3 star hotels in Florence

The hotel rooms and facilities were a bit dated, and the cleanliness was only average. Breakfast was pretty standard, and the Wi-Fi signal was quite poor. On the positive side, the front desk service was excellent, and the 6th-floor terrace bar offered fantastic views.

Everything was absolutely perfect! 👍 It's the closest option to the train station, and I would definitely choose it again for my next trip to Florence. It was surprisingly quiet – much quieter than I expected given its proximity to the station.

Extremely close to the train station, the surrounding area is also quite lively, and with police patrolling day and night, it feels very safe. There's a rooftop terrace that offers beautiful nighttime views of the iconic dome. The only drawback is that the facilities are quite outdated.

The hotel is just a few minutes' walk from the train station, which was incredibly convenient. The room itself was spacious and very comfortable. I even went up to the rooftop in the morning to snap some photos; you get a nice view of the city's buildings, and it's definitely a photogenic spot. The room key had a distinctively large tag, which I found quite charming.

Our first night was in a balcony room, and the view was fantastic. However, the soundproofing was very poor, and I was woken up by loud noises around 6 or 7 PM.

Great terrace view, clean rooms, and a convenient location.

The hotel has a great location with good service, and it's close to major attractions. However, the rooms are a bit dimly lit, and the facilities are somewhat outdated. Thankfully, the bathroom has been renovated with a proper wet/dry separation. One thing to note: after taking the elevator to the guest floors, there are still a few steps to climb—so it might not be the best choice for those with mobility...

It was exactly as you expect 3star hotel to be, a bit worn out, but has it's charm. my room was simple, but tidy. Main inconvenience was the bathroom, although clean, it has two downsides: 1) the shower is quite small and when you get inside the curtain is always sticking to you. 2) the toilet flash was broken, never worked on the first try - I had to press many-many times to flush it. It didn't ruin...

Very convenient location and nice staff. Breakfast is ok even if the organisation and product choice could be improved. The room was simple but ok and clean

Nice place, excellent location, happy breakfast totally recommended

Location and service is great, especially hostess, but breakfast is really poor and hotel is too old, everything looks so worn out

Room were small, difficult to open big suitcases. However location is exceptional and very try convenient

Pompei ruins and dining within walking distance You could eat off the floors, even in the hallways. Staff was very friendly and accomodating, night when we arrived and the next morning.

Excelent location, great staff, a good breakfast. But an excelent price/quality relation. I recomend!!

Hotel Paris exceeded our expectations, and our expectations were pretty high. Our suite was huge. It included A/C, a sitting room, good-sized bathroom, giant stone fireplace (non-working), and beautiful old furniture and chandelier. Keep in mind, Americans, this building is hundreds of years old, so expect a blemish or two. The service was AMAZING. The staff was so attentive and friendly. They worked...

Excellent central location with friendly helpful staff. The breakfast was a buffet style and tea/coffee was available in the dining room 24 hours a day. Room was comfortable and the building had lots of charm. We had a very enjoyable stay

Fabulous re-purposed Palace, with antique frescoes and painted ceilings. Great views from room. Well appointed bathroom. Very close to the main visitor locations. Concierge staff were most helpful. A few stairs to climb in between Lift stops, be prepared !

All the staff at this hotel were very professional and always helpful with any questions we had! The hotel is in a busy but good location that is within walking distance to numerous restaurants and shops. Our room was a bit dated and not really well lit, but it was very clean and well stocked. The breakfast was very good, with many different options to choose from. We enjoyed our stay and thought this...

Google lists this as a 3-star hotel and as a 3-star hotel, I give it 5 stars. It is a very cute and comfortable hotel in a fantastic location (just a few blocks away from the Duomo, and walking distance to the train station). Service was wonderful. The room we were in was very large, especially for European standards. We had a view of the Duomo in the distance from our bathroom window, which was a...

Stayed here twice. Charming, historic hotel in the heart of Florence. Easy walk to all the main attractions. Fabulous staff. Beautiful interior design with amazing views. Very nice, affordable breakfast. Would highly recommend!

The hotel is located in the old town of Florence, very close to Santa Maria Novella Station, and within walking distance to major attractions. The hotel breakfast is also very good.

