Hotel Cerretani Firenze - MGallery Collection

Lovely hotel. The rooms are great and spacious, the location is fantastic. Breakfast is particularly great. Nice selection of foods, and a kind waitress named Delfina is wonderful, remembers the exact coffee you like, and really helps make the morning a pleasant experience.

Really lovely hotel and stay.

My room was large, and everything inside was new and of top quality.

The stairs of the hotel are magnificent and are worth avoiding the elevator for.

Valentina at the front desk is very nice. The only negative is the lobby area which is maybe below the standard of other Mgallery hotels in the world.

This was a great place to stay and they offer luggage storage! The front desk staff were very friendly and there was also someone to take our bags to the room. However I do recommend hanging the “do not disturb” sign on the door immediately. I was woken up from a nap by an employee knocking on the door and before I could open it she unlocked it and came in with candy. She seemed shocked that the room was occupied so it was likely an accident, but just be aware.

First of all…All the staff was super polite, kind and always with a smile ready to assist you and that’s the spirit of the hospitality and the most important thing! The room was very clean and warm with a nice decor and all a the comforts! Anything that a tourist needs in a stay will be in the room! The bed was so comfy and that’s exactly what you need after a long day of strolling around in the city the sheets was smelling freshness as well the towels .. also the bathroom was very clean and comfortable again with all the details and the stuff that you will need! The mirrors in the bathroom was a surprise… is everything that a woman needs!!! Mini bar is also great you have your own coffee machine to start your day and a fridge if you need anything! The breakfast was also excellent.. you have plenty of choices for drinks salty and sweet stuff and the quality of food was great..I was impressed by the honeycomb!!! Cerretani hotel has the best location 1 min walk from the cathedral! You can go everywhere by foot! Again I would like to mention the staff that made our stay unforgettable!! The most important thing in a hotel is the people that work there because they can make your stay memorable and enjoyable! I would like to comeback to Firenze and of course I will definitely stay again in the cerretani Firenze MGallery Hotel as I will suggest to everyone who wants to visit Firenze to stay in this hotel! You will have the best experience of hospitality!! Quality is the word that describes this hotel which is beyond your expectations!!! You will receive good vibes and you will feel welcomed in your stay!!

From the minute we checked in until we departed the service was excellent. Reception, breakfast and bar staff were engaging and nothing was too much bother - great attitude that is reflected in the overall culture of the hotel. Breakfast was very good with a great choice to suit all requirements. Room was bright and spacious and the shower very adequate. Keep up the good work!

+ perfect location excellent service single rooms are pretty small but double rooms are perfect very clean all very kind and helful
- bad smell from the dranage in some rooms

An awesome stay, the hotel is really well situated near the center. The welcome is impressive with wine or juice at your disposal during the check in. Rooms are all new and decorated with a lot of tastes. They will make you feel at home and be there for all your questions. A really nice place to stay can't recommend more.
Thank you again.

Cooperative and friendly staff.
Rooms are spacious.
Coffee hours.
Will definitely come back again!

Really nice, clean and quiet place.
Good experience.