Hotels in Velingrad

A wonderful place to visit. Dog-friendly. Super clean. Excquisite food. Wonderful spa and mineral water pool facilities.

Best place to stay at! Great service, amazing staff, rooms are huge and clean, the spa center is amazing as well. Very pleasant to visit! ♥️

The hotel was great. We enjoyed our stay. The indoor and outdoor pools are great and well maintained. The kids activities were well timed during breakfast and dinner. The rooms were spacious and the layout was perfect. A few things the hotel can improve but not something i will take stars for in my review: -the kids center should be more lively and have someone there more frequently. Plus open the...

It's perfect. The dinner is pretty good - great variety and tastes. It would be nice if there was an adults-only pool.

The hotel is very good overall with big and clean spa area, friendly staff, and delicious food with big variety and quality products. Still there are for sure several things to be improved: 1. high prices for kids electronic games and play stations, you are already booking a high price hotel, those things should be included or woth symbolic price. 2. No drinks included in the dinner, not even water...

I recently celebrated New Year's at the Arte Hotel Velingrad, staying for three nights. The highlight of my stay was undoubtedly the entertainment; they had an excellent lineup of varied artists and singers that truly enhanced the festive atmosphere. However, I must say that the hotel's standards don't quite meet what you'd expect from a 5-star establishment. In my view, it aligns more closely with...

Favourite place around, everything is good but sometimes the consistency of the restaurant is not very good, we had tough stakes several times when dining. Otherwise everything else is 10 / 10

Everyone from the staff was friendly, polite and welcoming.The room was big, clean and quiet with a balcony and great mountain view. The food and service at the restaurant were great! The Spa facilities were very good and clean and the big oudoor pool was still open and functioning at the end of September.

The rooms are pretty spacious, the bathroom as well. It is very clean with some minor exceptions. The spa area has plenty of options, pools with different water temperature, sauna, etc. Absolutely everyone from the staff whom we met was friendly, polite and welcoming which we highly appreciated. One downside is that the hotel is located pretty far out but on the other hand it has great mountain views

The bathrooms need some cleaning - showers have mold. It is also not a smoke-free hotel. People smoke on the balconies, so the smoke gets into the adjacent rooms. It also hosts events, which is great but could get noizy at times for the guests. It does have great views and staff is very friendly. The restaurant is pricey for what it offers. I guess that's why it is quite empty in the evenings.

We were so pleasantly surprised how nice everyone of the staff was! Also pleasantly surprised of the great food. Even the simplest princesi sandwich st the pool was absolutely amazing, and the restaurant had the best lamb dishes!

Outstanding hotel offering impeccable service. The rooms are generously spacious and meticulously clean. The staff exemplifies professionalism and exceptional politeness. The restaurant and lobby are superbly designed and maintained. However, the SPA falls short due to its extremely small size, poor lighting and lack of variety of experiences. In a destination like Velingrad, a well-appointed and spacious...

Nice view, location and service. Facilities are a little outdated and the whole building could use some better lighting overall.

One of the best and oldest spas in Velingrad. You are in an old style 5 star Hotel, but the genuine version. There is a lot of space inside and outside, beautiful park around and the city center is accessible by foot. I give 5 stars to the spa. The restaurant is also a good surprise for dinner and breakfast. Definitely a place I would recommend for those looking for more genuineness than "bling-bling...

Overall great stay with amazing food and service. Super friendly staff, great location in the middle of a pine tree s park - 5mins walk from downtown. Amenities are good for a 5* hotel. Special thanks to the restaurant manager!

The hotel’s location was gorgeous. The views were beautiful, it was peaceful and had plenty of fresh air around. It was actually perfect for our 3.5 year old son. The slides were fun, the playroom had plenty of toys and we had easy access to the forest around-it was a lovely walk. The pools were lovely, all of them filled with therapeutic mineral water with different temperatures in every pool. The...