The hotel is in a good and convenient location, but the room is small and old, the surrounding environment is noisy, and the price is expensive

Facilities: A little old, but still in line with Florence Hygiene: Not bad, a little old, but generally clean Service: The service attitude is very good and all questions are answered patiently

The hotel rooms are clean and tidy. The location is extremely advantageous. There are many shops around. Trains and trams are within walking distance. There are supermarkets and restaurants. The breakfast is rich, delicious and nutritious.

"The location of this hotel is very convenient. It is very close to the central market, restaurants and the train station, and can be reached within walking distance. The internal environment is quiet and clean, and the overall accommodation experience is very comfortable. Highly recommended!"

I stayed here when I was in Florence. The room was so nice, perfect for a solo traveler, and the staff were lovely. The location was great, and the breakfast was also great, so I was very satisfied. I'll definitely stay here again when I go to Florence.

The location is very great, as it is close to the central train station and surrounded by stores and restaurants. The staff is nice and can communicate well in English.

Small room but extremely clean and comfortable quiet room from the top floor. Nice staff that is there 24/7 EXCELLENT LOCATION ❤️🇮🇹 Nearby main train station and meeting point for group tours. Breakfast included and laundry facilities on site, however we paid more and got a local laundrette do it to save time, just drop off and pick up same day about a 2 minute walk. Within walking distance to great...

Myself and my friend both 22 yrs old visited for a vacation!! Upon arrival we were greeted by an extremely polite young man.. Great english ( as that’s all i and my friend speak) and helped us with everything. Room was bigger than expected and had a beautiful window ( our view was the playground) but the window did not disappoint. We felt extremely safe, as well as the location is great! we walked...

I was there in Feb 2022. The location is very close to the train station and is in the walking distance from the attractions. There’s breakfast included in the room price. They also offer luggage storage before and after staying.

We stayed in the 1st floor, the room is nice it have AC and a nice bathroom. At night you can hear weird sounds from the pipes , and since the curtains are not blackout it was hard for me to sleep. A huge advantage of this hotel is the location is close to the train station not mentioning that includes breakfast :)

stayed a week in October 2023 Friendly staff. Especially night shift staff Donny is a big help. Clean room Close to the Train Station. Decent breakfast with lots of options Bonus --- there is a terrace on the third floor with a nice view of Dome and Tower. However, this is not the Hotel's fault, if you leave windows open there are mosquitos in Florence. To have a good sleep better to close the windows...

We needed an inexpensive night at good place in Firenze. This filled our needs perfectly. It's located near main railway station, and was just suitable. We had our room straight away when we arrived before noon, nad had opportunity to rest few minutes before heading to town. Room was very plain and small, but clean. One couldn't expect more for this price.

A very quiet place, nothing fancy, but adequate for a few days. The breakfast was basic, without much variety, but adequate. The only drawback was that the Wi-Fi didn't work.

Absolute shithole, quite literally raw sewage leaking from the macerator. Internet down for three days. Noisy as hell despite being the only one staying here.

Adorable, amazing location, super friendly and helpful staff. Clean, quiet, great value. Our room was super quiet and dark- able.

Basic budget hotel, clean & well equipped. Okay for our 2-day stay in Florence, close to station and for sightseeing. Breakfast not really up to much, hoped for toast or ham& cheese rolls.

The Tourist house was very charming, while the furnishings were old, the price was right and the location was excellent. The bathroom was good to great. Hotels of this style in Europe are not staffed all the time, like in the US. This one had a policy that you had to call prior if you were going to be checking in later than 8pm. We didn't have a phone, so we weren't able to call. Instead we had to...

If you are looking for a hotel close to everything in the centre of Florence, this is it. Also if you are by car - there is a garage close by. We had a room towards the garden- clean, comfortable and quiet, only almost without windows, which bothered me. Fortunately it was a short stay. WiFi was very bad- none in the bathroom. Nice shower, fluffy towels, but only basic products. Really friendly and...

The hotel overall looked good we really recommend the restaurant but the room we got had a REALLY REALLY strong sewage smell, it even woke me up in the middle of the night and had to open the window. The toilet was non properly cleaned. The minibar was inside the closet and nobody told us, which is not so terrible but would have been nice to know before the check out. The location was amazing! The...

Very well-located hotel, just steps from the historic heart of the city. The staff is very professional and pleasant. The room was adequate, although there was a bad odor coming from the air conditioning.

I liked everything, thank you!

