4 star hotels in Florence

The gym and pool are really nice. Room is s o spacious. Staff are helpful and their free laundry saved our long Europe trip. The vibe is good. The only thing is not exactly right in the city center but still managed to walk around 20 mins then you are at the most famous dome.

Quite nice hotel. Front desk is very friendly. Everything was fine. Room was decorated nicely. I would book this hotel in any city avaiable

Really enjoyed our stay. Close to the train station, you can get the tram very easily and close to nice cafes and Resturants. The pool was nice to visit in the afternoons when it got hot with a great view. However it’s much smaller than it looks in the photos. Highly recommend this hotel to those visiting Florence

Its a cool hotel concept with shared living and working spaces. We only had 1 night there so we weren't able to fully embrace the culture there, but I imagine it would've been fun connecting with other guests in the many fun areas around the hotel. Location itself is pretty good, not too far from everything, including the train station

Great location! All tourism spots are in walkable distance! And we enjoyed walking around the city very much! Their facilities are amazing, swimming pool and gym room are located on the roof top which gives us the best view of Firenze. Their breakfast is highly recommended! Their staffs are always helpful too!

The hotel was in a nice location and the staffs were super friendly too. The only downside is the walls are very thin so we could hear everyone’s voices outside of our room and we didn’t had a good night sleep.

This hotel is absolutely a 5-star for us. Nice location(minutes walk to city center), great breakfast, very helpful staff with Italian hospitality(special thanks to Silvia at the reception), and most important - great value for money. Strongly recommend

Perfect little place for a good nights rest - slightly loud from the people upstairs. Bathroom could have been slightly cleaner. Most of the staff are wonderful and friendly and the breakfast was amazing 😍

Convenient location, walking distance to major attractions. Breakfast has a lot of food, but the quality is average. It is a tourist hotel with a large bus every day, mostly American and Japanese guests. The room is super small, just enough for sleeping. The rooms in old city hotels in Europe are all very small, but at this price, don't complain.

Hotel: Clean Location: About 20 minutes walk to the tourist center

Everything else is good, but such a big hotel still charges parking fees

Very classic Italian hotel, well-equipped, very good breakfast, several freshly squeezed juices. Only 10 minutes walk to Piazzale Michelangelo. Highly recommended.

Hotel was pretty old, location is pretty bad, items far away from the center, and there is not even a sidewalk to go to the bus stop. the room had a old TV, with only 10 or so channels available. Mini bar didn't work. They served buffet for breakfast , it was really good , lots of variety including a bunch of desserts.

It was a good hotel, however I did not like the breakfast at all. For a 4 star hotel, you cannot just offer eggs and 2 types of sausages. No fruits at all and only one variaty of bred. How come? There were some sweets but I never eat them for breakfast. Then, I read that they offered a shuttle bus to the downtown, but I was informed that not anymore. The room looked great, but the bed was not comfortable...

Nice stay. Quietly. Good breakfast. My concern feel high humidity inside. Gym alike.

Warm in the summertime as the air conditioning figuratively blows.

The rooms are nice and the service friendly. The location is bad: getting there with a car is tricky (we missed the poorly marked exit twice in two days) and on foot very risky (you have to walk 400 meters on a fast street with no sidewalk, with cars racing very close to you). The showers have low water pressure but temperature is ok-ish). Breakfast was passable. For a conference hotel of this category...

Local suitable for business conference. Personal preparaato and friendly. Far from the station, taxi (very expensive)

Nice. Staff are friendly and helpful. But not that close to the city center.

Lovely hotel and enjoyed the pool area, though it closes at 7.00 pm, which is early. Especially as it’s still very hot and lots of daylight left. It’s a bit of a distance from the centre of town with most activities being in the town, makes it a bit difficult to get to. Staff are lovely and we had breakfast included which was nice.

The hotel is quite a distance from the city centre and bus service and the tram are also quite a distance

The Staffs are super friendly, helpful and accommodating. The room is clean but bare. No complimentary bottled water nor coffee machines or hot water kettle.  Location is good, especially they have large secure parking area.  Breakfast is average and it has only one coffee machine for over 100 guests at one time ( several  tour buses ).