Amazing place. I can highly recommend it for sure ✔️ Great view, fresh air - the hotel is situated on a hill in the middle of a forest. Spa is great - hot thermal water, nice facilities. The rooms are comfortable. Service is excellent. Thank you 😊

We had a lovely stay at the 5-star hotel during Valentine's Day. While it may not be what one would typically expect from a 5-star hotel in other countries, it was still a great experience. The outdoor swimming pool with hot water was a particular highlight, and the breakfast was delicious. I highly recommend this hotel for a comfortable and enjoyable stay in Bulgaria. The staff was ok 3/5.

Actually, this is an advanced 3-star (3, not 5!) hotel, complemented by a large spa complex with several hot-, mild- and cold-spring pools and saunas. Breakfast and dinner are below the most modest expectations. The service is very poor, including receptionists, waiters in restaurant and technicians repairing the room door and safe – they simply don't understand what has to be a 5-star hotel. Wi-Fi...

Mid in general but the cleaning lady was so nice I love her 3rd floor it was the greatest part of the hotel. Interior was good, but our TV didn't work properly.

location really depends. it’s the best in town from all of them hotels if you like a quiet place, but not really close to the centre and other places. pretry great views and all, food is great, i think it can be done better for sure.

Nice hotel in a great location overlooking the town but also only a short walk to the center of town, good food with plenty of choice. Spa is of good quality and everything seems well maintained, treatments are a bit expensive but are to a good standard. The service by some members of staff is not great, some were grumpy and rude to level that was comical, not sure if this was standard or just because...

Excellent location, abundant thermal water and many pools. Staff is super friendly, the food is local and tasty, good choice of wines. Good entertainment.

Top hotel. Going there for already 8+ years. Service is top and place is great including for going with kids. Great kitchen as well with local products

Nothing bad to say here. I visit this place for second time after two years and the quality of this hotel as always brilliant!

Wonderful mineral water and facilities. Few things showing age but kept clean and functional overall (important). Lovely place for a family vacation in mountain air and amazing mineral water source.

The place is perfect for couples or families . We had a really good time during our stay. The rooms, food and service were very good. The staff was very friendly and helpful, taking care of everyone. We spent a lot of time in the spa area because our kids loved it and had a lot of fun there . I Do recommend the place. We will be back again.

We enjoyed this hotel for the 8'th time we visited it. Big, comfortable and clean rooms. Daily Cleaning service. Complementary tea and coffee. Clean sheets and comfortable beds. Breakfast and dinner have variety of daily fresh food. They always refill the food containers immediately and you will never lack of food selection. Plenty of tasty deserts and fruits. We would like to thank Mr. Benny restaurant...

I went to Akvatonik from Turkey 7 times.Everything was excellent. Breakfast , employee and nature was perfect. But last time indoor pool water was a little cold and some buttons were not working. We will go again in November. I hope the waters will warm up by then:)

Hotel Akvatonik are the wonderful place, amazing fresh food and fruits .Perfect wie. The hotel is near the forest. Compliments to spa therapist Pavel. Amazing service and people.

Nice and cosy hotel however the pool and the Spa showers are quite dirty which is not acceptable for a 4-star hotel. The rooms are clean and the food is great

While Velingrad hotels are very overpriced this one is an exception. Just book a renovated room and you’ll enjoy it. Most importantly the staff here is extremely nice and caring

The hotel exceeded my expectations. The staff is polite and friendly, the rooms are bigger than usual. The spa is clean and tidy. Food is delicious, the restaurant has nice view.

The hotel was clean, with friendly staff. We had a various food at breakfast and dinner. The “economy” room was really small with no view at all. The spa zone is not big.

Expensive if you buy all your drinks in the hotel. They even sell the local mineral water for 5 times the price. The communication with the staff is broken. Often I am assured something would be fixed but did not happen so they need improvement. They clean the outer small pool but I have not seen that happening for the big inside pool. I think it is too expensive for the ordinary tourist.

Good place to relax, with spa facilities and thermal water pools. Nice views over Velingrad valley. Good breakfast available. Enough parking space and very fast free Internet. Personnel polite and efficient. Would recommend!