Good size room and very comfortable. If your room is facing the main *****, it could be quite noisy late night when other tourist are drunk and speaking very loudly. Tourist tax only in cash. So have some cash with you as they don’t accept card for that.

This hotel has an excellent location, super three-star facilities and good front desk service. It is very close to the attractions and right in the center of the attractions. It is super good.

This hotel is very close to the city center. And the stuff was very nice. We arrived early and parked our car there after we checked out.

The hotel is located half an hour's walk from the train station, a little less to Santa Maria del Fiore. Right next to the hotel there is a bus stop, from where a bus goes directly to the train station (relevant if you have a lot of luggage with you, the narrow streets of Florence are not conducive to walking with luggage). My room was large, spacious, beautiful. Breakfast can be rated at 7.5/10. I...

I stay at this hotel almost every time I bring a group to Florence for business. The price is quite reasonable. The rooms are a bit dated, but I guess that adds to the character of the building. When you step into the hotel, it feels like you have stepped back in time. As for customer service, most of the staff need training and are a bit impatient. But the people outside the hotel are very polite...

Enjoyed my stay! However, I recommend reaching out to the hotel before arriving to ask for rooms not on the ground floor as it might be noisy since 5 close to the lobby. Luckily, I got a quit room on the 1st floor, so I enjoyed a pleasant stay 🙏

About 20mins walk to the city center, which is convenient.

Elegant and beautiful interior. It’s great to have the showering machine in bathroom.

I visited the hotel with my family. The staff was very friendly and kind. The triple room was big, clean and the beds was very comfortable. The breakfast was good. The hotel is near the city centre and very close to the hotel is a bus stop. So you can go to the town very quickly. If i 'll visit Florence again, definitely i will stay again at this hotel.

Everything we needed was in the hotel or close to it. The gentleman at the reception was especially nice and helped us with all our needs and questions with great patience and smile. Me and my family felt welcome. The garage ramp might really be problematic for some drivers but it's not that bad. And the garage itself is locked and monitored so if you're travelling with a lot of luggage in your car...

This B&B Hotel felt like home. The rooms were very clean with all the accommodations needed. It was central with easy transit access to all the popular tourist attractions and restaurants. The breakfast buffet had a wide variety to choose from and as someone who is celiac, there were many gluten free options made available. The staff were helpful and made us feel very welcome. Hassan made our stay...

We stayed at this place as group of 4 and honestly it was a great location with accessible transit service. The rooms were fairly big and pretty clean, and were serviced well. We had great staff, who accommodated specific food allergies and offered a great breakfast buffet with great options and fresh food. I would like add a big THANK YOU🙏🙏 for “Hassan “, he was so pleasant to deal with and helped...

The room was clean, spacious, and very comfortable. But what really made my stay special was the exceptional service. A big thank you to Alissa, who went above and beyond to make sure everything was perfect. She was kind, professional, and always ready to help with a smile.

Very minute rooms for single traveler. Hard to open luggage and even smaller than japan rooms… nice breakfast though and decors.

The best place to stay in Florence for both a business trip and a pleasure trip. I’ve been staying at this hotel for many years because I value everything that it has to offer: great service, clean rooms with a comfortable bed, delicious breakfast, free parking space, proximity to the airport and easy access to the city center by direct tram. It’s also very easy to drive from the hotel to other cities...

it is around 6 minutes walk from the tram station. around the property there is nothing much to do. the room is spacious but quite old. for how expensive accommodation in Italy. You had to trade convenient with cost. it is still a decent stay.

Very very nice location! The end of the line from vila costanza. No need to worry about transport

The hotel's location is good, though not very close to the city center. We were warmly welcomed by a lady who treated us very kindly, but the hotel itself is unfortunately a bit old and outdated. The carpets and bedding are very old, but despite these issues, everything turned out well in the end.

Was very clean. Taking a shower was a struggle due to how the shower head is placed, I unfortunately got water everywhere when trying to wash my hair, they did supply a lot of towels. Its good if all you need is a bed to sleep from walking all day. Wifi also did not work that great for us in the evenings. The location was convenient and there is a great restaurant on the other side of the street.

Excellent location clean and tidy hotel friendly and helpful staff close to coffee shop Kebab and pizza restaurant and the Conad City supermarket which has practically every item you need

It's a bit far from the city center, but still quite convenient and offers excellent value for money. We stayed for two nights, and the staff were very friendly. Free luggage storage was also available.

