Where to stay in Florence

Hotel Portrait Firenze in Florence, Italy, is a luxurious gem nestled in the heart of the city. From the moment you step foot into this boutique hotel, you are enveloped in elegance and sophistication. The attention to detail is impeccable, from the stylish decor to the personalized service provided by the attentive staff. With breathtaking views of the Arno River and Ponte Vecchio, this hotel offers...

Wonderful. Attentive service, great location, fantastic rooms. From check-in, to restaurant recommendations and reservations, every day-to-day interaction, I cannot recommend a better place than Portrait Firenze.

Our favourite hotel in Florence! The suite was amazing - very spacious with amazing views. Only slight downside was the bathroom lacked a standalone/walk-in shower. Cleaning staff were impeccable on a daily basis - one of the most well-cleaned rooms we have ever seen. The staff at the front desk and restaurant were all simply wonderful. Overall, would highly recommend over any of the other luxury...

Possibly the finest hotel in Florence! I stayed here once before with my partner in one of the river view suites. The room was incredible, the service impeccable, and the location perfect. I have never felt better taken care of that I did here! We had an amazing experience with their afternoon tea, as well. I came back for breakfast another time when staying in Florence with my father (we got...

Just a perfect experience in all aspects. Hotel staff members are able to provide individual attention to guests, housekeeping is excellent, rooms are very welcoming and the location of Portrait Firenze Lungarno is unbeatable. Planning our next visit already.

A thank you to the Portrait team! The hotel is beautiful with a fantastic location, but what sets it apart is the service and atmosphere. The team create a very personal service, with the real feeling of having a personal concierge for the stay. We had also had an amazing Christmas day meal, where the team had really made a personal effort.

Great location, only 15min walk to Ponte Vecchio. Beautiful rooms, lovely garden and great service. Dog friendly! We stayed for 1 night in 7/2022

Beautiful & clean room. We left before the start of breakfast — our to-go breakfast boxes were already ready by the time we came downstairs and our taxi was waiting for us. Grazie for the great service Horto Convento staff :)

We had a wonderful stay! The location provides easy access to everything we wanted to do but was also a quiet oasis. The staff is lovely!

Stayed here for three nights. Absolute hidden gem and very aesthetically pleasing property. Rooms were clean, with excellent facilities. Open buffet breakfast included in the price. HUDA and RAHA were amazing and made us feel like VIPs. Only downside I could think of is that the rooms aren’t well sound-proofed (due to the fact that it is a very historical building).

This is a lovely hotel in the hip area of the city. There are many wine bars and restaurants within walking distance from the hotel. The room is quite spacious except the bathroom that was really compact. Our room had a beautiful view of the pool, trees and the big compound wall covered with foliage. Since it's an old convent the building structure looked very charming. You can see the beautiful roof...

This is such a fantastic hotel. We stayed in the two bedroom apartment. It was so quiet and clean with amazing aircon in each room. The building is secure and has a lift. The location is the best! Highly recommend this hotel. Thank you for on the best nights sleeps while traveling through Italy for 6 weeks.

We really enjoyed our stay in Florence at Relais Uffizi! It was truly a wonderful room, great breakfast and sitting area, and most of all the accommodating staff. First we needed help maneuvering in Florence during a busy time and they sent someone who walked to our car and drove it for us to the hotel and then parked it (that was special). Next we left over $700, license and money belt in the room...

Very nice and cosy hotel in the centre of Firenze ..... To be recommended !

Great Location. Staff is eager to please. Older building in the center of the old coty

This hotel is a gem. Finding it is a bit tricky, since it is located down a side alley where cars are unable to fit. The place itself is very cozy, and the staff is friendly. The rooms are the best part though... they're very spacious with high ceilings, and the hotel is extremely quiet. Breakfast was great, with an assortment of foods in an intimate room (and the staff members are always willing to...

We enjoyed this hotel very much. It was a little difficult to get to in a car, but it is in a fantastic location for enjoying everything Florence has to offer. The room was comfortable and the service was exceptional.

Absolute shithole, quite literally raw sewage leaking from the macerator. Internet down for three days. Noisy as hell despite being the only one staying here.

Adorable, amazing location, super friendly and helpful staff. Clean, quiet, great value. Our room was super quiet and dark- able.

Very lovely hotel

Basic budget hotel, clean & well equipped. Okay for our 2-day stay in Florence, close to station and for sightseeing. Breakfast not really up to much, hoped for toast or ham& cheese rolls.