I visited this hotel on a halfboard basis as part of a cycling tour operated by Penguin Travel. Unfortunately we arrived late to the hotel so I didn't have time to experience the spa facilities. My room was 514, and at the back of the hotel, accessed via a lift. The room was not the biggest of rooms, it was very clean, however it was very outdated (old). Luckily, the bed was fairly comfy, so I had...

Our room was spacious and the view of the opposite neighbourhood and the mountains was spectacular, especially when snowy. The lobby was nicely decorated. Nevertheless, it is a refurbished old hotel in late-80s socialist style. That means no luxury should be expected and the SPA centre, the rooms and the indoor restaurant looks passable but not great.

Do not be fooled by the outside looks. The Inside is absolutely amazing. The location of the outdoor poor is perfect! The sauna, steam bath and all facilities are impeccable. Staff are really very polite. Breakfast was delicious and had vegan/Vegetarian options. I totally love this place. Tips: 1. If taking the train, get down at velingrad-jug(south) station. It is 10 mins walk from there. 2. Do not...

Good place to relax and enjoy your time off. Usually crowded, but there is room for everyone. The one big disadvantage is that there is no air conditioning in that facility. You can try to compensate by having the windows open, but that depends on your room location. We ended up staying in a slow air-draft spot and it was quite warm, sometimes even uncomfortable. The pool is in good condition, the...

A nice place to take care of yourself! Everything is acceptable except the management of the restaurant, I don't think she knows how to manage a restaurant, she is nothing more than a waitress!

The hotel does not look that good from outside but inside is a different story. Pretty good hotel. The food is also good just be careful with the boiled eggs 😄

We had an amazing stay at Hotel Rich Velingrad. The staff were incredibly friendly and attentive, the room was spotless and comfortable, and the amenities were top-notch. Special thanks for going above and beyond to make our stay marvelous. Highly recommend!

Hotel Rich in Velingrad offers a luxurious stay with elegant rooms and excellent spa facilities, making it a top choice for relaxation. The staff is attentive and the ambiance is warm, perfect for a peaceful getaway. The on-site restaurant serves delicious local cuisine, enhancing the overall experience.

The staff were incredibly professional and friendly, and treated us with the upmost respect. The SPA center is a bit small, but it’s well maintained and very clean. We were lucky to stay in the hotel whenever it wasn’t very crowded. We couldn’t try the piano bar sadly as didn’t work on weekdays, but the staff gave us a tour of it and it seemed marvellous. The hotel overall is amazing and we would...

Not a first visit and still keep quality. Very friendly staff. Nice mineral pools. Amazing food. Good location with parking. Rooms are very well equipped with kettle, coffe, tea, conditioner, cleansing milk, shoe sponge even shoe horn and slippers. Deffinatly prepared for every occasion.

Hello to everyone . My name is Donche and l would like to share a bit with the public about our experience with my wife for this beautiful named Rich Spa Hotel in Velingrad. I will start first with my experience back 30 years ago.l been here in Velingrad with my parents as a very small as a kid 5 years old and l like it a lot this city with the beauty around that has park's pools nature moutains with...

A true five star location! Everything radiates cleanliness, good taste, elegance, refinement! Both the hotel and the outdoor terrace and the restaurant are in a touch of harmony and Tyrolean design!

Great hotel, great service, great location! The rooms are spacious and cleaned every day (which seems to be a problem for so many hotels these days). The pools are really good, spacious and they are warm (all of them!). The hotel is situated above Velingrad (in the forest), but close enough to walk to the town centre. The staff are very polite and always ready help. The breakfast is one of the best...

We had a great time during the Easter holidays. Our room was upgraded, the food was really good, the spa and the swimming pools too. I only missed infrared sauna in the spa, but it is not a big deal. I love how there is an option to make fresh orange juice for breakfast and the opportunity to take a hike right next to the hotel.

wonderful hotel, not the first time here, but now, more than ever. so clean, renovated spa and saunas, mineral hot water in the , pools; excellent hot water pool outside, big rooms, friendly service and feeling the hotel is managed by very good professional woman. thanks for this special vacation.

