Hotels All-inclusive in Puerto Plata

Entertainment was new everyday even the outside games were different lot of nice people

Overall it was great, but at some point the AC in my room did break

Asides from the the service from everyone was impeccable our roomkeeper Maritza was phenomenal and very attentive to us!! Gracias Maritza! Do not buy your souvenirs at the hotel i bought 6 bracelets that totaled to 2500 DOP which is equivalent to around 40 bucks

Older looking rooms but very clean and air-conditioning excellent. The resort had delicious buffet, snack bars and restaurants

not worth it go into the city for souvenirs

Place has a very amazing view between beach and mountains, mattresses are a little to hard, all the employees were very nice and helpful, pool is big and well maintained, my boyfriend only had an issue with a cleaning lady that she wouldn’t let him go in the bathroom without a towel just because he was wet

It's a good budget all inclusive, especially if you get access to the VIP area (which I believe came with a junior suite). The buffer food is okay, but the reserved restaurants were pretty good

The housekeeping staff for the new room was amazing and very attentive. All inclusive means all inclusive. Food was good but changed daily

We had a great time here! Ok, admittedly the sales pitch was annoying. But after those 90 minutes, we had great service, good food, so much fun on the beach and pools!

Must have a golf cart if you want to go anywhere comfortably. First room we had, housekeeping was sub-par. Due to terrible May rain, our room flooded but the desk gave us a new room the next night

We chose this location out of several other locations for our honeymoon; you’d think that would matter, but it doesn’t if you’re not a member, haha! Don’t get me wrong – I can appreciate the exclusivity of a membership and the perks it would bring, but to make 75% of the entire resort ‘members-only’ is ridiculous, especially because it’s not even clear when you book, and this resort isn’t cheap for...

Again, I have mixed feelings because we made the most of our honeymoon and enjoyed most of the facilities we were allowed to use, but there is a fine line between blatant, nonsensical exclusion and exclusivity

Amazing Hotel, very clean, good drinks and chilled atmosphere

Checked in to The Grand Paradise on Saturday and I absolutely love it here. It is beyond beautiful and the service at Cooee is amazing. Everyone here really goes the extra mile to make you happy, I never want leave.

Great part of the hotel. Nice employee and great atmosphere. Calm and relaxing holiday you will have for sure. And if you like business and entertainment you walk 2 min to the other pool and you can enjoy that

Can recommend the upgrade to cooee as it gives your stay besides an exclusive touch, access to vip area, a frequently changing snack bar as well as table service

CEEOO-Part (Adults only): Great. Good Cocktails, good Service, seperate Eatingplace, nice quiet Beach. Normal location: Classical AI-Hotel.

loved it. The staff were extremely courteous and friendly. Location of the pool, the lounge and the beach were conveniently located.

The drinks in the bars were bad and for that reason we decided to only drink beer. They have many fantastic activities, such as a live Dominican music band, silent party at night, among other cool things

Don’t have high expectations, it is a simple hotel and far from all inclusive Mexican hotels , the beach isn’t great, the room was smelly

This is our second visit in 7 years. I most say it hasn't changed much, but why would they if it woks🤣, the only complaint I have is that my bathroom had a bit of a mold but overall a pretty clean place

Hello. This hotel is amazing with the gold bracelet. Don't use any other. The blues bracelets are not good enough. I was in the tropical and we were very pleased with the hotel. The food is good 😊

The reception area was outside as the lobby was under renovation. The reception personnel were polite, but not particularly enthusiastic about helping the customers. I had to wait nearly an hour to get my room key

Often the chairs were occupied by other people's beach towels and not available to me. I find that there are too many beds in this area and no chaise lounge chairs. The VIP staff were polite and attentive

The buffets are a solid B+ if you pick the right things (target made-to-order stuff). One of the groundskeepers gave me a coconut today after he cut it from a tree

At 55$ a night, this place was an UNBELIEVABLE deal and I do not understand the venom in some of these negative reviews

While writing this review, some random elderly man walked into the lobby piano and started playing concert-quality

The staff and the service are great and the night presentations are really interesting. I strongly recommend this place to relax on vacation as you feel home

I stayed here for 3 days in April 2018. The reviews about disrepair are accurate and some of the food is just average. That said, the staff was perfectly polite and helpful. Despite the disrepair, the place is immaculate

I've visited this resort a lot and I simply love it. The best thing about it I would say is the environment, which has an incredible positive vibe

The customer service is exceptional, with staff always ready to help and make your stay comfortable. The nighttime disco is a highlight, providing an energetic and fun atmosphere to dance and enjoy the evening

The property is beautifully kept, the staff are all so friendly and welcoming. The entertainment staff go above and beyond, theyre truly amazing. Snack bar by the beach is a nice convinent touch

The drinks are also superb, with a wide variety of delicious cocktails expertly crafted by skilled bartenders

Do recommend bringing beach towels, only one supplied in room and no where to exchange it or get a second if there is more then one guest in the room

Food is amazing different taste of every country, free restaurants with reservations, china food, Italia and seafood. Security guards everywhere as well cameras. Comfortable rooms with fridges rechargeable

Wifi for a fee is no longer up to date and should be included. Alcoholic drinks in the all-inclusive offer tend to be cheaper and lower quality. You pay extra for better quality

Typical all-inclusive resort that checks most boxes on what you would expect. The property isn't too big, and there's a path that leads you on a 5 min walk to the beach

rooms were always clean, very spacious with everything you need! overall i had such a fun experience visiting for my first time and i would 100% come again!

From a European perspective, this is not the best place to spend an All Inclusive holiday. It can be compared to the level of facilities in Bulgaria

the resort is so relaxing yet also has a lot to do. it is very safe with very helpful & caring people

Something that was the biggest problem for us was the room - the hair dryer in our room did not work (we managed to replace it after 24 hours, but unfortunately with a still non-working one), we also had a problem with detergents - there was no shower gel in the room - none of the detergents were also refilled

I booked a vacation to this resort through Cheap Caribbean And I will never do that again. American Airlines lost my luggage and the day that I arrived at the resort they couldn’t find my reservation in the system

Bourbon street bar, Jazz & Blues restaurants are all a short walk away from your suites so food and drinks are never far away

The staff are friendly , and approachable. Everything is all inclusive, which is a plus. But the drinks tend to be watered down a bit, and cheap alcohol is used

There are several restaurants throughout the resort and many of them need reservations so keep that in mind. The room I had was spacious, had a balcony, a jacuzzi, and walk in shower

This place is paradise, the people are super nice at this part of the hotel. Beautiful, already planning my next trip.

I enjoyed this resort for the most part. There were way more people on vacation than I expected but the trip was enjoyable. This resort is expansive and offers alot depending on which band you have

The staff are very friendly and helpful. Make sure to bring change for tipping the staff. The resort does try to get you to sit through a presentation for different memberships at the resort

Tranquility! Food and drinks few steps away!

Been coming here for 7 years and still love it