are quite dirty which is not acceptable for a 4-star hotel. The rooms are clean and the food is great

While Velingrad hotels are very overpriced this one is an exception. Just book a renovated room and you’ll enjoy it. Most importantly the staff here is extremely nice and caring

The hotel exceeded my expectations. The staff is polite and friendly, the rooms are bigger than usual. The spa is clean and tidy. Food is delicious, the restaurant has nice view.

Just the place I have been dreaming of for vacation with the family. Great food! Awesome pool.

Excellent service. Friendly staff. Delicious food. Option for free breakfast and dinner.

Wonderful mineral water and facilities. Few things showing age but kept clean and functional overall (important). Lovely place for a family vacation in mountain air and amazing mineral water source.

The place is perfect for couples or families . We had a really good time during our stay. The rooms, food and service were very good. The staff was very friendly and helpful, taking care of everyone. We spent a lot of time in the spa area because our kids loved it and had a lot of fun there . I Do recommend the place. We will be back again.

We enjoyed this hotel for the 8'th time we visited it. Big, comfortable and clean rooms. Daily Cleaning service. Complementary tea and coffee. Clean sheets and comfortable beds. Breakfast and dinner have variety of daily fresh food. They always refill the food containers immediately and you will never lack of food selection. Plenty of tasty deserts and fruits. We would like to thank Mr. Benny restaurant...

I went to Akvatonik from Turkey 7 times.Everything was excellent. Breakfast , employee and nature was perfect. But last time indoor pool water was a little cold and some buttons were not working. We will go again in November. I hope the waters will warm up by then:)

Hotel Akvatonik are the wonderful place, amazing fresh food and fruits .Perfect wie. The hotel is near the forest. Compliments to spa therapist Pavel. Amazing service and people.

The hotel is great. It has two indoor pools and one small on the outside. The water is warm and suitable for small children. The spa offers a lot of different things to explore. Very tasty food in the restaurant for a good price. Highly recommended for families. On Saturday night they even offered children animation. Room was clean and maintened every day. The view from our room was great. I'm very...

Fantastic. We had an absolute blast! The hotel is super clean, service was to top level! Spa center- unbelievable! Food- delicious! Definitely recommend visiting

An absolute 5 star experience. Amazing hotel facility, super tasty food in the restaurant (the menu selection and the meals that are included). Friendly staff. Nothing I can complain about. If I visit Veligrad again I will choose the same hotel. Thank you, Infinity, for the experience!

The hotel is average according my opinion. For a five star hotel the rooms are very small, the restaurant is also small and only the SPA centre is great and compensates for the other two.

I’m absolutely in love with this hotel. They know how to really care about the customers and make them feel comfortable. The location is great, right next to the pine trees. It has everything you need - amazing swimming pools and spa; large rooms with comfortable beds and pillows; large bathrooms. Everything was very clean. Food was with rich varsity and quality to choose from. It tasted as home made...

Love everything about this place. We visited for the first time in 2022 and returned again this spring in 2023. For reference our party includes people from 8 years old to 75 years old. The rooms are spacious and comfortable. The towels and robes are soft, absorbent and get changed daily. Room service has always been excellent (my mother has visited the hotel at least 15 times and it's always been...

Top quality service, super friendly staff, plenty of pools,saunas and the spa experience was top notch! Would definitely come back.

The hotel is small and very cozy. The spa is very good, the rooms are clean and comfortable, and the restaurant and staff are excellent. On Saturday night there was live music that turned our vacation into a celebration. I would recommend the place to anyone.

The hotel was ok. Spa center also. What was very unpleasant is that it is beside several construction sites and is so stuffed between them, that all you see is concrete and iron. Also on Saturday noon some idiot with a grinder decided that it is the perfect time to work with it. Due to lack of space the hotel parking is extremely small and not enough for all the guests, parking was a nightmare. They...

Again great SPA hotel, warm and welcoming staff, warm rooms, warm mineral water. This is our second time here, and definitely not the last!

Very cozy small hotel, good spa, .Warm, helpful and friendly staff.Good food

Lovely clean and well kept hotel. The rooms are modern and specious with a fantastic balcony. The only downside for me was the temperature of the outdoor pool. It was too cold, impossible to use in October. The indoor pool was rather cold too, around 30C. The food was ok. The diner was mostly cooked meat and fresh salad, no choice or rise or potatoes dishes.

Surprisingly good hotel. Excellent rooms, quiet place. The indoor pool is fantastic and not crowded. There is an outside pool too - but was too hot to stay there. Food is fine - nothing extraordinary. Behind the hotel begins a green path that leads to a fantastic huge meadow - great for hiking without any gear.

Its amazing - the pool is the right temperature, the jacuzzi is amazing, the food here is delicious and the nature is breathtaking. Basically if you're looking for a place to stay - unikat has got you covered

Very nice and cosy hotel with very tasty food in the restaurant. The rooms are wide and clean. The SPA center and the pool are too small.

The hotel is located in a very nice and quite place right next to a park. The view from the hotel is amazing - pine trees and the park itself. The room was very nice, however the pillows were not comfortable at all. The food at the restaurant was delicious. The pool and the jacuzzi room were okay.

Great rooms, great food and friendly staff on top of multiple services. We were surprised by the room sizes and design. The staff was extremely friendly and some of the restaurant employees even switched to Spanish when they noticed my parents speaking it. The jacuzzi was great and laying near the swimming pool in a sunny afternoon was a nice experience. The breakfast is great, but on top on that...