Overall clean. Layout seems like it’s been previously used as hospital. Clean and sterile. View of an industrial area. Far from centre 45min bus ride. Best way to town with train in 4min. Most thing supplied in room. Missing kettles and cups for hot teas and coffee. Good breakfast

The hotel is great. Room is spacious. Plenty of parking slot. I’d suggest to drive here because there’s not much public transportation nearby.

We had a nice stay at the Doubletree by Hilton Florence Metropole. The executive lounge was definitely an added bonus! Just some small pointers that made this stay slightly disappointing. 1) parking costs 10 euro. now you might tell me, bro, 10 euro!!! that's nothing. And you might be right, but still, it just seems like a small way for this hotel to make another 10 euro per customer when the parking...

It happened to be my birthday when I checked into the Hilton Hotel. Even though I hadn't informed them in advance, the hotel still prepared a surprise for me and gave me two bar drink coupons.

Dear DoubleTree by Hilton Florence Team, I just wanted to express my appreciation for the wonderful service during my recent stay. Although the hotel is located around 5 km from the city centre, the complimentary daily shuttle van made getting into town very convenient and stress-free. The staff were incredibly friendly, proactive, and helpful throughout my stay. They kindly assisted me with my...

We got a small hotel just outside Florence. We booked two rooms, one for me and one for my teens. The room was pretty big, and the bed was great, super comfy and cozy. The room and bathroom were clean too. Just a small thing, my kids' room (403) smelled really bad from the toilet, stinking up the whole room. But we called, and the guy came and took care of it. He cleaned it with some stuff and sprayed...

Reception staff were very helpful. Rooms were very clean and well appointed but tea and coffee supplies were not replenished nor were the bathroom supplies. In one room the air conditioning was not working but was quickly rectified when reported. A very nice bar area but very understaffed for the number of residents. We would expect a hotel of this standard to have enthusiastic staff but they didn...

Excellent staff. Rooms are as expected; old and tiny. That is more of a Florence thing as it's a city built on top of several different era ruins from its past. I love it here and I'll come back here. I'm not quite sure about the Hilton Honors benefits though. I have been questioning whether it's worth it so far. Im planning on using my Amex card benefits more going forward

This was hands down my absolute favorite hotel of the entire Europe trip! It boasts a sophisticated, understated 'old money' charm. The location is superb, and for the price, staying in a hotel of this caliber felt like incredible value for money – I was extremely satisfied! It's conveniently located near both the train station and all the main attractions. Plus, the restaurant offers absolutely stunning...

Heritage hotel with lots of character. The garden room was really nice and spacious for Europe standards.

Excellent hôtel, the little balcony garden is terrific, decoration and hotel atmosphere is stunning  Highly recommended

Amazing hotel. Brilliant service. Brilliant location walking distance from everything

Very nice hotel with history, great location and reasonable price

Very good experience. The service is very good. The front desk staff is very friendly. Because we are on our honeymoon, they helped us upgrade to a suite. Although it is in the downtown area, the windows are three layers, so the room is very quiet. The room is clean and tidy. Although it is an old hotel, the facilities are not old. The breakfast variety is not very large, but the quality is very good...

I love that this place is away from the city center. Just bummed I didn’t know we can play tennis and padel for free at CIRCOLO DEL TENNIS FIRENZE! I would have brought my tennis racket and my tennis whites… next time.

The hotel was comfortable and pleasant. Since we were three, the couch was converted into a bed, and I slept well there. The breakfast was excellent — fresh, varied, and appeared to be made on-site. A coffee maker and electric kettle were provided, along with complimentary water, which was appreciated. A few suggestions: The shower-tub combination could be unsafe for older guests or those with balance...

This hotel is very cost-effective, highly recommended, and the location is also very good

Very good, the location is very convenient

Nice and spacious hotel. Breakfast is delicious. Clean and nice employees except just one. He did help me open my suitcase because I lost the key to my lock when I was out and about but he repeatedly called me stupid in italian which was mean but hey at least he opened my suitcase!

