5 star hotels in Florence

The hotel location is fantanstic. The people are very sweet. The service is worth a 5 stars hotel!! Don't forget to privatise the spa, it's worth it, especially the tropical rain shower, the smell is incredible. The breakfast is good too.

Wonderful stay close to all of the sights! Rooms are well kept, staff was wonderful and the hotel has small touches to make your stay more enjoyable. Highly recommend this hotel and would love to stay here again someday!

A nice place to stay in Firenze. The hotel is clean, we enjoyed the spa after a day discovering the city’s beauties. Good breakfast and kind staff.

Great location Great staff Amazing SPA!

Great hotel with service, personal location... beautiful rooms and a really nice spa... also full breakfast and in keeping with the lofty goals of this place... back to top

Great hotel with clean rooms and great service

Hotel Portrait Firenze in Florence, Italy, is a luxurious gem nestled in the heart of the city. From the moment you step foot into this boutique hotel, you are enveloped in elegance and sophistication. The attention to detail is impeccable, from the stylish decor to the personalized service provided by the attentive staff. With breathtaking views of the Arno River and Ponte Vecchio, this hotel offers...

Wonderful. Attentive service, great location, fantastic rooms. From check-in, to restaurant recommendations and reservations, every day-to-day interaction, I cannot recommend a better place than Portrait Firenze.

Our favourite hotel in Florence! The suite was amazing - very spacious with amazing views. Only slight downside was the bathroom lacked a standalone/walk-in shower. Cleaning staff were impeccable on a daily basis - one of the most well-cleaned rooms we have ever seen. The staff at the front desk and restaurant were all simply wonderful. Overall, would highly recommend over any of the other luxury...

Possibly the finest hotel in Florence! I stayed here once before with my partner in one of the river view suites. The room was incredible, the service impeccable, and the location perfect. I have never felt better taken care of that I did here! We had an amazing experience with their afternoon tea, as well. I came back for breakfast another time when staying in Florence with my father (we got...

Just a perfect experience in all aspects. Hotel staff members are able to provide individual attention to guests, housekeeping is excellent, rooms are very welcoming and the location of Portrait Firenze Lungarno is unbeatable. Planning our next visit already.

A thank you to the Portrait team! The hotel is beautiful with a fantastic location, but what sets it apart is the service and atmosphere. The team create a very personal service, with the real feeling of having a personal concierge for the stay. We had also had an amazing Christmas day meal, where the team had really made a personal effort.

We stayed at this property 8 years ago and decided to do so again last week. Sometimes things are not as good the second time around but it wasn’t the case with this hotel. The staff was extraordinary…helpful beyond our expectations. The property in the middle of a renovation was pristine. Our room was terrific…large, open, and well appointed. The view of the Arno and surrounding area from our...

The concierge and front desk staff are dedicated famiglia at this hotel. I must call out Costanza for her help and caring support during our stay, she became a friend and much like the rest of the staff, a reason why I will only stay at this hotel while in Milan. Also, their hotel is also beautiful and sits along the Arno river making for breathtaking views day or night.

This Westin is amazing! The service, the food, and the architecture. This hotel is a museum. The architectures, the design and the arts are breathtaking without forgetting the amazing view. This place is located in center city. That's great for restaurants around, local food, bars and nightlife. All is at a walking distance. I'll recommend this place anytime in Florence

Absolutely wonderful hotel located on the Arno River. The service is amazing, from the awesome buffet breakfast to the nightly turn down service with slippers laid bedside. Felt like we were staying in a palace. Walking distance to many interesting locations in Florence. Many great restaurants nearby and simply walking around the area is a feast for the eyes.

Over the past 50 years, I’ve been fortunate to travel to Europe hundreds of times and, have stayed in the best hotels. However, once again, the Westin Excelsior, Florence exceeded all expectations. If you do decide to travel to Florence, there’s no thinking or considering to be done. Your stay at the Westin Excelsior you realize why this becomes your home away from home, as it has been mine and my...

