Don Carlos Resort & Spa

Rooms and prices















Description
Luxury hotel in the style of hi-tech for a great vacation. The hotel has an exotic parkland with numerous ponds, which allows travelers to relax alone with the nature. For a more exclusive holiday suitable accommodation in villas that are a little removed from the main area and have a more luxurious interior. Can be recommended as VIP accommodation.
Built: 1964
Restored: 2006
Location: 45 km from Malaga airport, 12 km from the centre of Alicante, 18 km from Puerto Banus, on first line beach.
Consists of 2 main buildings - a 4-storey and 14-storey.
Total of 265 rooms.
Beach: public, sandy, 50 m from the hotel (1st coastal line). On the beach umbrellas, chairs, mattresses: free. Pool towels: free of charge. At the pool umbrellas, sun beds: free of charge. The beach is 6 km away.
We accept credit cards: Visa, MasterCard, American Express.
Pets: up to 15 kg (extra charge).
BEACH CLUB (open from April to October):
- outdoor pool with fresh water
- cocktail bar
on the beach: beach chairs, service, towels - fee
- the pool: sun beds, umbrellas, towels - free
NIKKI BEACH (open from April to October):
- a la carte restaurant
- sunbathing area
On the hotel territory: restaurant a la carte: 1 (Bahia - Mediterranean cuisine), ATM / cash machine, dry-cleaning, Laundry, doctor's office, equipment hire for conferences, currency exchange, outdoor pools: 1 (fresh water), bars: 3 (snack-bar La Glorieta Cafe, bar La Terrasa - drinks, cigars, Smoking area, bar in the hotel hall), meeting rooms: 12 max. (1200 people), terrace (for sunbathing), the Park (40,000 m2), restaurants: 2 (Club de Playa, Sol y Sombra), separate outdoor pool for Deluxe Villa, mail/Fax
Attractions: water aerobics, tennis court, Golf, gym, Spa, massage, animations, water sports (on the beach, the Sea Side services, instructor and equipment rental), Turkish bath (Hammam), aerobics, indoor pools: 1 (heated year - round), Spa (products from Carita, Thalgo, Alquimia), shop for games
For children: Playground, children's menu in the restaurant, kids pool: Yes, Babysitting: chargeable, kids club (-15 Archie 4 years, from April to October), entertainment for children, swimming lessons, Golf, music, tennis, cooking, dancing (from April to October), baby cot: free
The distance to the nearest airport is 45 km.
Policies and conditions
- Free private parking is possible on site (reservation is not possible).
- Pets are not allowed.
- Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 11 years old stay for free when using an existing bed.
People 2 years old and over stay for € 50 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. - WiFi is available in all areas and is free of charge.
- Payment options: American Express, Visa, Euro/Mastercard, Diners Club, UnionPay credit card, No prepayment
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- ATM
- Shopping on site
- Computer
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Garden
- Television in lobby
- Terrace
- Electric car charging
- Non-smoking rooms
- Room service
- Family room
- VIP room amenities
- Smoke Detector
- Cable TV
- Minibar
- Hairdryer
- Flat-screen TV
- Shower/Bathtub
- Bathtub
- Wardrobe/Closet
- Bathrobe
- Laptop safe
- Slippers
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Iron
- Bar
- Coffee/tea for guests
- Breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Kettle
- Free Wi-Fi
- Car rental
- Airport transportation
- Transfer services
- Spanish
- German
- Russian
- English
- French
- Multi-language staff
- Tour assistance
- Library
- Bike rental
- Barbecue grill(s)
- Nightclub
- Hiking
- Barbeque
- Sun Deck
- Parking
- Swimming pool
- Spa tub
- Outdoor pool
- Water sport facilities
- Pool facilities
- Beach/pool towels
- Next to the beach
- Business center
- Event facilities
- Fax machine
- Meeting and presentation facilities
- Conference Hall
- Cycling
- Table Tennis
- Tennis court
- Fitness facilities
- Golf course (within 3 km)
- Doctor
- Solarium
- Massage
- Steam room
- Beauty services
- Sauna
- Spa
- First Aid Kit
- Playroom
- Babysitting and childcare
- Children's playground
- Children swimming pool
- Family/Kid Friendly
- Kids club
- Temperature control for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Contactless check-in and/or check-out
- Additional measures against COVID-19
The hotel is located on first line from the shore.
The nearest beach is located on the distance of 400 m. It takes 6 minutes To the beach!
The distance to the sea is 450 meters
Video: #Marbella Don Carlos Resort & Spa - Hotel en Marbella | main hotel pool | hotel tour.
Map
Reviews
Breakfast was a bit simple and small.
There are two pools only, one for adults and one for toddlers. They don’t have a private beach but they have an access to the beach. They have access to the Lucia Summer Club (paid separately).
They have a very nice kids club with indoor and outdoor activities.
The place is located 18 minutes by taxi from Puerto Banus and Old Town.
Staff were very friendly and helpful.
I liked staying there, but they need to add more varieties to the breakfast menu. I also didn’t like that they didn’t have a suitable swimming pool for young children.
The hotel is lying that they have a beach, but unfortunately they don’t. Nobody is informing you that you have to book for Nikki beach ( which is right next to the hotel and used to have an agreement with them, their customers to use their beach area) or for the other beach club, which is a total disaster with horrible food. After a request to speak with the manager she tried to book a beach bed, but without any results. Even showing that in Agoda and Booking was clearly shown that the hotel has beach, she didn’t offer any compensation , when saw that we are disappointed. They definitely don’t care of satisfying their customers.Forgot also to mention that the hotel staff is extremely slow. The lifts are also not working all the time. Definitely will not come back here and suggesting other people to not stay with them.
However, Sam truly made our stay unforgettable. Her kindness and attentiveness to guests are outstanding. She always went the extra mile to ensure that we felt comfortable and welcomed. Her recommendations for local restaurants and attractions were perfect.
I wholeheartedly recommend this hotel, thanks to the fantastic staff like Sam who truly make the stay special. I look forward to my next visit!
Rooms clean and comfy beds.
Rooms maybe in need of a refurb. But I’ve heard that is coming.
The rest of the hotel is immaculate.
The bad: It was recommended to us by a friend. Pictures are deceiving. The building is old. Most it remodeled but it still feels old. Food is terrible. We tried all restaurants and many menu items and the food was simply BAD. The mattress in our room was higher on one side of the bed and it felt like you’d fall off the bed when rolling over in the middle of the night. They have events on the weekends with terrible loud music that can be heard in the rooms. But … they did a great job training their staff. Very professional and helpful. While this review is for the hotel, i have to add that I was overall disappointed as to the entire area as it felt very worn out and in bad shape. It simply felt like a poor country and not a modern European country. Maybe Covid
Frequently asked questions about Don Carlos Resort & Spa
How much does it cost to stay at ?
The cost of living in depends on the date, rate, number of guests etc. Enter your dates to see prices.
Is it far from to the nearest beach?
It takes 6 minutes to reach to the nearest beach.
What are the check-in and check-out times at ?
Check-in at is possible from 14:00, check-out is until 12:00.