An incredible hotel! Very stylish lobby, well-equipped rooms, and friendly owner. Some more details: 1. The hotel has a good location. You can reach it from the train station by taking a tram (T2). Get off at the Parterra Liberta station (or something like that) and then walk around 500 metres. Also, It takes about 25-30 minutes to walk to the main attractions at a leisurely pace. The area is very...

Lovely old-fashioned Italian style hotel with great service, only 20 minutes walk from city center :) highly recommend

Book hotels in advance for high cost performance

The staff were all very friendly. The receptionists and breakfast staff were also friendly and made me feel at ease. The cappuccino at breakfast was delicious!

This is the best hotel experience that my boyfriend and I have ever had. The room was comfortable and clean, it's in a nice location where we could easily walk to the center of Florence where the landmarks and the galleries are found. While the location was nice what really made our stay was Alessandro, who runs the bar and the food service. Our first night we ended up getting there pretty late due...

We had a really lovely stay for a week for my 60th birthday. The staff were very attentive & gave us advice about Florence & the surrounding area. The continental breakfast included was great & a good opportunity to fill up before sightseeing. Rooms were comfy, had all the amenities & very quiet. The only drawback is being a good 20 minutes from the centre of Florence but if we had a hotel closer the...

Amazing hotel excellent service Delicious food 🙏🏼 100% advisable

Excellent room views, very friendly staff (thanks Eleonora :)), good air conditioner and WiFi. However, it’s 20-min walk to most of attractions, given that the uber is quite expensive, the bus is not always punctual and the hot temperature outside, it makes the location of the hotel sth to be considered.

My stay here has been nothing but amazing! Location was good & convenient. It was just a walking distance to the city centre. The staff were professional & friendly. I truly enjoyed my stay here.

stayed just one night at this hotel during my trip to Florence. The room was quite small, which might be a downside for longer stays, but it was clean and well-kept. The real highlight, though, was the rooftop terrace — the panoramic view over Florence was absolutely stunning, especially at sunset. Friendly staff, comfortable bed, and a good overall experience for a short stay. Perfect if you’re spending...

My stay at the hotel was excellent, especially because of the amazing reception team. The staff at the reception were incredibly polite and professional, always ready to assist and follow up with our requests. One particular staff member, whose name I unfortunately can’t recall, was very courteous and helped arrange everything for us perfectly. Overall, I am very satisfied with the hotel’s services...

Aïssa welcomed us with amazing customer service. The breakfast was great and the employee was very helpful and welcoming. Rooms is small but nice, bed were comfortable but squeaking. Ac didn’t work every night. Bathroom had no storage, and shower tiles were not cleaned properly.

We stayed at the ground floor. The room had windows with shutters that can not be opened. So we couldn’t see daylight. The bed was comfortable and shower was nice. The photos doesn’t match with the room nor the reception area. The hotel is a little far away from the town. You surely can get better rooms for this price.

Excellent location just outside the ZTL. Very limited paid parking with a tight and steep entry…be sure you have a smaller car and a confident driver. Clean rooms and public spaces, a mini-fridge and air conditioning in each room. Three floors plus an attic room, and it’s stairs all the way. Rooms are not huge, and bathrooms are tight, as expected at this type of hotel, but the staff are friendly and...

Fabio at the front desk welcomed us with a smile and gave us lots of helpful information. He was so kind and friendly. He called a taxi for us too. He went above and beyond to help us and make us feel welcome.

Lovely little rustic old hotel with an amazing painted ceiling in our room. Owner and staff amazing producing a map with lots of information of local places to get breakfast (they do not provide breakfast but in your room is complimentary water, biscuits, coffee sadly no milk - bring the sachets with milk if you want a morning cuppa) the room was so comfy and peaceful great nights sleep. Location for...

Hotel Ferrucci saved us. We had made the mistake of booking our other hotel for one less day than we needed and had to last minute scramble. Ferrucci was literally the only hotel with vacancy in the city and we snagged the last room. For that, I will be forever grateful. In terms of review, this place is definitely a budget option with a no-frills motel vibe and it's further away from the core of...

Very good place to stay, the front desk guy is very enthusiastic, very good hotel!

Great location for Florence. Equally between both the train station and the Duomo. Staff is very nice. Rooms have very cold air conditioning. The beds are firm and not as comfortable as I would have liked. The breakfast was Italian style, small pastries with cheese and coffee. Overall a good place with a great location.

