Anemos Luxury Grand Resort

Room 4714: Terraced which was permanently in the shade. The Room itself was of good but not great standard, however the bathroom was very well below the expected standard but I could go a lot further!!! Shower head holder was broken on arrival, I reported this to reception and it was repaired shortly afterwards, however I would of preferred a new holder to be fitted because of it occasionally slipping down the shower? The shower water in the bath displayed a very slow drainage rate causing a build-up of standing water inside the bath, this made it very difficult/dangerous, due to the possibility of slipping whilst exiting the bath due to the soapsuds that remained within the bath (this happened to me on a couple of occasions) The Cold water supply to one of the taps in one of the twin basins was slow to none existing. A few days later I reported to reception that there was a smell of 'drains' coming from the bathroom, they replied that a maintenance team would look into the matter, but I never received a reply from them! days later I noticed that soap suds were appearing up from floor grate (picture attached) also noticed a large patch of mold in the corner of the ceiling (picture also attached) Meanwhile during the holiday on days 2&3 I had severe sickness & diarrhea which kept me room bound which I reported to the restaurant management whilst getting some cold bottles of water. Again, on days 5,7 and 8 this time only had diarrhea and I mentioned this to reception, they did ask if I required a doctor to visit but I declined because I did acquire medication at a pharmacy in Kavros. I did inquire at reception on day 8 if it was possible to keep the room on our final day till about 5pm just in case I was going to be ill on our final day, but the reply was it wasn't possible because the hotel was completely full, but they would keep note and I should ask again on our final day, we were able to keep the room for an extra 3 hours which helped me out a lot. The main buffet restaurant always had a wide variety of world cuisines at very high standard, my wife and I attended three of the A la carte restaurants, but the third had to be cancelled due to ill health. The three we attended were exceptional in quality and quantity of food and the ambiance of each restaurants. In all restaurants the staff were always polite, pleasant and helpful.***** On the final day we found a questionnaire, but could fill it in because it appeared to be in German, this insulted my wife and I because throughout our stay in the hotel we felt that we were not treated as valued customers by hotel management.