It is within a 10-minute walk from Florence Santa Maria Novella Station, and if you take the tram from Santa Maria Novella and get off two stops later, it's less than a minute's walk from there. There are also bus stops nearby for the C2 and C3 lines to the city, which was very convenient.

An amazing hotel located in the centre of Florence overlooking a beautiful Piazza surrounded by restaurants excellent shopping and to die for sightseeing attractions. For some reason I got an upgrade to a suite which was sensational a lovely complimentary bottle of red wine together with a packet of biscotti. The rooftop pool and bar were sensational with sensational views as well. Not a cheap hotel...

The reception is very good service mind and very helpful. The room is clean and much bigger than the normal room in Florence. Will definitely come back again.

Nice service, important places in walking distance. Hotel staff very helpful. Lots of art also in the hotel.

The staff were extremely pleasant and helpful throughout. The hotel is centrally located, so ideal for lots of walking to the main sights in Firenze and within a 10 minute walk from the train station. Unfortunately, the room we had didn't have any view apart from some rooftops. However, we were out most of the time enjoying the food, drinks, and sights of the cobbled streets of the town.

I can't say enough great things about this hotel. First, the location is wonderful. You can walk nearly anywhere you want to go within 20 minutes, but all the major sights are no more than 10-15. It's two minutes from the train station and nestled in a beautiful square. The rooms are spotlessly clean and the housekeeping does a great job with morning and turndown service. Breakfast was excellent (as...

Really nice hotel. Perfect location, friendly staff, good view at the rooftop, nice design. Everything really perfect. Will stay again if I visit there again

Good hotel, old style as in good style. Parking. Just a bit far from the center, but not that far.

really nice hotel!! the people who are working here are super nice and caring!!

Comfortable and clean, breakfast was high quality with a lot of choice and staff were nice. The lobby and bar was very comfortable and really good to hang out in.

The room is nice the shower is good but water goes out quite easily of the shower so a wet floor. The service was good and the breakfast was decent.

Nice hotel.. great location friendly staff.. very spacious rooms.. good buffet breakfast.. loved our stay.. the hotel helped a lot with the luggage.. all the basic amenities were available in the room.. like we really needed the electric kettle in the room which was available without any deposit.. distance from the Florence central station was about 150m, walkable of course, with the luggage too. Loved...

The hotel is okay, nothing more. Was in March, icy floors and carpets no sneakers, rested the weakest of the three of us got sick, the Breakfast is delicious even provide champagne, fruit little. THE biggest drawback IS IN COLD WEATHER COLD IN the ROOM from all the Windows of the blower.

A lovely place to stay in Florence and I miss there already. I was celebrating my birthday and the hotel stuff was so kind. great location, amazing breakfast. the pool and bar at the roof was closed but maybe it’s temporary because of the weather. anyway it was open for taking pictures. the view is stunning.

This property is simply gorgeous. The location across from The Arno in the front to the views of Santa Croce and The Duomo in the rear is magical. The rooms are luxurious, the beds are comfortable, the service is top notch. I would not hesitate another visit to this splendid property. We did not eat on site, other than breakfast in bed one morning (which was lovely). So I cannot comment on the...

Excellent hotel and friendly staff. Concierge was very helpful! The only disappointment was that the roof top patio was closed for maintenance while we were there and that was one of the reasons we chose this hotel. There was no warning before we came that it would be closed. Otherwise our stay was a very pleasant one!

25th Anniversary in Florence Exceeded expectations for a special stay for our 25th wedding anniversary. Beautiful hotel. Clean and well kept. Staff were very friendly, helpful, and available. Highly recommend.

Liked everything but the arrival parking to check in, only have 3 spots and not enough help to park cars to let more people check in, street is busy at night and frustrating because you can't park and you feel someone will hit your car because your doubled parked. Fix that and the place would be awesome!