The Tourist house was very charming, while the furnishings were old, the price was right and the location was excellent. The bathroom was good to great. Hotels of this style in Europe are not staffed all the time, like in the US. This one had a policy that you had to call prior if you were going to be checking in later than 8pm. We didn't have a phone, so we weren't able to call. Instead we had to...

The check in process was easy and the location was very nice. It is only a ten to fifteen minute walk from many interesting parts of Florence. However the beds were very uncomfortable. Aside from that the room was air conditioned and there was free Wi-Fi. Overall it was nice enough and a good deal for the price.

Conveniently located 1 block away from the train station. The staff is professional and pleasant. The rooms were super clean. Bathrooms are small. The breakfast offered a nice array of options with delicious coffee. Walking distance to many places we wanted to visit.

I have really enjoyed my stay here. Hotel stuff was extremely friendly and made everything clear from the beginning. The room was exactly like in the pictures, although a more spacious shower would've been great. The location was perfect and the windows really covered any noise outside once closed. The rooftop terrace was a nice touch and I found it really nice that they had 2 bottles of water in the...

Perfect location to do some tourist destinations. Rooms were clean and bigger than expected. Staff were super friendly, and I enjoyed the breakfast. Rooftop bar adds a nice touch with a stunning view.

The only good thing about this hotel visit was the staff who were very friendly and the rooftop bar and staff there. You don’t get a complimentary breakfast for what you’re paying. Also great location in walking distance of many great restaurants and options. You are in a central location and near a train station so there is a lot of convenience. From the outside walking in you think “wow this is...

Great staff nice hotel. Love the Basel shampoo they had in the room.

I don't have issues with quaint locations but this one needs quite a bit of updating. The painting on the headboard is faded, the soap dispenser in the bathroom was broken, the light by the bed didn't work, there wasn't an iron or ironing board and I think the hair dryer was from the 60s. The breakfast was ok but should I go back to Florence I would select a different hotel.

Everything else is fine. But especially the breakfast service and the staff who serve it are wonderful. The girls are super professional and make everything perfect !! I wish they ran the hotel! The only bad thing, Rafaelle, the homophobic and obnoxious receptionist

Fantastic service and nice rooms and really good staff.

Very helpful and nice in this Corona time. Excellent breakfast.

Bongiorno! I'd like to say a million thanks to the hotel La Fortezza! It was the third time when I and my wife were staying in La Fortezza, and next time we'll stay in La Fortezza again! We love La Fortezza!

The staff is extremely friendly and accommodating, our room was very clean and comfortable, and the location is great if you like being a 10 minute walk from the city center.

Too good. Spacious room and bathroom. Peaceful placr. Cordial reception and breakfast staff. And a grand breakfast with extra touch of fresh free cappuccino on order. A 15 minutes walk from train station and two minute walk from bus stop. The only missing thing was a slant ramp at hotel entry for people with big bags and no one at door to help either to pull the bags up through the steps. Thank god...

Great location

We arrived in Florence in the early morning, the receptionist was very friendly and allowed us to check in earlier. We were amazed at the cleanliness of the room, it was cleaner than in many 5-star hotels, despite the fact that the hotel was in an old building, household appliances in the room and in the bathroom worked very well and were new. Location right in the city centre, 5 minutes walk to Piazza...

Hotel has really fantastic location, breakfast is ok, rooms are clean, staff is friendly. Good starting point to explore the city center.

Awesome place great value

Convenenient to Academia, Ufizzi. Mercato Centrale, Duomo, Shopping Square/Shops, Za Za's Trattoria, Train Station, Ponte Vecchio, etc. Clean rooms, hospitable staff, excellent rates, safe, secure, complimentary breakfast, and more.

Nice, small hotel in the heart of Florence. Close to many tourist attractions. Pleasant staff.

Staff were extremely helpful, attentive and friendly. They were great at giving recommendations for places to eat. Kind and smiling when serving for breakfast. The rooms were spotless if not quite simple, perfect for our needs as long days of sightseeing. Comfy beds. Overall a lovely place to stay, in a great location - 5-6 minute walk to the Duomo and minutes from many bars and restaurants! About...

Amazing hotel! Kind staff, good food and amazing rooms!

Stayed at Mario's for a week in 2017 and thoroughly enjoyed the accommodations. The room was neat and clean and the view was out to the street which was rich with street life. Their morning breakfast was what we needed to start our busy day walking around Florence and all it's treasures. And it was relaxing as we arrived back for our restful night!

I liked staying here, it's easy to find from the main train station, it's central, the service is great and the rooms has character but I can only give 4 stars because the bed and the pillows could have been more comfortable.

