Marina Hotel Corinthia Beach Resort Malta

Forced to quarantine in this hotel for two weeks and absolutely shocked this place is a 5 star, suppose that's thanks to a legacy of times past and the facilities which I can't even use.
1. Room was dated and dirty upon arrival and I have had to clean the floor myself. (My feet were covered in a layer of dirt and hair after a few minutes of walking around the room)
2. Sheets were dirty upon arrival, with sticky marks and stains.
3. Monotonous breakfast of deli meats, bite size croissants and browning (gone off) salad.
4. Poor service and almost impossible to reach front desk via phone (usually have to call repeatedly for a good 20 minutes). To top it off, half the time it is just an answering machine that tells you to press 5 for a call back that will be a lot later if comes at all.
5. Being quarantined I have had to use Wolt for most my meals, funny how the driver delivers it to the hotel quicker than the hotel staff deliver it to our room. Many orders have arrived cold.
6. After complaining about point 5 they first tried to tell us to order at different times to everyone else... seriously? 😅 After some negotiation I agreed to accept £20 per head (for myself and my partner) to spend in the hotel restaurants to stop me posting a negative review but was later told when I tried to order that we could only order from the frankly shocking Henry J Beans: in my eyes reneging on the deal struck to stop me leaving this review... so here it is...