Hotel Rosamar

I did not stay at this hotel but at the hotel next door.
The loud excessive music and shouting from the hotel from early morning until late in to the night has ruined what should have been a peaceful holiday.

On Saturday night alone the outside entertainment if you can call it that, wailed on until 1am.
During the evening it was that loud that the act at the Riviera had to stop and apologize he was being drowned out.

Also the clientele at this hotel cannot park in a car parking space but feel the need to block the pavement outside. Making pedestrians have to walk in to the road.

From what I have seen of this hotel I would avoid at all costs.

Arrived 3 days ago with our 4 yo granddaughter and all I can say is thankfully we have only one more day to go ! Good points .. the kids splash pool is superb could not fault it in the slightest. Where to start with the downside ! Firstly and this is purely my fault, we were half board but on arrival decided to upgrade to All inc . MISTAKE !the food is nothing short of disgusting. Breakfast is a joke, the dining rooms are pure carnage no bowls for cereal the one morning we went the people were eating cereal out of cups. It was literally rammed with people the queue for the very very slow toaster was a joke we just gave up in the end and never went back. I've never tasted worse food on my life ! We ventured dinner one evening , again it was disgusting. The snack bar was the only decent saviour. Admittedly we should have tried the food prior to paying an extra £200 on top of the £800 we had already paid to stay in this hell hole.

The rooms are way too small, beds are uncomfortable, poor storage facilities, balconies are very small barely room for a small table and 2 chairs. Never cleaned once since we arrived, twice I had to request clean towels before I got them and they never removed the dirty ones. The reason we needed them was the shower floor leaked and I had to use the towels to dry it up.

I visit Benidorm many times a year and have stayed in so many hotels but this is by far the worst but it's down to experience. Staff are far from helpful although they are extremely busy. I let my granddaughter go to the kids club one morning but there were only Spanish children there, understandable enough but the club staff only spoke the entire time in Spanish and my little granddaughter didn't understand the instructions , they literally ignored her so she stayed less than an hour and left and I never brought her back.

There are way more superior hotels in Benidorm for a lot less money with fantastic food. My advice is to avoid this one at all costs