Occidental Playa Hotel

The hotel facilities were amazing. Staff very helpful.
Entertainment 10 til 11pm was good.
The areas were always kept clean and tidy.
The food choices were fantastic. Occassionally needed heating up, due to food on mass being hard to keep hot especially if you were first in. As all the food has been laid out a few minutes. But if you go a bit later the food is constantly being replaced so hotter. They provide a microwave so again, not a problem.
We had never been all inclusive but definitely would again.
The rooms have suffered a little due to condensation from the air con but we just turned ours up a degree or two. The beds felt slightly damp from it and you could see in places where wood had " blown" and ceilings had marks on.
Easy access to beach. A little walk to main shops but there are 2 regular buses outside. We also used the train to access other towns, very reasonably priced.

The location is good, and the reception staff is polite and helpful. The room we were given was clean. While a bit small for three people, we were comfortable. Every aspect of the facility is clean and tidy. Breakfast is good, but other meals generally feature pork products. Unfortunately, the sea wasn't very clean during our stay, so we couldn't swim. From what I observed, this bothered many people.
The pools were inadequate. There were insufficient seating areas in the evenings. A hotel like this should offer free parking to its guests.

Where do I even begin, everything about this hotel is perfect. The food, the service, the rooms, the caring of the place, the prices. Everything down to the last minute detail. Everything is so well organized. Every night there is a show on a big scene for kids and after that for adults. The pools and water slides are taken care of and cleaned every morning and the gym is always clean with amazing ventilation and air conditioning. Your room is cleaned every morning and you are given new bedsheets, towels and toilet paper every time. The food is always top notch, there wasn’t a single day in our 10 day visit where I had any complaints at all about it. They mow the lawn twice a week and water the plants and grass every morning. They even mop the ground outside.
And I definitely think it’s worth to mention Jose, Antonio, Sara and Maria, who work in the lobby. They are incredibly patient and help you with everything you could possibly need. They are all also fluent in many different languages, making communication a non problem around the place.

We had a fantastic holiday at Occidental. We have young children and we all enjoyed our time there.
The staff were brilliant! The restaurant staff especially made us all feel so welcome and made a special point of saying hello to our children. One member of staff even gave our kids a little gift of biscuits and sweets when we were leaving. Can’t thank you all enough!
The hotel itself was lovely! The variety of pools and seating areas were great. At the main kids pool at the back there were quite a few broken tiles and sharp edges at one of the showers. The kids loved the splash pad and the mini golf. The kids club staff were great fun at the evening disco’s.
The food was lovely, great selection. My only complaint were the birds which I did see on Google reviews, while we were there some curtains were installed which stopped the birds coming into the dining area.
Location was great for the airport and not too far from the city centre. Bus stop right outside and the beach.
My only complaint was the sofa bed in the room. It was so uncomfortable. My husband and I took it in turns to sleep on the sofa bed and with the kids in the main room as it was so uncomfortable. The b-day in the toilet was broken too. There was also a lot of noise late in the evenings as we were right above the reception area where the outdoor seating was so there was a few nights there were drunk guests talking outside our room.
The room was a nice size and we had the terrace area outside which was handy for the kids. There was a travel cot ready for our young baby.
I would absolutely come back to the hotel again and highly recommend it.

Amazing Stay at Occidental Torremolinos Playa
We recently spent a week at Occidental Torremolinos Playa and had the most fantastic holiday! The hotel itself is modern, clean, and beautifully maintained. Our room was spacious, with comfortable beds and a balcony that offered lovely views. The facilities are excellent, especially the pools – perfect for both adults and children.
What also made our stay special, were the entertainers. The team was absolutely brilliant – energetic, friendly, and always full of enthusiasm. Our kid loved the mini-disco and games, and we found ourselves laughing and dancing along every night.
Overall, Occidental Torremolinos Playa is a wonderful place for a relaxing and fun-filled holiday. Huge thanks to the entertainment team, especially Miguel and Rebecca, for making it so memorable.

We have just spent 10 nights at this amazing hotel on our honeymoon. Can honestly say it's been emotional to leave such a beautiful place. The staff are absolutely amazing, so friendly and always happy & helpful. Food has been delicious catering for all dietary needs. Thank you for an amazing honeymoon! Missing you already 😪❤️xx

Very busy all-inclusive hotel with pools and some activities. Reception is incredibly slow- over 20 minutes to check in.
Location is picturesque, close to the water and has a beautiful promenade along the beach.
Room was clean and spacious, beds comfortable, pull-out sofa less so.
Shower was difficult to regulate: water kept going hot, then cold, then hot again.
Restaurant needs improvement. It rained while we were there, causing the outside areas to flood, and water to run onto the tables from the overhangs. This meant there were not enough tables for guests to eat at. Hand sanitizer was not provided at a buffet, making it risky to eat there with so many people. The kids liked the pancakes and chocolate sauce. There were no gluten friendly or dairy free options other than fruit and eggs, and the same foods were presented every day.

Fabulous stay and we will be definitely coming back! Excellent hotel for a holiday with kids. Hotel staff at the bar and the restaurants were incredibly welcoming and super friendly, always polite and happy. Special thank you to Alejandro as he made our holiday even more special for us, always willing to help and making sure everything is ok . Very helpful staff at the reception, always trying solving problems with a quick solution.
The quality of the drinks and the food was excellent! Very quick transfer from the airport and walking distance to the beach and local restaurants.
My daughters really enjoyed kids club and all the activities and the staff working there were very good thank you ( Ana, Mariola, Natalia and Tania). We will definitely be back :-)

Just came back from a week stay with my young family. Hotel is amazing, rooms are modern and clean-maids done a great job every single day. Pool areas and grounds are amazing. Food is good. Location is good, around a 30 minute walk along the promenade to the main centre, 30 second walk to the beach.

Small supermarket 2 minute walk which was handy as there isn’t many others around that area.

Kids disco was good, started at around 9:15.

Staff are great and friendly and none stop.

Only negatives we found was the birds in the dining room, birds didn’t bother me but the bird droppings on the seats which ended up on my new shorts did!

Could have done with some free coffee/tea machines dotted about for all inclusive, along with free small ice creams at the pool bars etc would have been great for the kids within the all inclusive. A late snack bar would have been great too.

Apart from these few negatives we had a great stay wind would highly recommend it!