Great hotel, only a 6 minute walk from the train station and super close to the Duomo. Has wifi and breakfast and the staff is super friendly.

Everything excellent, from the welcome, the rooms are really beautiful and kept clean.. Really kind and available for every request. Situated, moreover, in a "strategic" 4 minutes to the duomo, in a maximum of 8 minutes to get to the ponte vecchio, the Uffizi gallery and palazzo pitti.

Great family hotel comfortable clean friendly staff. Superbly located 5-10 minutes walk to all attractions. The only disadvantage is lack of Elevator. But in a historic building, it is not possible

Excellent location. Walkable to the main sites and train station. Comfortable beds. We were three friends in a tripple room and were quite happy. Breakfast was good and the breakfast room had a terrific view. Very friendly and helpful front desk. Oh and the water pressure in the shower was simply amazing.

We had a great stay at Hotel Pendini for 3 nights and felt it was an unbeatable value for the price. The hotel has very traditional decor but considering the cleanliness throughout, it added to the charm instead of feeling “old”. The air conditioning made the room surprisingly cool and we did not have any issues with noise. The included breakfast was amazing and the service was great. Would absolutely...

My stay at Hotel Pendini was absolutely wonderful. From the warm and friendly welcome by Marco to the exceptional hospitality shown by the entire staff, every moment was delightful. The location is perfect—convenient and charming—and the breakfast exceeded my expectations with its quality and variety. This hotel truly is a gem! I highly recommend it to anyone visiting the area. Thank you for everything

Terrific hotel overall! Very conveniently located. The AC was absolutely freezing - which I loved. The breakfast was also superb. They have a mini-bar with purchasable drinks in the lobby. The hotel also feels very secure. My only gripe (minor) is the pillows were flat as a board. They could benefit from addressing that. Otherwise, I had a very pleasant stay at Hotel Pendini - and would stay again

The room is a bit small, the breakfast is good, a bit noisy

Upon check in, the area (not specifically just the hotel) smelled terribly, but even inside was a weird smell. We checked in which went smoothly and had no extra issues. The location of the hotel is excellent and very central!! After one night in the room, the smell did not decrease and seemed to only get worse. The AC was also not doing very good. We let the front desk know and ask if anything could...

Perfect location , comfortable room and the staff was very kind. I absolutely suggest it to everyone.

This is the perfect location in Florence - a few steps from Santa Maria Novella train Station.Small hotel that has been renovated. Clean and functional. The bed was comfortable. The staff was extremely helpful. We absolutely loved our accommodation! We will definitely choose to stay here again when we return. Choose this for your stay in Florence and you will not be disappointed!

Been there a couple of days back. Enjoyed my stay very much, there's a new management and they were still working some thing out but no noise at night nor other issues. Wifi was a bit slow but a guy was mounting signal repeaters (I think that's the name) across the whole hotel, better luck for who came next. The staff was very professional yet friendly, all my age-ish (30-35) so no old grumpy people...

Comfortable and functional lodging, quiet and relaxing place. Nice and careful staff. We will be back. For sure.

Good for what we paid. Comfortable beds, small bathroom but enough to keep us happy. Good location.

For a 3-star-hotel that was simply not enough. The room was ok, nothing special. But the walls are so thin you can nearly hear every room in the floor. Sadly the management made the decision to surround our room with a school class on expedition on our last night which didn't help making up for everything else. The international breakfast was still pretty italian heavy which is fine but there weren...

It was cold in our room, but the breakfast was great :)

In the heart of Florence. I needed a place because of a problem with another booking somewhere else in Florence. I found fantastic and helpful staff, the price was extremely cheap (I was given a triple room for 50 euros). It was sparkling clean and it includes a breakfast. Very recommended.

I was here with my family this week! Our stay was good! The location is perfect and you can reach everything just by walk! Room was big and clean, bathroom was a little small. Breakfast good! The staff is amazing! I wanna thank them all!

Cool hotel in an old building.

We had an extra bed in a triple room but we all slept well. The decoration is antique, the equipment has been refurbished, and the stay is very comfortable. Although we had to climb stairs to get to our room after taking the elevator, the staff was very kind and helped us carry our luggage to the room. The daily breakfast is delicious and rich. The square outside often appears in movie scenes and is...

