Playacapricho Hotel in Roquetas de Mar

We have just come back from a 9 night stay here. We had a great time and really enjoyed staying at this hotel. We booked a beach suite which made life alot better as a family of four. The room was massive with a walk in wardrobe which was great. There was a large bath in the room which the kids loved. The pool was excellent, plenty of area to enjoy and a great area for the kids. There was plenty of sun loungers but most did claim beds early in the morning but it was very civilised. The bars were good , plenty of choice for the kids and us with all spirits available. We used the pool bar mainly as it was close to the room and this was good. The entertainment was ok but as this is mainly a Spanish resort it's mainly aimed for locals which we enjoyed . The food on the whole was good , all meal times had plenty of choice. We always plan to go out a few nights to break it up. The only thing I would say if the hotel had a couple of other resturants it would really enhance the stay. We would definitely stay here again but with the upgraded room. The resort was lovely plenty of nice bars and resturants close by and the beach was nice.

Let me start this review by saying the staff are exceptional , 10 /10 nothing was too much trouble and we was always greeted with a smile and any requests that we made or problems we had they went out of their way to accommodate us which we truly appreciated . In particular Adam from the dining hall was amazing made us feel most welcome, Juan Antonio from the pool bar was brilliant and Emma from the reception desk was so sweet thank you all so much for making our holiday extra special we came on the 22nd of May as a family of four staying in two double rooms which were basic but clean the beds were very big and comfortable the rooms had TVs and hair dryers Wi-Fi ( no kettle ) but if you ask a reception and leave a little deposit you can get one for your room, after a couple of days we upgraded to the suites which were lovely all come with a sea view and kettles and cups and a large round tub walking wardrobe dressing gowns and slippers and Wi-Fi. The swimming pool and surrounding area is picturesque Lagoon style pool with two slides and jacuzzi lofty palm trees and the foliage was manicured to within an inch of its life ( this I loved ) I think the only thing that let it down a little bit was a lack of atmosphere ( no music during the daytime ) however I do understand this is a personal preference. My son enjoyed the inside pool as well however it is quite slippery he did fall and grazed his back his back on the marble edging. I've seen some people complaining the hotel is dated it's not. it's themed, 3 out of 4 of our group are picky eaters but everyone always found something they liked to eat the vegetables were quite watery and flavorless but that's probably the biggest complaint about the food. It would have been nice if there was a proper snack bar by the pool instead of just tapas but not a biggie, and after reading some of the reviews I was glad to find out there was some nice cocktails on the all-inclusive. While we was here we met some lovely people and made some new friends there was a very friendly atmosphere and the age range of our group went from my 12-year-old son up to my mother-in-law and I can honestly say we all loved it here, so a massive thank you and a well done to all the hard work and staff

Stayed at the end of Sept for one week. Check in was quick and efficient. There are only 2 lifts upto the rooms so you sometimes wait a few minutes for one to arrive and then cram in! Rooms are very dated and really need an upgrade, the air conditioning was turned off but we had a ceiling fan. The tiled headboards make sitting in bed very uncomfortable. Overall the rooms are spacious and well cleaned. The position of the handwash in the bathroom makes it difficult to use and really needs moving to chest height.
A fridge is provided but no kettle or cups for hot drinks.

There are plenty of sunbeds (no reserving) but the swimming pool is looking very worn out. Lots of missing tiles around the pool and the waterfall features looked very dirty. The lifeguards on duty did a good job and kept a close eye on all swimmers which was very reassuring.

We were bed and breakfast and enjoyed the selection of hot and cold food. The only downside to the restaurant area is it gets very busy and extremely noisy. The staff work very hard to clear tables and are 5*.

Overall the hotel is geared towards large Spanish, French and German holiday makers. The average age of guests was about 70-80yrs old. It’s well positioned on the main Roquetas de Mar road with good access to lots of restaurants and bars.

There is daily entertainment around the pool and evening shows.

If you’re looking for a cheap no frills break then it’s fine for the money. It’s certainly not the 4* it advertising itself as!

Carlos and Juan were lovely at reception. Breakfast was nice, but as it is the same every day, it gets a little boring by day 3. The location is nice and peaceful. The room was a little dated but comfortable.