Where do I even begin with this jewel. I spent my 50th birthday here and let’s just say, they go above and beyond. Starting with the always kind and always smiling Lucca welcoming you outside, he treats you as though you’re a long lost friend finding your way back home. He was so sweet, kind and helpful, guiding me to exactly where I needed to go. After checking in, he met me with my bags and brought...

It's a good value for money for a business trip, but it feels a bit old

Overall, the hotel facilities were satisfactory. However, the location was far from the city center, and there were no convenience facilities such as a mart or restaurants nearby, so it was inconvenient to use. There is a bus to the city center, and the bus stop was close to the hotel. There is a free outdoor parking lot, and 10 euros is required to use the underground parking lot.

I personally feel that this price is very cost-effective, and it takes 20 minutes to get to the city center by bus. It feels great to have breakfast by the swimming pool every day.

Because we traveled there by car, this hotel has ample parking space, but it takes about 20 minutes to take a bus to the city center. In other aspects, the hotel is not bad.

Room Good facilities Service: Toiletries are available Environment: Clean and tidy The hotel has an elegant environment, clean and comfortable rooms, and considerate and thoughtful service. Complete facilities, rich and delicious breakfast. Highly cost-effective, highly recommended, and will choose to stay next time.

Staff were friendly and welcoming. Rooms were very clean and tidy. When it comes to the break fast meal. Hotel has a variety of options to get from so you will be ready for the day. All in all a very good selection when choosing this hotel. If coming back I'd stay again here.

The beds are extremely hard, like really hard. The room amenities are good better than NH Central Rome and the overall room was better as well. Right next to the US consulate so that was nice to see. Rooftop was closed :/ Bar servers could be a little more friendly and attentive.

Great location. Helpful staff. Great modern clean room. Breakfast was very average. Had a constant challenge to get milk and coffee replaced every day! The swimming pool was closed and this was not made obvious at time of booking and felt misled. No room iron?!

Loved this hotel. Beautiful rooms and location. Staff very helpful. Rooftop bar was amazing. Excellent stay

We had a good time at this hotel. Did not run into any issues. Hotel is walking distance to the touristy Florence area and a 15 min walk to the train station. Highlight was them having a nice cozy area on the rooftop with a small pool.

This was a very nice hotel. Rooms and bathrooms were spacious. It’s a bit outside of city center so may need a cab if unable to walk 25 min. The front desk staff were always so kind and helpful. They would call cabs for us any time we needed and addressed any of our needs. My only complaint was that the beds were very uncomfortable. The mattresses were very thin and you could feel the springs. Otherwise...

Nice rooms. Excellent views from the roof top bar although avoid Tuesday / Thursday or book in advance. The staff were also very friendly. Breakfast is good but finishes early at 10am. Good location if you don't mind walking (also well connected by bus) but not central.

Traveling alone with my 11-year-old son, our overall stay was quite pleasant. With a busy itinerary daily, my priorities for a room were a large bed, quietness, no strange smells, a convenient shower, and the ability to wash small items (like shorts and socks). This room largely fit the bill. The downsides were the weak shower pressure and a sink that wasn't practical for washing my son's socks. On...

good location and service, but lack of facilities.

The bathroom design was poor, little place to separate clean and dirty clothes, the water flow was week, and the shower door cannot be closed tightly

Stayed at Mercure Firenze Centro for two weeks. Very friendly staff. The cleanliness is very good. Perfect location as it is located 5 minutes away from Santa Maria Novella Train Station. Closed to nearby attractions by walking distance. The room space might be a bit small, however i got a room with balcony at 6th floor. I enjoyed my stay here and not hesitate for a return in future.

The breakfast is quite small and it over capacity which make having breakfast unpleasant

Generally comfortable with complimentary drinks and nice coffee machine. Location is excellent. One of the worst things is the sink in washroom is totally not user friendly, in which it is difficult to get used (sometimes dirty ) water to flow away easily or we can pour water into kettle and water container (for coffee machine) efficiently. Daily cleaners are occasionally reckless and not fully clean...