Heart of Florence. Absolutely breathtaking hotel. Impression starts from the first steps in the lobby. Starting from valet parking person service just immaculate. Highly recommend restaurant. Beef tartar meticulously prepared in front of you to your liking.

I recently had the pleasure of staying at your hotel, and I wanted to take a moment to express my sincere appreciation for the exceptional experience I had. From the moment I arrived, the warm welcome I received set the tone for what would be a truly memorable stay. The accommodations were immaculate, the amenities first-rate, and the overall atmosphere was both luxurious and inviting. However, what...

Simply WOW! Incredible, the best hotel I have ever stayed in, its details, its location, its amenities, but above all, as in every hotel NH in the world, its staff is its greatest strength. Always available to help you and give you recommendations. An unforgettable experience in a city thats stole our hearts!

Stayed here for 3 nights and the service has been great! The room was cleaned and well conditioned where we had to increase the room temperature haha. The staff were super friendly and helpful. We stayed here for our anniversary and they made it special! The location is great - straight 5-10 min walk to the basilica or shopping district. Would definitely come back here and would recommend this hotel...

My stay at the NH Collection Firenze was a truly exceptional experience. The location is ideal for short walks to main attractions and premium shopping. The building is beautiful and modern with cold AC and up to date amenities. The breakfast buffet stretched into 3 rooms with generous and delicious options for every apatite. Finally I want to mention the staff. Every encounter was pleasure and I look...

We recently stayed at the Portage Rossa hotel in Florence and was thoroughly impressed. The elegant ambiance, impeccable cleanliness, and central location made for a perfect stay. A special mention goes to Antoinette at the front desk. Her warm welcome, friendly demeanor, and extensive local knowledge truly enhanced our experience. She was always ready with helpful recommendations and made us feel...

We travelled to several cities across Italy and this hotel was our favourite. Cannot say enough about the staff. This boutique hotel has so much charm and is so unique. Great breakfast, not a cookie cutter hotel, tons of history. Great location.

This hotel deserves so much praise and one that I’ve already recommended to others! The room was spacious, spotless, beautiful Italian decor mixed with a modern style, a coffee machine, robes & slippers, beautiful smelling shower gels etc. and a lovely big, comfortable bed! Staff were so friendly and went out of their way to help! The receptionist, Mateo was the first friendly face we met on our late...

Such an elegant and wonderful place!😍

This is a venue for weddings or other events, as well as a very sophisticated hotel. It can also host multiple events simultaneously given its vastness. VIP club.

Favorite hotel on earth. ❤ Best service, staff, unique and luxurious rooms, breathtakingly beautiful grounds. Lunch or dinner on the patio overlooking the Duomo. Didn't want to leave. This place makes Florence even better if it were possible....

Favorite Hotel on earth. ❤ Best service, staff, unique and lux rooms, amazingly gorgeous grounds. Have lunch or dinner on patio with view of Duomo. Did not want to leave. This place makes Florence even better, if that was possible ....

Close to a beautiful city in the countryside

Lovely hotel. Better than the four seasons and a nicer location than being in the centre of town. Excellent value for what you get. Nice pool.

From the minute I walked in the door I knew this was going to be an exceptional stay! The hotel has been beautifully renovated and is spotlessly clean. The room was updated high end decor , the bathroom was luxurious and the public lobby and bar areas are beautiful with a true Florentine feel. Service is impeccable in all aspects and dinner, cocktails and breakfasts were wonderful. There are no words...

From the moment we walked in the staff was amazing. Everything is so clean and comfortable in the rooms. Location was perfect. Restaurant is amazing with a wonderful breakfast. I have nothing negative to say about this hotel, it truly made our experience in Florence more than we had hoped for. We are so thankful to have stayed here!!

Wonderful experience. We arrived very late in the evening and all other hotels were booked. Not only did they welcome us graciously, but they even extended a discount as it was so late. From the moment we arrived exhausted from a long and hot drive they attended to us with care and hospitality. The room was small, but impeccably furnished. The bed was unbelievably comfortable and provided the best...

