Accent Inns Burnaby

Absolutely great experience with Accent Inns. Stayed at both their Burnaby and Victoria locations. Great rooms, great staff, pleasure to do business with. Rates were reasonable. Both locations had a restaurant attached to the building. Laundry facilities could have been better, but this will be my go to place to stay when traveling

We were very pleased that this hotel is affordable and accommodated us with a medical rate. The beds and pillows are very comfortable, rooms are clean and have lots of platform selection on the TV. We will stay here again!

Nice and clean rooms, no breakfast option, You can get food from the burger restaurant on the premises. Good parking, near to main road, accessible rooms. Overall a good place to stay.

Check in staff were nice and friendly! Location is close by the sky train. Room was ice cold (in the best way as it was HOT outside). I never sleep good at hotels/motels and I had the best sleep!

A very good basic motel. Check in was cordial and efficient. Room was clean, quiet and modern. Appliances worked. Beds were soft. Plenty of free parking. No breakfast on site, but there's a small cafe next door. We liked the cute rubber ducky sitting on the bath towels.

Accent Inns was absolutely amazing from issues with checking in due to my bank, to making everything easy and completely stress free while our dog was in surgery and at the vet for the week we stayed. I've never had such a comfortable emergency situation in a city a 12 hours, well over half way across the province away.

The room was incredibly clean, the water-closet feature (separate toilet and shower from sink) was lovely and I love that feature in hotels, the bed was so comfortable I'd had the best, longest sleep I've had in the past year and the AC was perfectly cold; quite the compliment from someone used to -5°C at this time of year! The "vacation" was certainly forced upon us with our poor girl requiring emergency surgery but Accent Inn Burnaby was the perfect place to be. We were so stressed we didn't even see that they had suite maintenance our first full day there but they were incredibly happy to accommodate us and schedule a time that we would be out of their way while they measured for their renovations.

For what it's worth as well, I highly recommend anyone going to Canada West Veterinary that they stay here! Canada West recommends it due to location, and though being 600m away from the vet itself was incredible in itself, the other features such as ground floor suites and fantastic staff was just incredible. If you have a vet emergency and you're staying from out of town, let the front staff know and they'll make the process much easier for you. This includes but is not limited to taking off the pet deposit for any day your animal isn't in the suite while under vet care. The night desk staff when we arrived especially, Rhonda I think(?) was very helpful despite the issues with my bank, and had a fantastic chat about our love for dogs with my partner.

I wouldn't hesitate even a second if asked to stay here again. I highly, highly recommend Accent Inns Burnaby! Thank you for being fantastic to our family!

I'm not usually one to leave reviews, but thought Accent Inns really deserved 5 stars! Our room was clean and modern and the bed was exceptionally comfortable. I suffer with arthritis, and often find sleeping anywhere other than my own bed a challenge. I was pleasantly surprised at how very comfortable the mattress was, and the pillows were perfection! We received service with a smile, easy check-in/out, and it was the kindness of the staff that made our stay so special.

I was having an absolutely terrible day and had to drive 5 hours to take my dog to a specialty veterinary clinic (Canada West) with almost no notice. I didn’t have a place to stay so my friend sent me info on Accent Inns in Burnaby, as it’s 400m from the clinic. I was sobbing when I arrived at the hotel. Connie helped me out and she was so kind and compassionate. She was extremely patient with me and helped me secure a room. Our room was clean and on the ground floor, so it was perfect for my other two dogs. We spent four nights there and had a lovely time. The grounds are well maintained so I didn’t have to worry much about my dogs eating trash, as there wasn’t any to be seen.

It’s great that the room was clean and located near the vet clinic, but I really felt taken care of, by Connie in particular. The customer service was truly spectacular. Thanks to the amazing team at Accent Inns Burnaby for a great stay (even though it was under rough circumstances)!