Best place to stay in Florence...Nice and Lovely people.. great Breakfast.. Peaceful and very clean and also location of the hotel is perfect ...It is close to most popular place to visit plus just 5 minutes walk from train station...I love it so much Thank you

Clean rooms. Great location. Very friendly and helpful staff.

Nice hotel and staff, good breakfast, would come again. Clean as well.

Welcoming staff, location and parking.

Excellent value for money, rooms where very clean, have a fridge inside them, location is a 10 minutes to the main attractions and a few minutes to the train station. There is a stairs to get into the hotel which if you have a push chair and are disabled you need to take this into consideration. The only downside we had was mosquitos in the room which if you have the air conditioner on they won't come...

Very helpful staff, comfortable room, convenient location to train station

Meant to write a review when we visited in February but forgot. Would definitely recommend this hotel. Art Deco style but refurbished. We had a very large room with all facilities and a lovely modern bathroom. Breakfast was continental but plenty of choice. Staff are charming and very helpful. Only drawback was no tea/coffee in rooms. Would definitely return.

The best thing about the hotel is its location. It's 3 to 4 min walk from Santa Maria Novella train station. Most of the attractions are a 10 min walk. Room size is adequate but the bathrooms are very small and you need to be careful in the shower lest your elbows get hurt. Breakfast is basic but adequate. Reception staff is very helpful

Clean, well located, staff were friendly and helpful. Would definitely stay there again if I went to Florence again

We had a great time in this hotel! Hope to be back soon in Florence to stay here again!

Nice hotel and friendly staff. Rooms are a little dated and tiny bathrooms. Breakfast was pretty good, some meats, cheese, croissants. I gave 4 stairs because we were not allowed to use the elevator. My mom has a hard time with a lot of stairs so that was a little frustrating. But overall, the stay was nice.

The hotel had a friendly staff and okay breakfast. The room could use some updating and the bathroom was very small but clean. The bed was alright, but the amount of noise at night made it hard to sleep. It seemed like a good area, just would have liked a little more quiet at night.

Decent hotel in a nice part of Florence. Very helpful and courteous staff. Room was comfortable.

Quaint, lovely hotel. A nice walk from the centre. Small bathrooms, but ideal for a couple sharing - considering the age of the buildings and the city as a whole. Nice breakfast and easy to find.

Very clean, cozy, romantic, and protective of this hotel is fantastic, the breakfast is very rich and the staff was very helpful. I recommend it to 100% ??

Tasty breakfast in beautiful garden inside the hotel. Not a big room but clean and comfortable Nice stuff

I recently had the pleasure of staying at your hotel, and I wanted to take a moment to express my sincere appreciation for the exceptional experience I had. From the moment I arrived, the warm welcome I received set the tone for what would be a truly memorable stay. The accommodations were immaculate, the amenities first-rate, and the overall atmosphere was both luxurious and inviting. However, what...

Simply WOW! Incredible, the best hotel I have ever stayed in, its details, its location, its amenities, but above all, as in every hotel NH in the world, its staff is its greatest strength. Always available to help you and give you recommendations. An unforgettable experience in a city thats stole our hearts!

Stayed here for 3 nights and the service has been great! The room was cleaned and well conditioned where we had to increase the room temperature haha. The staff were super friendly and helpful. We stayed here for our anniversary and they made it special! The location is great - straight 5-10 min walk to the basilica or shopping district. Would definitely come back here and would recommend this hotel...

My stay at the NH Collection Firenze was a truly exceptional experience. The location is ideal for short walks to main attractions and premium shopping. The building is beautiful and modern with cold AC and up to date amenities. The breakfast buffet stretched into 3 rooms with generous and delicious options for every apatite. Finally I want to mention the staff. Every encounter was pleasure and I look...

We recently stayed at the Portage Rossa hotel in Florence and was thoroughly impressed. The elegant ambiance, impeccable cleanliness, and central location made for a perfect stay. A special mention goes to Antoinette at the front desk. Her warm welcome, friendly demeanor, and extensive local knowledge truly enhanced our experience. She was always ready with helpful recommendations and made us feel...

We travelled to several cities across Italy and this hotel was our favourite. Cannot say enough about the staff. This boutique hotel has so much charm and is so unique. Great breakfast, not a cookie cutter hotel, tons of history. Great location.

This hotel deserves so much praise and one that I’ve already recommended to others! The room was spacious, spotless, beautiful Italian decor mixed with a modern style, a coffee machine, robes & slippers, beautiful smelling shower gels etc. and a lovely big, comfortable bed! Staff were so friendly and went out of their way to help! The receptionist, Mateo was the first friendly face we met on our late...