Recent stay in October 2025 was EXCELLENT. Wonderful hotel in an incredible area. The staff was extremely professional, helpful, and made the few days we stayed there special. Recommend the breakfast too, 10/10. Overall I would 100% come back to this hotel and recommend it to anyone traveling to Florence. It was the perfect home base to explore the city and surrounding countryside. Our room opened...

We had a lovely time at Hotel Berchielli. The rooms were nice, the location is impeccable, the staff were friendly and kind, the breakfast was lovely, and the bartender was delightful. Unfortunately, we had about $200 in euros stolen from our rooms. The door was only openable with a key, so it's highly unlikely anyone from outside the hotel was responsible. While the manager kindly offered us drinks...

We had a lovely time at Hotel Berchielli. The rooms were nice, the location is impeccable, the staff were friendly and kind, the breakfast was lovely, and the bartender was delightful. Unfortunately, we had about $200 in euros stolen from our rooms. The door was only openable with a key, so it's highly unlikely anyone from outside the hotel was responsible. While the manager kindly offered us drinks...

The location is just perfect, very close to high street, galleries and just in front of the famous bridge. We had a free room upgrade with perfect river view. The hotel needs a slight refurbishment, breakfast was good, service was perfect and staff were very very friendly. Since it is very close to famous places, we had a chance to come back after a long day to have a short rest.

Our stay at Hotel Berchielli was out of this world. We were pleasantly surprised with a complementary upgrade to a spacious suite (404) featuring two large windows that offered stunning views of the Arno River. Woke up to this view each morning feeling like it was a dream I never wanted to end. The room was large and well appointed, featuring two smaller beds pushed together to form a king. The bathroom...

it was very clean and located best place, very comport and kind staffs

walkable distance to all attractions. No matter where you visit, take any road in the direction of the hotel and you will reach it.

Clean hotel, spectacular terrace, great location. Rooms a bit small.

Excellent location and facilities. Good buffet breakfast. Roof top bar is gorgeous and the weather was so nice we swam in the heated rooftop pool in late October!

Hygiene: good Service: very good, the front desk enthusiastically helped to call a car

Lovely hotel with lovely people on it. Very welcoming and friendly. Hotel is very nice, clean and spacious, plus we get upgraded to a room with balcony. Bathroom very spacious too. The hotel area was also nice and save if you happen to walk home late. A bit of a walk from the train station but not far, just 10-15mnts walk. Breakfast was very nice too and they got outdoor rooftop too for breakfast....

Just returned from a 4 night stay at Hotel Kraft. Lovely hotel in a good location. Staff very friendly and helpful. Particularly enjoyed breakfast on the the rooftop with great views of the city.

We very much loved staying at Kraft. It's very central so there is some noise at night and in the morning, don't be a light sleeper. The rooms are rather small but the high ceilings add a spacious touch. Everything was clean. The staff was really friendly and helpful. We appreciated this a lot. We had lunch at the hotel which was really tasty and at an affordable price. The breakfast could need some...

The location is very convenient, within walking distance to any major attractions. The room facilities are great and the service is very good. Recommended~

Great, clean hotel in the city with everything in walking distance and allowing one to explore. Bar at top floor was excellent...the bartender knows how to make drinks. A definite must .

Staff was outstanding. Amazing service and very accommodating. Located is a very central spot, tons of things to do that are all walking distance. Breakfast was excellent as well. There is also a very well appointed bar and fantastic lounge area.

This hotel was one of the best hotels we’ve ever stayed at. The service and attention to detail was beyond exceptional. The staff is professional and ready to help at any moment. The location couldn’t have been more perfect for what we were looking for. Looking forward to future visits!

The hotel is a nice boutique hotel. Breakfast is great. Hotel staff are friendly and helpful.

The hotel is in a good location, right next to the old bridge; there are security staff at the door, so it's safe; the hotel is stylishly decorated inside and outside, and the rooms are nice. We booked what seems to be a gallery room. Although the layout is a little small, the facilities are complete and the hygiene is not bad. The room type and layout are classic and retro. The hotel gave us a room...

Good location for the hospital area. Good value for money.

The hotel was clean and renowned, good service!