My recent stay at maxi hotel was a mix of highs and lows. While the spa facilities like the sauna and massage were top-notch, several aspects of the overall experience left much to be desired. Firstly, during check-in, the hotel staff failed to provide essential information about the dinner package and other details about the hotel, leading to confusion and frustration. Moreover, at the restaurant...

Hotel with a very good location overlooking the town in the midst of pine woods. In many ways, a very charming place with an art-deco hall, great bar, and good wellness and spa offerings. Some public spaces need a makeover though (yes, the lift) and the restaurant is not up to par (strictly avoid the creme brulee).

I am impressed by the way the hotel is run and the quality of service which greatly surpasses other hotels in Bulgaria. I would highly recommend and will definitely be coming back. The hotel is somewhat more remote than others in the area, overlooking the town. I was there with my daughter and she thoroughly enjoyed the kids club organised on site. There is also plenty of outdoors to enjoy which...

We had a very good relaxing time in the hotel. The spa is in very good condition. Swimming pool big enough and deep for swimming. The saunas are in good condition. Restorand and service. Good variety of food. Tasty and fresh. Coffee in the restaurant is amazing. Strong and aromatic. Friendly and helpful staff in all the areas of the hotel.

Fantastic. We had an absolute blast! The hotel is super clean, service was to top level! Spa center- unbelievable! Food- delicious! Definitely recommend visiting

An absolute 5 star experience. Amazing hotel facility, super tasty food in the restaurant (the menu selection and the meals that are included). Friendly staff. Nothing I can complain about. If I visit Veligrad again I will choose the same hotel. Thank you, Infinity, for the experience!

The hotel is average according my opinion. For a five star hotel the rooms are very small, the restaurant is also small and only the SPA centre is great and compensates for the other two.

I’m absolutely in love with this hotel. They know how to really care about the customers and make them feel comfortable. The location is great, right next to the pine trees. It has everything you need - amazing swimming pools and spa; large rooms with comfortable beds and pillows; large bathrooms. Everything was very clean. Food was with rich varsity and quality to choose from. It tasted as home made...

Love everything about this place. We visited for the first time in 2022 and returned again this spring in 2023. For reference our party includes people from 8 years old to 75 years old. The rooms are spacious and comfortable. The towels and robes are soft, absorbent and get changed daily. Room service has always been excellent (my mother has visited the hotel at least 15 times and it's always been...

The good: good location in the old part of town and the spa is just ok, although the sauna had broken benches. The bad: breakfast is horrible just horrible, hotel maintenance is very bad, overall the hotel is dirty, the staff is rude and lacks basic soft skills. Room cleanup during the day was very bad, the bathroom was not touched. During the night, the heating system broke down so we were cold. ...

Big rooms with a terrace. The spa and the pools are great, with a mineral water. 2 indoor pools plus a jacuzzi, turkish bath, sauna, relax room and a gym, plus outdoor pool. It's a bit far away from the centre, in a peaceful area. We've been here with a 4month old baby and enjoyed it. I recommend it!!

The hotel itself is OK, but it is strange to be in a hotel that pretends to be 4* and the sheets on the bed and the towels to be changed once in a week.

Great place for a quiet weekend. The Spa it's very nice with a mineral water pool and they're massage therapists are miracle workers.

The hotel is small and very cozy. The spa is very good, the rooms are clean and comfortable, and the restaurant and staff are excellent. On Saturday night there was live music that turned our vacation into a celebration. I would recommend the place to anyone.

The hotel was ok. Spa center also. What was very unpleasant is that it is beside several construction sites and is so stuffed between them, that all you see is concrete and iron. Also on Saturday noon some idiot with a grinder decided that it is the perfect time to work with it. Due to lack of space the hotel parking is extremely small and not enough for all the guests, parking was a nightmare. They...

Again great SPA hotel, warm and welcoming staff, warm rooms, warm mineral water. This is our second time here, and definitely not the last!

Lovely clean and well kept hotel. The rooms are modern and specious with a fantastic balcony. The only downside for me was the temperature of the outdoor pool. It was too cold, impossible to use in October. The indoor pool was rather cold too, around 30C. The food was ok. The diner was mostly cooked meat and fresh salad, no choice or rise or potatoes dishes.