Nothing special but good value for your money

This hotel is really great. I chose the annex building, which has a great environment and atmosphere. The breakfast was also very rich, the internet was stable, and the room was clean. It is very close to the core attractions. You can see the Cathedral of Santa Maria delle Grazie from the window, the Accademia Gallery is just around the corner, and the Uffizi and Pitti Palace are a 15-minute walk away

This is my second time in Florence. This hotel is right on the square, with a supermarket downstairs and only a few minutes' walk to Santa Maria del Fiore! The breakfast is good, the room and bathroom are big!

The hotel is located in Piazza della Annunciation. You can see the Cathedral of Santa Maria del Fiore from the window. The location is very good. It is a 16th-century house. It is suitable for family travel

The hotel's location, service and cost-effectiveness are very high. This is a hotel that gets full marks. The location is in the city center, safe, with restaurants and supermarkets nearby. The hotel service facilities are first-class, and the breakfast price is not high but the quality is very high. It feels very safe here even after 12 o'clock at night. In particular, there are several attractions...

Booked 2 nights here just for the location. Hard to beat! Room was good enough but no counter space in recently renovated bathroom. Breakfast was nothing to write home about. Very friendly staff. The whole leaving your key thing is weird and doesn’t make sense because they give you another key to get in the building after hours. Why not just let us keep both??

Staff was very friendly and helpful. Got us checked in early. The room was nice and the bed was wonderful. Easy walking distance to pretty much anywhere you want. The breakfast was above average. Would stay there again.

The location of this hotel is very convenient. The staffs are very kindly and helpful. Will recommend to my friends.

Very near to bell tower , around the hotel have shops for shopping .

Fantastic location right in the city center, everything is within walking distance. All the sights, museums and lots of cafes and restaurants right in the vicinity. The room was okay. We had to pay an extra of €30 for two nights for our baby's cot, which I think is outrageous. Not happy about that.

We stayed here a week ago with my mom , dad and family friend. The staff was so accommodating and very nice . Right in the middle of Florence great spot to see the sights and get great food. The staff pointed me in the right direction when I wanted to shop or get a quick bite to eat. We are all planning to back to Florence next year for vacation and I will definitely book her again. Thank you all so...

Brilliant! It is literally 500yds from the Duomo - turn left and that's it! The street is mainly pedestrianised, but lively with shoppers. It is a short walk to all the other major sites of interest and handy for both bus and rail stations. The airport is about 20 minutes taxi ride away, and it's a fixed fare of twenty euros + extra for each suitcase/ bag . There are lots of lovely places to eat close...

The hotel room pictures are deceiving, specially the bedroom. Great location though. Short walking distance from the Duomo. The rooftop bar has the best view of the Duomo/tower/Cathedral and the staff was incredible, but I think the rooftop bar is part of the upstairs hotel. Our bedroom walls were kinda dirty (saw some mosquito blood on the walls and on the bedsheet). Clean towels. Furniture is...

The location was outstanding - close to everything and majorly walkable. And being able to se the Duomo from our hotel room was exceptional! The breakfast was ample and so appreciated that it was included in the rate. The rooftop bar was a special place that we visited daily.

Our room was spacious enough and located in the heart of Florence, which we really liked. The staff were helpful, and we could reach almost everywhere on foot. However, breakfast could have been better. Considering the price we paid, we expected a higher-quality breakfast. Also, the bed was not comfortable.

I recently stayed at this hotel in the heart of Florence, and I couldn’t be more pleased with my experience. The location was perfect, allowing easy access to all the major attractions. The cleanliness and comfort of the room exceeded my expectations, and the staff was incredibly friendly and helpful. I highly recommend this hotel to anyone visiting Florence!

A great find in a terrific location in the centre of Florence. The staff were very helpful friendly and attentive and were multilingual. Room was compact but quite adequate and the bed was comfortable. Plenty of cafes, restaurants within a 100 metre radius. Great for a short stay. Only criticism is there was no fridge in the room. Tidy breakfast area on the first level. Would certainly visit again

Great location, right by the Duomo. Room was noisy and a bit run down, the shower holder was broken and reported but never fixed (I am not surprised however, I have seen exactly these comments within reviews for this Hotel). The room window had a view of the Duomo bell tower which was nice, but unfortunately the curtains were too small and offset from the wall to the point light flooded in very early...