The breakfast is 10 Euros and it's very good. The overall standard of the room is pretty good. The hygiene level is actually considered to be at a relatively good level here, and the stay is quite comfortable. It is a little far from the old town of Florence, but people who are used to commuting in East Asia should be able to accept the 15-minute tram distance. In addition, the price is very competitive...

I like the high room temperature in this hotel. Esp in winter, it’s crucial to stay warm and comfy. I don’t like that there’s no kettle in the rooms. To use boiled water (for drinking or tea), you have to pay 1.00 euro per fill. For a 4-star hotel, it’s a bit disappointing. If the electricity system in the old building can’t handle kettles, then offer hot water downstairs for free.

It is little bit far from old town. But very clean and staffs were so kind.

Rooms: good, but the HVAC systems were wonky. The showers are small squares. The toilet is placed weirdly in the corner; might be hard for some larger persons to use these toilets. Otherwise quite nice; beds are very firm, and the pillows are of a good quality. Service: no major complaints, but no major compliments. Location: not great, but for the price it works out alright. There is a train...

Solid modern room with beautiful views from the terrace. Located 7 mins walk from Santa Novella station and 10 min walk from the major sites. Also right next to the markets. Service was fantastic and friendly. Highly recommend!!

I am unsure it’s due to a chain hotel, so it’s just their business culture. My family didn’t feel welcomed at the very beginning. The most unacceptable thing is that I forgot to pack my AirPod since I used it during the night in bed and it’s hard to see it because the case and beddings are all white. We emailed them about this, but haven’t received a reply after 3 days. This has never happened to me...

The hotel bathroom was leaking, and after taking a shower, the water almost gushed out of the bathroom.

It is very close to the train station and the transportation is convenient. There is a vegetable market next to it, the fruits are quite fresh and the prices are affordable. We took a taxi when we went out, and tried the subway when we came back, and found it was also very good.

The room is quite warmly decorated, and the hotel is in a very good location. You can reach famous attractions such as the Cathedral of Santa Maria del Fiore within walking distance. The most important thing is that the front desk staff are very kind and will actively help with all kinds of problems. I will stay there next time when I return to Florence. Will continue to choose this hotel

Great combination between proximity to train station and attractions with what you’d expect from a great hotel.

Great hotel, I'd recommend it! Our flight got cancelled, and the hotel was very responsive and checked us in smoothly when we finally did arrive. Room was clean and a decent size (very tall walls) and we had a balcony. Towels, hair dryer, body wash etc were all good. Space to hang clothes and leave our luggage case. We asked for a quiet room in the hotel and weren't disturbed (except for the hotel...

This establishment stands out as one of the finest hotels I have ever booked, and it is unequivocally my top choice in Florence. Aurora, a member of your staff, exemplifies professionalism through her exceptional dedication. Her assistance, from providing clear directions to the entrance over the phone, to warmly welcoming us, facilitating our seamless check-in, and ensuring our comfort throughout...

a great value for the price. the location is ideal . if you come from the airport and take the direct tram it drops you in front of the hotel, next day i was able to take the train without dragging my luggages across town. really convenient. the historic center is only a few street away. the breakfast was a great buffet with a lot of variety, and the cocktail hour was also wonderful. the staff is very...

The staff was outstanding. They held our luggage for about 5 hours before check-in so we could tour Florence without carrying our luggage around. The room was great! The A/C worked extremely well. The breakfast was excellent!! Location was perfect; we took the train in and just hopped across the street. Leaving the next day was also very convenient. We will use this hotel again on our next visit.

I rarely write reviews this harsh, but my experience was far below what one expects from a so-called 4-star hotel. First of all, the building is clearly old (understandable for Florence), but there is a difference between “historic charm” and poor maintenance. The elevators creaked and you could hear the metal cables making noises every time – not exactly reassuring when staying on the 4th floor....

We stayed at this hotel for four nights during our honeymoon. The room wasn't in great condition, but the hotel's location was excellent. The breakfast was excellent. Oshini was always smiling and made excellent coffee every morning. She was so friendly and made sure we had wonderful memories at the hotel.