Hotel Sun Palace Albir & Spa

My stay at this hotel was very pleasant, even though to begin with it was really confusing to navigate. I would suggest two minor improvements for new guests on arrival; 1. A map of the hotel and all its places (reception, restaurant, coffee bar, spa, swimming pool, sunbathing area, etc.) and opening times of each one. 2. Description of each floor in the elevator (what is located on them). This would've made things easier.

My favorite place at the hotel was the coffee bar and the seating area outside. Such a friendly staff there, especially Irati, Ángel and Bako. Soon enough they knew who I was because I was a regular and always charged everything to my "easily remembered" room (119). Great customer experience!

The food at the restaurant was overall good. You could always find something for your taste. I liked the different dinner themes, one night it was seafood, one night it was Italian, etc.

I really liked the outdoor entertainment, especially the karaoke. But in my opinion it was a little short. Just from 10-11 PM and no music afterwards, so you had to go to the terrace 360 rooftop bar if you wanted to continue.

Even though almost everything was quite pleasant during my stay, there were a few things I didn't like. The beds were a little too firm, so it was hard laying in one position the whole night. Also there was no possibility for a late check-out. My flight wasn't until 11 PM so spending 8 hours after I had to check out, was a bit difficult. But I got to stay on the hotel premises after check-out, which was nice, so I survived. Another thing was the security box in the room. It was locked and with no default code. I called the reception and they said, if I wanted to use it, they had to bring a key to open it and they couldn't do it right away because they were short staffed. Why not just use 1234 and tell visitors to change it. Then when they do a final room cleaning after the visitor has left, to set it back to 1234.

But overall my stay was pleasant and I would definitely stay here again.

Lovely hotel, very nice inside and I would go back. I just feel that this hotel has massive potential and could be much much more lively. Not many activities during the day, and entertainment at night doesn't go on for long enough, it's all done before 11 and if you have kids I wouldn't recommend it as there's nothing for them

The hotel is beautiful and spacious, the views are stunning, the restaurant is excellent, and there are many types of meat, and there is a type of meat that is not suitable for some religions. Going to the beach is fun and far away at the same time. We wish you a good time

The hotel is very Nice itself, The rooms and The cleaning of The rooms Are amazing!
The people who work there, Are welcoming and friendly.. they Can allways cheer you up.
Just amazing!??

Great hostel, friendly service, beautiful location, nice swimming pool area. Everything is perfect. Just make sure you have irons and ironing tables. That seems silly but very important to those who need it.

Had a great time here with friends, it's not in Alicante but Nearer Altea. If your looking to avoid the crush of Benidorm and not into that type of holiday this is a great choice. It's all inclusive choice worked well for our group. We didn't expect cordon blu and didn't get it , but the food the chefs produced was more than ample morning noon and night.
The beers and drink likewise ample. Staff were great and poolside service good also.
The Spa offers big towels for a €20 deposit that you get back at end and they exchange them every 3 days.
If you are an early check out you can extend room stay for another €20.
And best of all they don't tolerate subbed grabbers - nothing funnier than watching staff walking round and removing towels then seeing the bed grabbers arrive an hour + later to find they have no beds ?
Great place and views from rooftop terrace amazing.

Excellent hotel. Was not bad dinners.