Best hotel experience in Italy!! Wow, what a beautiful place in a beautiful location. The staff was kind and the room was big and so comfortable. I think that the design of this amazing hotel says a lot. Go there! The price is a bit high - but what you pay is what you get. This place emphasis value for money.

Stayed 4 nights with family and kids. One of the best hotels in the world. The service is superb, always there when needed anything. The housekeeping cleans the room twice or more a day. The food is so delicious. It was perfect. Thank you H&B you made my stay in Florence unforgettable 🤍

Place is really nice. Old styled but with high tech amenities. The room was comfortable and cosy. The palm buddy is an awesome touch. Free calls, room service and tour guide. Food is great along with the service. As you step out the door you are treated by high fashion shops.

Such a beautiful hotel - very friendly staff! Perfect honeymoon stop on our tour of Tuscany back in September 2019. Thinking of everyone over there in this difficult time. We hope to be back sometime soon!

I stayed there for 2 days & a night. The place is quite small & cozy.. The room was quite and furniture was clean. Bed& pillows were comfy, clean and got a good night sleep. Bathroom was sparkling clean, shower was good as well. Water Temp was controllable and pressure was great to have a nice massaging effect while under hot shower. Reception was friendly & spoke good English 👍😊

Excellent location. Good value for money. Garage in the building which is extremely convenient in Firenze. Excellent rooms. Very good bathroom. Room for improvement; we were a party of 4 and they gave us only 1 key, not sure why.

Great location, within walking distance to the centre of the city. Beautiful building. Whilst most of the services were great, clean sheets, toiletries etc complimentary water was non existent throughout our stay. There were no wine glasses or any glasses & the "free coffee" extended to guests in your room was an instant sachet, no milk! We have never experienced this anywhere staying in a 5 star...

Excellent hotel. Very helpful staff.

Beautiful hotel with antique furniture. staff are very friendly and helpful, breakfast is so average for such a 5 stars hotel.

Look no further than this hotel ! Amazing location and the staff treats you like family. This is our second stay at the place Firenze and it never disappoints. The breakfast is to die for and the view you cannot beat! My husband and I kept dreaming of this place after we left last year. We would never even consider another hotel in Florence.

Ideal location close to everything and a perfect home base to explore other close by cities on day trips. The hotel is in immaculate condition and the suite we had was perfect. The GM Claudio and his staff do a tremendous job of making you feel like you have a home in Florence.

One of the best home away from home hotels. The manager treats you like family. Pointed out and helped to arrange all activities for my family. Suggested places to visit and more. The location is superb close to everything you want to see in Florence. Great food and service

This is a wonderful hotel. The staff was incredible. Notably, Alex at reception was so accommodating and helpful. The rooms are impeccably clean and the entire hotel is newly renovated and luxurious. We absolutely loved it and would definitely recommend.

We stayed here just one night and it was incredible. The staff were very on point and attentive. The food in the restaurant was delicious as well. We had an epic view of Florence. Truly recommend The Place. We will certainly return.

My husband and I had an amazing dinner here! Not only were the food and cocktails fantastic, but the service was even better! Alessandro was hands down the BEST! He was so professional and went above and beyond to make sure that we had a great experience. Next time we are in Firenze, we will definitely be back!

The best FS! The concierge team should win an award, they are next level amazing. They were so helpful, always happy to help us, went above and beyond to make our stay comfortable. The level of customer service is 5 star and beyond. The valet team, restaurant staff, guest relation, really everyone were amazing. The property is beautiful , clean, well located. I wish every FS was like this.

I love this hotel. Their renovated rooms are to die for. The location is slightly far from the places we go to “downtown”. Expect to pay for any service you request 🥰 Unpacking service is 50€ per person per hour. The pool restaurant is great, the spa is also great. The breakfast was ok.

One of the most magical places on earth. Not only was the service above and beyond what I've ever experienced, but the location is superb. Everything is immaculate, the hotel staff are incredibly friendly and helpful, and the rooms comfortable. I couldn't be happier, and will most certainly return as soon as I can.

