Art Hotel Athens in Athens

Apart of very nice staff, who were really trying their best and a big room terrace, the place really needs improving. Definitely not 4 stars. Pool was lost and forgotten, breakfast ran out of glasses and spoons, staff was running around trying to provide guests with single use paper glasses. Food choise was rather poor. Rooms tiny and outdated. We had a knocking on the door at 9pm , it was tv guys asking if they can check the tv signal, coz next rooms were complaining about not having it. Table on the terrace was on a verge of collapse, but surprisingly the jacuzzi bath worked:) very little space in the room and no sockets for a family of four to charge their phones. And finally - bed bugs. We spent two days and were bitten from head to toes. The hotel management must do something about this issue. I noticed others here saying the same, but choose to ignore, coz we have had experiences with other Art Hotels n Europe and all was ok.

Nice staff, but rooms are Far too old. Not fit for human habitation. A shoddy bathroom door and drainage system that floods the floor outside the bathroom after just a few minutes' shower.

Got woken up multiple times in the middle of the night

A bunch of people arrived late at night, and started playing the piano in the reception, despite the building being one big echo chamber, the staff just couldnt be bothered to ask people to respect that others are sleeping till i rushed down and complained with raised voice.

This hotel is only 4 stars by virtue of following the crooked system of having slightly big enough rooms, an elevator and a tiny pool in the yard

If the hotel rating was based on customer feedback, this hotel doesnt break 2 stars.

Never again.

BEDBUGS!

Me and my mum stayed here, and my mum started coming up with a load of bites (we know it was from here as these bites started coming up during our holiday). The doctor said straight away, it’s bedbugs. Cue us having to basically heat treat every single item of fabric that came on our holiday with us, and we were lucky to catch it early to prevent our own house becoming infected.

Also the area the hotel is in, feels very unsafe to walk through at night, especially as a woman, lots of drug addicts and the like. On top of that, their definition of a ‘twin room’ is stretching it a bit. The rooms are clearly designed as double rooms despite having pull apart beds, which would be fine except for the fact they’re quite small.

The staff are lovely here, very receptive, they’re clearly trying their best in spite of higher management level issues.

But honestly the fact this hotel at the time of writing had bedbugs of all things, meaning you can come here, and risk getting them in your OWN house when you get back, is shocking. Avoid.

This hotel is in a terrible location. It is far away from the main attractions and any restaurants in Athens and is in a VERY sketchy (a lot of people stumbling around on drugs) part of town. I did not feel comfortable walking around outside of the building.

Arrived at Art hotel after a wonderful 5 star cruise to enjoy 2 days in Athens. Couldn’t check in until 3pm - not a problem as we wanted to explore. Have to say the girl at reception was really lovely - the only plus. The area did not feel safe to me. So walked to city centre -at least 1.5 km. Walked back needing a shower and a drink. Could not have either - no towels until 6pm as they were in the laundry and no bar. The room was terrible. Fridge and hairdryer not working and no shower only small bath with hand held shower head. Bathroom was grimy and air conditioning on the blink. Asked for another room and the said they wouldn’t know until 6.30 pm. They say this hotel is 4 stars. Are they kidding? 2 at best. We left and booked a fab apartment in Plaka in the heart of everything.

Worst possible hotel to stay in Athens. The rooms are very poorly kept, dirty at the time of check-in, not even a bottle of water was provided. Worst of all was the receptionist who checked our group of 7 in 4 rooms. An extremely rude, arrogant and obnoxious person who does not have a clue about hospitality. Our group was booked for 5 nights but we Checked-out the very next day into a wonderful apart hotel for the remaining 4 nights.

The shower was terrible: the glass cover to prevent water to come out was barely even there. The safe didn’t work: we had to call the receptionist 4 times before she came up to help. We were told the breakfast area was around the corner of the road, it was inside. We don’t even talk about the bed.