We had an amazing stay. The staff is very welcoming, and sat us down with cappuccinos and fresh water while explaining the hotel amenities. The location is superb. We got massages which were also excellent and reasonably priced! The included breakfast is vast and includes fresh fruit, pastries, breads, and a juicer. I would highly recommend this hotel!

I had an amazing stay at the Golden Tower Hotel & Spa in Florence. Amanda, the receptionist, welcomed us warmly and provided an excellent orientation of Florence and its surroundings, making our trip even more enjoyable. She was incredibly helpful in suggesting things to do, and her knowledge of the area was impressive. Nami, her colleague, was also very helpful throughout our stay. The hospitality...

We had an absolutely wonderful stay at The Golden Tower! The staff were all exceptional, the room was perfect, and the breakfast was delicious! The location was also in an excellent location and within walking distance of everything we did. Our only regret was that we could not stay longer. We will definitely be back!

I highly recommend staying at Golden Tower in Florence. It is clean, the staff is very friendly, professional and accommodating. They have a turn down service every night. The rooms are very clean and have all the amenities you need. Nami at the front desk was very welcoming when we arrived tired from our journey. She offered us water both on arrival and departure for our journey. Breakfast is included...

I have never had a better experience at a hotel!! This place felt like home away from home. The beds were so comfortable. The breakfast was amazing fresh squeezed juice every morning. My friend and I absolutely will be back!! You can't beat the location!! The staff was also very friendly and helpful!!

The hotel location is fantanstic. The people are very sweet. The service is worth a 5 stars hotel!! Don't forget to privatise the spa, it's worth it, especially the tropical rain shower, the smell is incredible. The breakfast is good too.

Hotel staff was nice, breakfast and coffee was good. Room was very large and bathroom was nice. It was very nice for the value

The staff was amazing. The woman who was running the place was extremely accommodating and friendly. However, the hotel was very old. The first room we were put it could only be locked from the inside so we had to request a room change to be able to lock the door when we left. Again, they were very accommodating and changed our room quickly. The breakfast was good. The location took a bit of walking...

Great price in a good location. But the rooms have the atmosphere of a boarding school in the sixties. experience. I showered next to an air conditioner drain pipe...

It was a simple place with really good personal. Friendly and good service. Breakfast was great, more then I expected. Shower could have been better but was enough. I would visit again

The bathroom had a bit of an odd layout since when sitting on the toilet the sink was almost in Your lap. Was a bit of a problem for my boyfriend who's 192 cm tall but You could just turn Yourself a bit to the right and be slightly more comfortable. The shower was also a bit small, about 80x80cm and neither the shower or the sink had much room to put our toiletries at. So maybe adding a shelf to the...

The staff was incredibly attentive and friendly. The rooms simple and comfortable. They even have a breakfast option. It is on the third floor though, so do not get confused.

Close to the train station, easy walk to Mercado Centrale and the Duomo. The rooms are old and simple. Our A/C didn't work at first which made it pretty uncomfortable, but they were accommodating and eventually it cooled down.

The location of the hotel is excellent, just a shot walk from all main attractions of Florence and a short walk from the Station of S. Maria Novella. The staff is a bit gruff, but willing to resolve any hitch, and to provide useful suggestions. Large room, quite cozy for the travellers, not demanding. Good value for the money. Honest.

The price is cheaper, just the right amount. Shared shower and toilet use. The room is spacious and fine and washbasin one. Station and close to and right next to the Florence leather market and got to shop a good. Check out your bag early and avoid unharmed, she quotes.

Family owned. Comfortable bed & breakfast. Friendly helpful professional English-speaking staff. Central to all transportation modes & points of interest. Excellent view of Florence from the hotel's rooftop observation deck. Good value. --If someday I return to this wonderful Italian city, I'd love to stay here again...

Great place. Service and breaktfast were amazing. Terrace view is incredible and the location is the best. I would stay here again If I come back to Florence.

Rooms are of spacious for Italy and clean. Breakfast is available and tasty very with a great view. Location is close to many tourist locations. Hosts speak English and are very kind. I do recommend

First trip to Florence and we didn’t know what to expect booking this bed and breakfast. I can confidently recommend this place to anyone travelling to Florence. The proximity to everything is great, it’s right next to the centre of the city and the train station. The views of the Duomo and Giotto Bell Tower from the balcony makes for incredible breakfast views. The breakfast was simple but great offerings...