Surprisingly good hotel. Excellent rooms, quiet place. The indoor pool is fantastic and not crowded. There is an outside pool too - but was too hot to stay there. Food is fine - nothing extraordinary. Behind the hotel begins a green path that leads to a fantastic huge meadow - great for hiking without any gear.

Really nice place. The rooms were clean and tidy and that spa is amazing! Staff is really helpful and friendly.

Its amazing - the pool is the right temperature, the jacuzzi is amazing, the food here is delicious and the nature is breathtaking. Basically if you're looking for a place to stay - unikat has got you covered

Very nice and cosy hotel with very tasty food in the restaurant. The rooms are wide and clean. The SPA center and the pool are too small.

The hotel is located in a very nice and quite place right next to a park. The view from the hotel is amazing - pine trees and the park itself. The room was very nice, however the pillows were not comfortable at all. The food at the restaurant was delicious. The pool and the jacuzzi room were okay.

Great rooms, great food and friendly staff on top of multiple services. We were surprised by the room sizes and design. The staff was extremely friendly and some of the restaurant employees even switched to Spanish when they noticed my parents speaking it. The jacuzzi was great and laying near the swimming pool in a sunny afternoon was a nice experience. The breakfast is great, but on top on that...

Everything you could expect from 4 star hotel. The rooms are incredibly nice plus large balconies. The personnel is really polite and friendly. I was there on new year's eve and it was perfect.

I was there with my girlfriend for the weekend, looking for a place to take a break and relax. Everything was good until we visited the spa centre .. The fitness and the jacuzzi were in the same room, the humidity where the swimming pool was is too high and the water wasn’t so clean, without a doubt the spa centre could be improved tremendously, after all it’s 4* hotel. If we leave that aside everything...

Very nice and pleasant staff. Excellent restaurant. Expected more spacious swimming pool, but even though spa installations are comfortable.

Located slightly away from the centre of the town in a quiet little street The hotel provides a range of bathing experiences which are included in the hotel prices and other massages and treatments which are extras. We had the half board option - unfortunately we stayed midweek when the food options were a la carte from a very limited menu and the food was rather 'bland'. At the weekend the choice...

We are guests, in the town of Velingrad, of the cozy Spa Hotel "Holiday", from 01.08.to 05.08.2021. We were greeted and accommodated with respect and attention, even at a different time than agreed. I hasten to share about the uniquely delicious dinner on 01.08.2021 prepared with "Love" by the radiant chef / chef / Maria and assistant Eli. Keep smiling and with "Love" prepare the food as you girls...

Great family hotel at a very good price. It has indoor and outdoor pools for complete relaxation. 500 meters from the iconic lake Kleptuza

It's definitely not worth the four stars category. Rooms are OK, but nothing special. The main disadvantages - SPA is one of the worst I have ever been. The pool is so small, practically you can only stand still there if more than 5 person are in at the same time. The sauna is also very small and it's only dry with no watering. The food is simply not good at all. Very poor quality.

Very good impressions! A quiet place for prevention, rehabilitation and relaxation. Kind, responsive, kind staff! Food, procedures, mineral water, everything at a level. We would love to visit again! Thank you to the entire team of BH "Velingrad"! Stay healthy!

The rooms are terribly small, those facing the Balkans. The procedures are very messy and you have to keep track of the hours every day, and when you have a bath and then other procedures, it's a lot of running.

Wonderful place next to a pine forest, with beautiful views and warm mineral water, very good service, great place to relax.

We are very pleased with our stay at the hotel! Starting from entering the hotel (makes a pleasant impression), we go through the amazing staff at the reception - smiling, polite, they make you feel like a welcome guest! We have excellent reviews for all staff at the procedures, at the bar, in the restaurant. Great food, very tasty and plentiful. Regarding the pool clean, warm water. An ideal vacation...

We weren't very pleased with the buffet breakfast and dinner. Most of the food was stale. The staff at the spa was not polite and felt like they didn't want to be there. On the positive side, the location of the hotel is perfect, at the center of the town with tourist attractions, restaurants and bars in close proximity. The hotel maids were professional and nice. We also very much enjoyed the indoor...