Everything you could expect from 4 star hotel. The rooms are incredibly nice plus large balconies. The personnel is really polite and friendly. I was there on new year's eve and it was perfect.

I was there with my girlfriend for the weekend, looking for a place to take a break and relax. Everything was good until we visited the spa centre .. The fitness and the jacuzzi were in the same room, the humidity where the swimming pool was is too high and the water wasn’t so clean, without a doubt the spa centre could be improved tremendously, after all it’s 4* hotel. If we leave that aside everything...

Very nice hotel, quiet and beautiful

Very nice and pleasant staff. Excellent restaurant. Expected more spacious swimming pool, but even though spa installations are comfortable.

Located slightly away from the centre of the town in a quiet little street The hotel provides a range of bathing experiences which are included in the hotel prices and other massages and treatments which are extras. We had the half board option - unfortunately we stayed midweek when the food options were a la carte from a very limited menu and the food was rather 'bland'. At the weekend the choice...

We are guests, in the town of Velingrad, of the cozy Spa Hotel "Holiday", from 01.08.to 05.08.2021. We were greeted and accommodated with respect and attention, even at a different time than agreed. I hasten to share about the uniquely delicious dinner on 01.08.2021 prepared with "Love" by the radiant chef / chef / Maria and assistant Eli. Keep smiling and with "Love" prepare the food as you girls...

Great family hotel at a very good price. It has indoor and outdoor pools for complete relaxation. 500 meters from the iconic lake Kleptuza

It's definitely not worth the four stars category. Rooms are OK, but nothing special. The main disadvantages - SPA is one of the worst I have ever been. The pool is so small, practically you can only stand still there if more than 5 person are in at the same time. The sauna is also very small and it's only dry with no watering. The food is simply not good at all. Very poor quality.

Nice and cozy

Dangerous stairs in wet/cold weather. Good hair stylist.

The hotel location is good and has good views. The staff was good and helpful The standard of the hotel definitely doesn't match with a 4 star hotel. It need refreshing. The jacuzzi near the pool looked really dirty and smelled like urine which completely disgusted me and I never went back anywhere near.

The location of the hotel is unique - on top of a hill overlooking a pine forest. The area around it is very nicely landscaped and decorated and the view to the town is fantastic. I visited the pool with my family. The indoor pool was warmer and bigger than the outdoor one. I was not impressed with the level of cleanliness of the pool area. The deck chairs outside needed a bit of a scrub from bird...

Great location in the city center, on the top with great view, very quiet place with a beautiful park outside. Great place to stay with excellent kitchen, SPA and friendly staff.

50/50 food choice, some of it looks not very fresh + there are no free beverages, you have to pay for water and other simple drinks. The rooms are good but very old and this can be easily noticed by the scratches.. needs refreshing Didnt use much service Location is good

The quality has declined over the years. It used to be a good hotel, but now it seems to be neglected. The pool and spa area are not in best shape, the water doesn't look clean and inviting, the windows are covered with stains and the capacity of the spa doesn't correspond with the capacity of the hotel rooms. Our room was falling apart. There was mould, there were falling handles from the drawers...

Rooms: average, furniture bit worn-out Staff: super friendly SPA: average, water in pools shouls be hotter Kitchen: excellent, a must try

Big rooms with a terrace. The spa and the pools are great, with a mineral water. 2 indoor pools plus a jacuzzi, turkish bath, sauna, relax room and a gym, plus outdoor pool. It's a bit far away from the centre, in a peaceful area. We've been here with a 4month old baby and enjoyed it. I recommend it!!

Excellent service for a very accessible price.

The hotel itself is OK, but it is strange to be in a hotel that pretends to be 4* and the sheets on the bed and the towels to be changed once in a week.

A very nice hotel. The restaurant is just OK.

Great place for a quiet weekend. The Spa it's very nice with a mineral water pool and they're massage therapists are miracle workers.

Good hotel. I like it. Except for the juice served for the breakfast.

We did like the spa center, the courtesy of the staff, the location and the food in the restaurant

That we were moved to a bigger and nicer room, because originally they gave me one that smelled bad.

I'm here right now The rooms have a big mini bar, the bed is comfortable, you can't go to the pool after 6 pm. This is bad. There's no air conditioning.

Congratulations and thousands of thanks to the staff LET them continue to be polite .. kind and radiant We are very pleased and if possible we will again prefer the visit

Great hotel. The staff is up to standard, very responsive and nice people. I recommend it to everyone. The spa is perfect, the tavern and the food are very good, the rooms are clean and the service is perfect. A real paradise.

Good place to relax and enjoy your time off. Usually crowded, but there is room for everyone. The one big disadvantage is that there is no air conditioning in that facility. You can try to compensate by having the windows open, but that depends on your room location. We ended up staying in a slow air-draft spot and it was quite warm, sometimes even uncomfortable. The pool is in good condition, the...

A nice place to take care of yourself! Everything is acceptable except the management of the restaurant, I don't think she knows how to manage a restaurant, she is nothing more than a waitress!

Love the place, will surely be going back

The hotel does not look that good from outside but inside is a different story. Pretty good hotel. The food is also good just be careful with the boiled eggs 😄

Nice place right in the mountains. Very good spa center. Big pool with mineral water, jacuzzi, sauna for free. Different massages and therapies for amazingly fear prices made by graduated therapists. F&B is in good level of service and fear price as well.

Amazing place for kids. Freakishly cheap prices on food and rooms. Staff is nice and helpful.