Eliros Mare Beachfront Poem Hotel

Our stay at this hotel was a huge disappointment and, unfortunately, wasted holidays. Instead of relaxation, we were given dramatic conditions that endangered the health of our family. ⚠️ Attention for families with children – please be extremely cautious if you are considering this place with a child. The room we were first given was in terrible condition. The very first thing we noticed was a disgusting smell of cigarette smoke. On top of that, there was visible mold on the walls and ceiling, and the whole room was damp. This was not a minor flaw but a serious issue that immediately affected the health of our 5-month-old son. The baby started coughing every time he was in the room, and at night he couldn’t sleep or be calmly fed. We were forced to go outside with him, wrapped in blankets, just so he could breathe and calm down. This situation is absolutely unacceptable, especially in a so-called 5-star hotel. First of all, the hotel is advertised as 5 stars. Don’t be fooled – it is nowhere near that standard. At best, this is a 3-star level, and even that would be generous, as mold and cigarette odor in a “non-smoking” room should never happen in any hotel. After reporting the problem, we had to wait until the next day for another room to become available. One sleepless night. The new room was supposedly bigger and better, and it didn’t smell of cigarettes, but mold was clearly visible on the ceiling and in the bathroom. Our child kept coughing, and all we could think about was going back home. On top of that, there were insects everywhere – mosquitoes all over the walls, including marks from smashed ones. Despite closed windows, our baby ended up covered in bites. The bathroom was so moldy and dirty that we were disgusted to even enter it. We had to bathe our son on the balcony in a small pool. We reported this room as well, and on the third day we were moved again – this time to a room on an upper floor. It was less damp and the “best” of the three, but still dirty, with a moldy air conditioning unit that was impossible to use because the smell was unbearable. Once again, we had to sleep with the window open, which meant being bitten by even more insects. Of course, we reported this too, but by then we had no strength for another move. It was clear to us that this was not about one room but the general standard of the entire hotel. If you expect cleanliness from a hotel – you will not find it here. There are no cleanliness standards at all. Mold is everywhere, the smell of sewage, dirt, and overall neglect. Not to mention the completely undeserved 5 stars. And that’s not all – we were also charged a “environmental tax” of 15 euros per day, which is a rate applicable to genuine 5-star hotels. As I have already said, this property has nothing to do with 5-star standards – neither in cleanliness nor in infrastructure. The idea of this fee is to contribute to a better environment and healthier conditions for guests, while in our case we ex