The pool is too far from the rooms and the elevator, also the water wasn’t that clean too much hair in some places, especially in the deepest parts of the pool, the also wasn’t very good kind of old and the water did stop couple of times we were not able to use the shower neither the toilet, kid playroom was awful condition many of the toys were broken, my wife told the receptionist that kids playroom...

We stayed there for 2 nights. The Spa looked old. It was annoying that all the sunbeds around the swimming pool were taken and the guests were just leaving their towels there just to book them. Some of the waiters looked lost and quite unhelpful. Once waiters were serving around the swimming pool and the information I was being given from a staff member is that they would serve only these guests, because...

I stayed in a single room with breakfast and dinner included. There is a good choice at the buffet. It was my first experience tasting Bulgarian food and it was delicious. The hotel is in a good location. Close to the train station and hiking trails. It feels so refreshing to come back from a day outside and then go soak in the pool or do a sauna session. I really enjoyed my stay here.

Old school yet quite budget. Reminds me of the 70s hotels in Spain. Rooms were clean and mattress very comfortable. Swimming pool with mineral water, Finnish Sauna and small pool for the small ones. The hotel food was God, not wow but good. Personnel was quite young and helpful and friendly. Took the all-inclusive option.

The staff was polite and helpful. The rooms were clean but the bathrobes look older and used . The location is great . I am giving it 3 stars only because of the restaurant we had breakfast and diner included but they were awful the products that were used tasted horrible and it just looked liked they have bought the cheapest products on the market .

Very nice hotel, good service, open air aqua park, tennis court, football playground, internal swimming pools and jakuzzi, terraces, good food and drink list, just by the pine forest, pure fresh air, away from hustle and bustle. Highly recommend.

The rooms are nice, bed is with springs not very comfortable. Food is hit or miss some things I liked others were bland. Outdoor pool is shallow perfect for kids to play. Indoor pool is nice and warm 1.2-1.6m depth.

Lots of good memories for the time I spent here in 3 different occasions, recommended. You may find restaurant a bit weird, in my experience the cook was kind of arrogant guy was standing and staring who takes what and how many times and was asking in a sarcastic way "dovolni sme" except this detail Spa facility was quite ok with helpful staff

Great Plase to be for a famuly vacation , swimming pools are 32c big 38c small. The food is also good, Recommend to others

Good hotel, pleasant service, nice rooms and tasty cuisine. SPA a solid four. Of the minuses - there is a ban on depositing into the hotel your alcohol and food products, with detection - fine.

The spa there was one of the best, the main lady was very skilled and polite. We really liked the interior (Stargate themed, for the fans 😉), we spent two days doing procedures and using the facilities. Lots of nice and different saunas, pools and relax rooms. For the spa experience we give full 5 stars. The hotel in general was ok, food was tasty but would have liked more plant based options (being...

The service in the restaurant could be better, but overall not that bad. The hotel has aqua park for the kids and pools and spa area perfect for adults. Scenic view and great for chilling.

Perfect place to relax. Not too expensive and surprisingly quiet even with kids around. Nice view and clean water at the pools. You will definitely get served well at the bar and the restaurant. Very nice and sweet people. Mostly old couples and people who go there for the healing water. Easy to park and not too far from the center as well. Call before visiting to check if you are booked for the hotel...

It is a decent hotel, not very luxurious but it is ok. The surrounding area is peaceful and many rooms have a mountain view. The renovated rooms (deluxe) are definitely a better choice than the standard ones. There is a spa center with sauna, steam bath and a few swimming pools, also 2 fitness rooms. Even though the hotel was fully booked the stay here was quite enjoyable.

One of the best hotels I have ever been in this price range. It is three stars but I think it deserves one or two more. The attitude of the people who work there is more than respectful. The hotel has mineral swiming pool, which you can see on the pictures. The owners expand it at the moment and the parking spits are lacking but they thougjt about it and provide parking space for their guests at around...