The Boutique Hotel Marina

Too bad, the room facilities are old and the water is small

We chose a family suite, which has the advantage of complete surrounding facilities and a larger area. I rarely give ratings, especially such low ones, because all our experiences of being deceived happened in this hotel and surrounding restaurants (they treated Chinese people as stupid and rich people). We had breakfast twice in the restaurant, and the staff cheated us twice. The hotel front desk and manager seemed to be resolving the issue properly, but in fact they were just trying to keep the peace. The waiter will definitely still be working there, so be careful. Sincerely suggest that if you have a weak sense of defense, or are thin-skinned, or have relatively poor English, do not stay here. Here is the complete story, you can judge for yourself:
The first time: The room we booked did not include breakfast (it turns out that eating out can save a lot of money, if the waiter doesn’t rip you off). There are no prices on the hotel menu, so I have no idea of ​​the prices. The first time, we ordered 2 drinks and a basket of bread which should have been ok. But when paying the bill, it said 375.E, and the period was not obvious, so my companion saw it as 3752. So he asked in surprise several times, "three thousands!?" The waiter kept saying "yes" with a very serious expression (it was obvious that he was not a joke, because Egyptians often joke about prices, such as 1 million, which sounds fake at the moment). Just when we were about to pay, my brother came to his senses and said, "Three hundred, right?" and then we stopped.
The second time, we thought that the hotel breakfast was not expensive and they would not continue to cheat us after cheating us once. Unexpectedly, this time it was even worse. They did not provide the bill and directly cheated us. They put the price on the calculator and said 1,200 Egyptian pounds. We were a little confused at this time because the dishes this time were not much different from last time, but they were so much more expensive. However, we still planned to pay (thinking that the sausages might be a little more expensive). At this time we said we wanted to pay in US dollars, and he said fourteen, I heard it as forty, but immediately realized that something was wrong, so I counted out 14, and put forty on the table. Then he said "nonono forty" and directly tried to take my money! (I guess it might be that the male companion who was traveling with her went upstairs because he thought the girl was soft-tempered). This time we were really annoyed and argued with them, and the problem was solved. They refunded our service fee (no one cares about these few dollars 🙃)
In addition, the surrounding merchants are also deceptive. The big lobsters in Hurghada are very cheap, but the price of this kind of seafood fluctuates at any time, so if you eat expensive seafood, you must ask the current price (note whether the unit is kg or g) and confirm the grams of your dish. Here's what happened. After we arrived at the restaurant, we ordered a 700g lobster, confirmed the price was 2000, and it was divided into 2 plates when served. When we paid the bill after the meal, we found that the total price was 10,000+ (much higher than the 6,000+ we expected). Then we checked the bill and found that the lobster was written as 2,000*2pieces. At first I thought my English was not good, and this "piece" might mean "1peace" for a meal. But I still asked someone to confirm, and they changed the bill.

I wanna say some truth. To be honest, I like the location which is convenient and near the sea, breakfast is good and they offer free showering after check out. However, our room's toilet is smelly, the odor came from the toilet hole or showering hole, We can't even brush teeth in toilet, very disgusting, toilet wall and floor is also dirty. Although they offer free fruit but the fruit is a bit rot or raw that you can't chewing. We can hear the noise at night even around 1 am. The worst thing is that we booked a delux double room cost 176 dollars for 2 nights but we got a small room without balcony, very disappointed, because the room pic u posted on Booking is with balcony which misleading me, I think other customers feel the same, you only mentioned the room arrangement would according to the the reception AFTER finishing the room booking. That is unacceptable. And reception said they will send free fruit to us again for apologies but they forgot to send, make me more angry, they are not sincere to be apologized I guess. Hope you can do better and post the right pics and explain more details on Booking to avoid any confusion!