Truly the pinnacle of luxury, this hotel should set the standard for a 5-star hotel. This hotel blows away its U.S. counterparts. Service level is top notch. We were upgraded to a 1-bedroom suite, and it was perhaps the nicest room I've ever stayed in. The pool, spa, and gardens are an exceptional bonus. The entire property is filled with art. I could find no fault with our stay, service, or the hotel...

We absolutely loved our two nights here! The shuttle service into town was very helpful and all of the staff were all genuine in their hospitality. Definitely plan for a drink (or two) at Atrium bar, which is great for cocktails and people watching. I wouldn't hesitate to stay here again.

I would like to warmly thank your entire team for the pleasant stay we had #fsflorence . You’re welcome, your availability and your kindness lived up to my expectations. I would also like to commend the work of the chef for the quality of the food offered. Compliment for the beauty of all & the garden.Thank you again for all. Best regards, JF🇨🇦 & Anahita ✨

Very clean, comfortable beds. A pleasant stay. The room was a little bit on the smaller side.

I had an excellent stay here for my honeymoon recently. Our room was spacious and beautiful and the service was excellent. We also loved the location. Highly recommend!

Extraordinary hotel! The location, the room, the service.. everything was perfect, but the crew was amazing. Absolutely Fabulous crew, all of them. Amazing place to stay .. can’t wait until the next visit 💓

One of the best hotels we have ever been to. Service was excellent and kind. Food was terrific and tasty. Location is perfect. Clean at the highest levels. Very Fancy but warm and very pleasant and friendly. Room was beautiful and comfortable. I miss the place already…

Great location, right in the heart of it all. That’s where my praise for this hotel ends. It’s not that it’s a bad spot, per se, it’s just not special, and for a hotel of this caliber that’s a problem. Rooms are fine, but many lack double pain windows and overlook a crowded piazza with street musicians, so they’re pretty noisy. The staff is fine but not particularly gracious. The lobby is meh, and...

In the city center, ideal for exploring beautiful Florence. Beautiful costumes with a magnificent interior, excellent dinner at the Irene restaurant.

Lovely stay, delicious restaurant! Spa was amazing

Great hotel on Lungarno at short distance from Uffizi and Ponte Vecchio. Pick one of the hotel bikes and explore Firenze!

Wow, great hotel with great service. The staff is extremely friendly. Strongly recommend.

The Hotel Ville sull'Arno is a fantastic place, very elegant, clean, where you not only feel comfortable, but all the people who work there are polite, sunny, helpful.... I highly recommend this hotel

My husband and I stayed at Ville Sull’Arno during our two week honeymoon in Italy last November (2019) this was one of 4 hotels we stayed in and was by far the best hotel we have ever stayed in! Ever. It was located on a beautiful river. I will say it was not in the center of town at all. So you either need to get a cab, have a car rental or walk. However the walk was stunning (photos attached) and...

Really cute

Amazing hotel and perfect service. Very near to Florence.

Very special hotel. Stunning communal rooms and setting. Personal service with a guided tour when we arrived. Only downside was the restaurant that was expensive but very limited choices and although the food was good it was not outstanding. Professional service. Enjoyed the swimming pool.

Beautiful hotel that lives up to its *****L rating (the website pictures and description is accurate). It is located in a great setting on a hill south of the centre 15-20 mins from Ponte Vecchio (the hotel has a shuttle service if you don't feel like walking). Helpful and friendly staff make every effort to ensure you have an enjoyable stay. We had a great room with a large bathroom in the "annex...

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Amazing hotel super close to the centre of Florence while being in a quiet hilltop location with a huge pool. Everything was perfect and up to the 5*L standard :)

We just posted our view of hotel Cora, but forgot to mention the food. Absolutely marvelous. And just to show you how good it is: the last night the waiter asked us if we maybe have a suggestion what we would like to eat that is not on the menu. We ordered something completely different than was on the menu and it was the best I have ever tasted!! Really great! And what can not be left unmentioned...