Traveled from US to visit Florence and decided to stay here based on photos. From the second we arrived, Elena was so helpful in providing us information of the best local spots, including a print out of the best local restaurants with price points, etc. She walked us to our room - which is comfy and cozy - view of the street and Duomo and our personal favorite, the bathroom. A gorgeous tub/waterfall...

We have travelled extensively and this was one of the best lodging experiences we have ever had. The host, Marco, was very friendly and helpful, the apartment was spectacular and the location was ideal. You will not be disappointed.

I can't recommend this hotel enough! The rooms are beautiful, the location is perfect, and the hosts Marco and Alessio are amazing. They went out of their way to make sure we had a great time in Florence and to ship back my eyeglasses that I accidentally left behind. This place is truly a gem.

This is a perfect combo of personal attention if you need it - Alesia is truly gracious - and independence. Much style in these comfortable suites l. Can’t imagine a better location. perfect two nights.

The best stay during my europe tour. The owners are always very helpful, the room is of excellent design and super clean. Highly recommended !

Marco is an absolute gentleman and professional operator. Not only was he very welcoming, he was spot on with his recommendations. The room was exceptional and there is little that I can add that previous reviewers haven't. The location is outstanding and close to a lot of attractions that a first time visitor is keen to see. I would have no hesitation in staying at this facility again, just brilliant

Luxury accommodation, excellent location by ponte vecchio. Everything is a stone's throw away

Just a 5 minute walk from the train station and right smack in the middle of Florence. Easy access to all attractions. Friendly and professional service. Clean and comfortable rooms. Breakfast buffet is outstanding and way above average. Aria rooftop bar is magical. Great cocktail program.

My wife and I and other family members were fortunate enough to have spent a few days in Florence on holiday at this wonderful hotel. We were all very impressed with the hotel including the rooms, the service and best breakfast we ever had. All people at the hotel were so very helpful and pleasant. The rooftop bar was a real treat with the wonderful view and again excellent service. We look forward...

This hotel was absolutely lovely. It is well located near the Duomo, shopping, restaurants, etc. It is decorated beautifully. The staff is friendly, helpful, and accommodating. The rooms are nice, but some may be on the smaller side. It may be worth asking about that when making a reservation. The beds are very comfortable. There is a lovely rooftop patio where you can dine and enjoy the amazing city...

We stayed here at the end of our trip and wish we had a longer time here. The room, location, and staff were nothing short of amazing. The hotel itself is beautiful and the views can’t be topped. The concierge, Michele, was a highlight of our trip! He was incredibly helpful in providing recommendations and helping book excursions. Dimitri, the bar manager, was amazing as well. We miss this hotel so...

The hotel did not disappoint… the accommodations and location were excellent! Everyone was welcoming and helpful especially the concierge Cecilia who assisted with dinner recommendations and reservations along with securing an itinerary and travel amongst the cities in Tuscany. Made our trip more enjoyable and stress free.

We thought the Firenze Palazzo Gaddi was one of the very best hotels in the world. Everything about it was exceptional. When we arrived we were given such a wonderfully warm, special reception. The staff are all amazing, helpful and kind. The hotel is beautiful and the rooms are spotless with the most comfortable beds of any hotel we have ever visited. And the Presidential Suite has to be the most...

This was such a wonderful place to stay! The staff made you feel so welcome and part of the family and the rooms are beautiful and spacious! There is terrace on the roof where you can enjoy the city and Duomo. There is a nice coffee area on the first floor. The staff also helped is arrange transportation to the airport. I cannot say enough how wonderful this place is!

Granduomo was a perfect stay for 4 nights in Florence. The location cannot be better, it is within walking distance even to the other side of the river. Everything about the room was very clean, and the staff was very helpful especially when we were waiting on lost luggage from the airport!

We have had a wonderful time staying here. It is so close to everything and, at the same time, quiet and hidden from all of the commotion outside. The staff is very friendly and very accommodating. The rooms are very comfortable and spacious, with good plumbing and a full kitchen/ dining room. I cannot say enough nice things about this hotel.

It has been an amazing stay in an amazing apartment, with an awesome view on Cupola Brunelleschi! Reception was very friendly and they give us the room before the check in time. Apartment in beautiful and full of comforts. Less satisfied by the bathroom, maybe too small. Fully satisfied, i will return there for sure!

Gorgeous, spacious, secure and comfortable room, perfect location. Lovely owner. Highly recommended.

Beautiful hotel and would highly recommend. Great views from the top and lovely staff. Rooms are lovely and spacious and you wouldn't need anything else.