Grand Hotel de la Ville

This may be the best hotel I've ever been to! Everything from the staff to the room to food to the amenities was incredible. The views were awesome. I remembered Michel who works at the front and another Michel at the pool and literally everyone in staff made it so comfortable for me, my baby (who they all adored) and my husband(he is not a city person so Sorrento was heaven for him!) We really did not want to leave at all. The breakfast is one of the best breakfasts I've had. Michel gave such great service at the bar with the freshest best orange juice and went out of his way to find sweeter wines for us (He may have climbed many steps to get it for us!) I will definitely come here again!

Great location in the heart of Sorrento. Close enough to restaurants and shopping but located in a quiet area so that you can relax if desired. The rooms are lovely and very clean. The staff at this hotel is amazing and goes about and beyond to make guests feel valued. Our favorite was Anna at the lobby bar. She was super friendly, made amazing drinks and always made sure we were tended to. We had a great time chatting with her in both English and Italian and appreciated her going out of her way to accommodate out 7 year old as well.

Upon arrival the hotel is located in a great position slightly away from the hustle of Sorrento.
The garden area was so tranquil for breakfast & lunch, our dinner experience in the main dining room was exceptional especially the service. Mario Samuel & the team were always accommodating with all your food needs.
The roof top bar is unbelievably the best spot to be when visiting the hotel especially at night.
The pool facilities are private and quiet, the rooms are spacious & super comfortable.
Overall the best experience for our Amalfi holiday.

Review
Stayed here for a long weekend in June celebrating a special anniversary with my wife. We booked based on reviews, location and the roof pool.

The decor is lovely, traditional but modern. All very clean, staff well trained.

Room was lovely, comfy bed and nicely decorated. I had a few issues with it.
First one was the location, I had requested a nice room as it was a special occasion, no guarantee fair enough but we had neither a pool view nor a garden view. We were in a part of the hotel where the only room on each floor faced out onto a fairly grim side street.
Second issue was we had a lot of ants in our room the first morning. We had a cheeseboard and bubbles delivered to the room, granted it should have been collected that night but I didn't expect to wake up to hundreds of ants. The cleaner sorted it after a call.
Last issue was a minor one but frustrating. There is no fan in the bathroom so post shower, the mirror is unusable for long periods and the only other mirror is a glass front on the mini fridge which is where my wife was doing her makeup awkwardly etc. It lacks a floor length mirror just outside the bathroom on the hallway into the bedroom.

The pool on the roof was a big plus. It's got great views, the pool is nice (albeit cold) and the bar is great plus you just sign and it's added to your bill so it's very handy.

We got great views up there for sunset too with a drink.

The breakfast is lovely; lots of choice and nice room. We didn't eat in the hotel besides. Hotel is well populated by overseas guests, a lot of older couples or those with older kids which is fine.

Staff on front desk very professional but not that warming or friendly.

Would I recommend it, yes for sure. I wouldn't stay in the same room though.

My husband and I stayed here for our honeymoon and absolutely loved it! This hotel made us fall in love with Sorrento. They upgraded us to a room overlooking the sea with a balcony. We spent every night on our balcony enjoying the views. The included breakfast was also great. The staff was so friendly and really went out of their way to make our experience unforgettable. Also a great, quiet location near city center. We will definitely be back!

Spent four lovely nights at Grand Hotel De La Ville in Sorrento and it was nice and charming. Staff were incredibly friendly and hospitable, the hotel was sparkling clean. The location could not be more convenient to the city center, port, train station, and bus stub. The breakfast is magnificent and the view from the upstairs pool is unbelievable

We only stayed 1 night but it was great. Bed was comfortable, roof bar has a great view and breakfast was pretty good. Staff was very helpful and friendly. Will book again!

Just left this hotel after a 7 day stay and this hotel was nothing short of amazing. Room and hotel was super clean and beautiful. The staff was so friendly and attentive to you. The rooftop view was amazing. It exceeded my expectations. I will definitely book with this hotel again my next stay in Sorrento.

We had a marvellous stay last two weeks. Very friendly en efficient Staff
The Food was delicious
In the neighborhoud many things to see and do : Pompeï, Ravello, Positano, Capri …
Sorrento also is a very nice city
We’ll be back