The hotel was amazingly tidy and stylish. Director Pane and his team deliver an excellent "home away from home"-experience. They arranged a beautiful rose-arrangement for my partner before arrival on my request, they helped with everything from luggage to taxis, very valuable advice for sightseeing and excursions. Harrys bar- the garden was very beautiful. The eye for detail and the work...

Lovely room, courtyard and diverse breakfast. I loved having apertivo by the pool. Our first trip to Italy and I can’t wait to go back.

Excellent stay. Friendly staff, very good sleep quality, swimming pool with good size. Highly recommended

Wonderful hotel. Very close to the city center. The pool is amazing.

Very attentive and friendly staff. Great location. Harry's Bar and swimming pool are ideal for relaxing after sightseeing in Florence. Good breakfast.

Very helpful and friendly staff. Great location. Harry’s Bar and swimming pool provide a relaxing way to refresh after sightseeing in Firenze. Nice breakfast.

- This hotel is very unique, if you're into astrology and niche style you should stay here. The hotel ambiance takes you into a world of modern but ancient world. Pros: - The breakfast captures the essence of Florence and qualifies as high tea. - Interior design is described as sentimental modernism. - The location is amazing as you're in the centre of anything you might want to do in Florence. Cons...

This hotel is a complete gem. I’m not sure where to even start. Everything was done with excellent attention to detail. The staff and reception are incredibly helpful, and always willing to find solutions to your problems. The gym is one of the best hotel gyms I’ve seen (for a hotel of this size). Just excellent all around

TLDR: A beautiful curated hotel with extremely attentive staff and nice rooms. I stayed in the junior suite and all I can say it was incredibly nice and I would stay again when I revisit Florence. The staff were very attentive and clarified items quite quickly even offering drinks for a while when we entered during the 35+ degree weather and the included breakfast was very nice. The cleaning staff...

Beautiful hotel in the heart of Florence with big spacious rooms. Fully renovated, it combines modernity with coziness. Expect all the services of a 5-star property. The location is unbeatable, just a 2-minute walk from the center. Highly recommended ✅

This hotel is clean, new, and has a cool funky/artsy vibe. And the location can’t be beat. There are cheaper options available, but I would still highly recommend this place. The rooms are great, and the staff is super friendly and helpful.

Revisited this fine establishment 4 or 5 times now after taking pot luck with a card booking system. Nothing short of superb. Spectacular yet thoughtful decor. Easy but professional staff. Luxurious services lacking ostentation. Combined with a perfect location easily my favourite spot. At the risk of over complimenting the owners, who are regularly there to speak with, the new extension is simply...

Want to stay somewhere that truly delivers on the Grand Hotel experience? Look no further...the St. Regis is that place. The history, location, rooms, appointments, service, food, hospitality? Five stars on all points. A family of four (two teenagers), we had two suites for three days/two nights, and arriving jet lagged from a red-from the states, the St. Regis team went to work to get us settled...

Oh how I miss the St. Regis in Florence! Everyone is professional. The rooms are beautifully decorated , breakfast buffet so very yummy and we had butler service which I highly recommend. Turn down service with delicious chocolates. Their soap, shampoo and lotion are fabulous. Location along the river is also a big plus! So many positive things to add.

Couldn’t ask for a better location. The suite was stunning. Service was excellent. Our suite has a beautiful bedroom with living room and big closet area plus our bathroom has both a tub and a shower and two sinks. I love a room with a desk for working and this room had a beautiful one y stocked with paperclips and pencils and lens.

Stunning property right along the river! A great location with everything within walking distance! The rooms are beautiful, service exceptional. A shout out and thank you to Anna who absolutely went above and beyond not only to tell us about the property but to give us some history on our surname in Florence and surrounds. She gave us hints and tips as to where to go! Absolutely loved our stay and...

