Hotel Genzianella in Florence

This place is terrible. It's not worth the price . Firstly it's impossible to find if you are driving there. The only reason I managed to find the place is by getting local's help and there's no place to stop or park the car temporarily. I had to park illegally, and walk close to 1.2km to find the place . The internet is non existent in room 40 ( closest to reception) and you won't have a good time here . It's either you are attacked relentlessly by mosquito during the night or the construction outside during the day . The receptionist a young girl seems alright but the older lady looks like she is about to pull Karen anytime . I avoided her entirely ..

I travel the world I rate this place top 3 worst place I stayed . The other 2 , one is laos where the room is plague with bed bug ( the operator fully refunded and the operator really sincere in his apology ) and the other was Airbnb in SG , where they didn't clean the room after the previous user . Other than that this hotel tops the worse !!!

About the presentation: Two-star hotel with breakfast included that is nothing more than a bed and breakfast. Totally disproportionate quality-price ratio. Decent room but nauseating smell from the internal courtyard. Tiny elevator sometimes not working. The only positive thing is the location.

Do not get this hotel. Find something else
Horrible not clean no available pillows limited towels. Noise until 20:30 in our door. Employee building a closet right by our door from 15:00 to 20:30 shower head broken. Bathroom’s door broken. TV not working. No available water or drink. Smells horrible. It was not clean at all. Electric and plumbing exposed. Elevator not working. You need to go up 3 floors by stairs with luggage. When elevator working only one person or two to use. Very dirt building. Reception was not nice or helpful. But a lot of sorry all the time but not effective. Others Guest complaints about not haven’t water for shower. Terrible place I will recommend to be out of there. Oh overthere was a construction around the area (not hotel fault but nevertheless nothing is done to minimize a bit of situation or advise you of anything, well if can call it a hotel very badly managed by amateurs, if expressed your disappointment the receptionist will yelling at you and expressing intimidating words toward you, also there no way to take our luggage near to hotel after you find a parking yourselves and dragging your luggage about 200-300 meters away because parking around is not permit only to local residents. And the construction make unbearable and dangerous to yourselves. Immediately find another hotel is my recommendation

Due to personal reasons, I made a reservation but was unable to cancel it, so I cannot write a proper review. I will just leave it as average.