Resort Sant'Angelo & SPA

Firstly this resort is 20 mins drive up the mountain from the nearest town. With no footpath and no transport, so if you don't have a car or moped you have to dice with death to make it to the bus stop down the mountain road. There are no restaurants or taxis locally and the staff do NOT speak English.
The food in the 'restaurant' is over priced and frozen.
There are no treatments to call this a spa hotel.
The room was lovely, with a beautiful view, this is the ONLY reason I rated it 1 stars.
We asked for a taxi down to the nearest village of Pimonte where we had been recommended a local pizzeria. The receptionist said no taxis and then magically managed to find one, probably her mum and dad, as a citroen minivan turned up with a man and lady in front seats, they drove us the mile down the mountain to the pizzeria and charged us €30, yes 30 to take us down the road about 2 minutes from the hotel!! Disgusting!
We could not get back from the pizzeria as again no taxis, so we had to beg our airport taxi to pick us up, €20 euros! - you can't walk up/down the mountain road, its very dangerous especially at night.
If you are of an ethnic background other than white, I would suggest you bring your thick skin as the staff will ignore you, laugh at you and talk about you in Italian and pretend they don't understand (we know they do as they were happily conversing, or attempting to, in English , with a Danish family). They did not serve us at breakfast, just pointed to a table, where as they served the other guests and spoke courteously to them.
It is NOT a resort, maybe a 3 star hotel at most.
To top it all off there was a power cut one of the 3 days we were there and as we entered the hotel after a day visiting Pompeii, no one mentioned the power outage or apologised. We had no idea how long it would be without power, no offer of candles and there was no mention of it when we checked out the next day. It lasted approx 4 hrs after we returned, no idea how long it had been going on before.
All in all, our vist to this region of Italy put us off ever visiting Italy again and this hotel played a huge part in that decision.

On the app booking the photos are mixed of 2 hotels.
I booked the resort sant'angelo spa and we got to stay in villa Dona Carmella that has nothing of a resort ,I would say a 3 star hotel, probably many years ago could of been a 4*.
We ear everything that's happening in the next bedroom ,and when I say everything it's everything.And the noise goes until 1:00am time I'm writing this review.
Pool we have to go across the road to the other hotel ,the room has no coffee or tea ( stayed in B&B 3* and they had ).TV is a small one ,from your bed to see TV you better have good eyesight.
Bed and pillows hard ,stone hard ,if you like that you lucky
Location it's right on the top of the mountain and has no transport,if you don't have your own car you can't go anywhere.
There is only 1 restaurant nearby if you don't want to eat at the hotel.
Can't say I liked anything in this hotel