We thoroughly enjoyed two nights in this beautiful hotel. The staff were so welcoming and our dog thoroughly enjoyed the fuss that was made of her throughout our stay. Our room was stunning and so comfortable, with an enormous bed, decent soundproofing and environmentally friendly toiletries. We overlooked the river, with a beautiful skyline and parkland beyond. The breakfast was great, with very attentive...

One of the best hotels I’ve stayed at. Exquisite service and personal touches. Our butler, Roberta kindly enquired about our activities in Florence, and remembered exactly what we were doing and on what days to surprise us with a note and gift when we returned matching our activity. The room was generously sized and well appointed with comfortable bedding. Highly recommend.

Best hotel I've ever stayed at. Classy hotel with a great view of florence. The hotel has a stunning garden and terrace, some of the room balconies overlook that space. Note that the hotel area is serene and quiet, not suitable if you're looking for a wild time The hotel is right outside the hustle and bustle of the city centre, yet close enough to walk to the center. There is a shuttle service to...

Amazing experience here. Hosted a wedding and the collaboration we had here with the staff was just beyond our expectations. The hotel is very beautiful with amazing views overlooking the city - catch dit with the sunset and that image will never leave your memory. Food was amazing. Will be visiting again

Absolutely wonderful both the hotel and the restaurant! I booked this hotel for our belated honeymoon trip and my wife and I agree that this is the best place we have stayed at in many years. The service of this hotel is awesome. for example if turn down service which I didn't even know what it was until my wife explained it to me. basically a member of the staff comes to your room and prepares the...

Staff very friendly and helpful. Pool lovely on a hot day. Breakfast excellent and view breathtaking but Romatica rooms a little tired, marked walls, loose toilet seat. Housekeeping inconsistent although bedding and towels spotless sometimes you get tea/coffee/milk and mini bar topped up other days not. Private events run at hotel but no warning to guests so haven't felt able to use the balcony terrace...

Food was nice, but a bit less than we had expected from a place like this. Location is excellent with a great garden and very quiet also. The bill was above average, so that makes you reconsider the quality of the food as well. I would say 3.5 stars.

Great place.

Very centrally located with comfy rooms and great breakfast 🍳🥐

Perfect staff. Very good and hospitable. Clean place and good bar and near to all locations

Very classy old historic hotel centrally located with a rooftop area with a view. Small rooms with petite bathrooms. Nice breakfast buffet. Very helpful staff.

10/10 Beautiful and contemporary hotel in the heart of the city. A must stay in florence. Beautifully soft sheets and bedding. Soft towels and emaculately clean. Great staff, very helpful.. I can only compare it to a Mayfair hotel... In London.. We will be back A+++

This is an okay hotel. I was not amazed by it as it was very cold in the hotel room and it was not possible to turn on the heating. The room was a little small. It is however placed very central and there was clean and nice to be. Breakfast was okay, very standard.

This is a great hotel. Really enjoyed my stay. I loved the old world charm of this place. No plastic card!! A proper key!! AC isn't the best and nor is breakfast but the location, staff and the Italianess of the place made it memorable. Loved it.

Massimo was great, beautiful place, great bar

Perfeto! We will definitely be back. Everything was marvellous and the service was outstanding.

It is really a cozzy hotel, clean, quiet and friendly. The only disadvantage is the distance from the interest points in town; when you go it is OK, when you return, after few hours of walk, might be a problem. At last but not least the garden for breakfast is gorgeaus. Be carefull not all rooms looks like in the add on internet; on the other hand if you don't like it, the staff will try to help you...

For our 3 week vacation in Europe, this has been the best hotel we have stayed at. The staff is amazing, rooms are beautiful. When we checked in, we met George. He was helpful, thoughtful and helped us with our problem. If you come to Florence Italy please stay here.

Nice service. Great location. Electronics need little update and elevator in back portion could be helpful. Overall very nice

Small Luxury Hotels of the world, situated in a quiet, residential area. A great Deals for Hotel Regency at TripAdvisor. It is a good spot for spending Christmas day. It is a 5 Star Luxury Hotels.