Heritage Collection on Arab - A Digital Hotel in Singapore

What a wonderful stay at Heritage Collection on Arab!
The experience was very positive from start to finish. The room was cozy, clean, and very welcoming. The bed was extremely comfortable, and both the air conditioning and hot water worked perfectly at all times.
The location is also a great plus: just a 5-minute walk from the nearest metro station and in a very strategic area to reach all parts of the city, including Marina Bay. It’s also extremely convenient to get around by taxi or Grab, making every destination easy and quick to reach.
The service was amazing: the staff was always available 24/7 and incredibly helpful. I would especially like to thank Mae, Divina, and Dolly, as well as the digital concierge, for their constant support and kindness throughout my stay.
Don't be scared by the mobile key system: it works perfectly! In case of any issue, the concierge replies 24/7 and within less than five minutes you can regain access to your room, very efficient and reassuring.
The only small note to keep in mind is the S$200 security deposit required at check-in. If you’re using a debit card instead of a credit card, the amount will be temporarily blocked on your card until the end of your stay.
Overall, I highly recommend this property: everything was smooth, comfortable, and well managed.
I would definitely stay here again!

A strange review, which I will update later. We booked a stay there just yesterday, for January. But... we booked for 2027, instead of 2026.

Dohh! Idiots, yes, I know.

Changing dates was stated on Booking.com as being "at the discretion of the hotel". We sent them a message, and within 18 hours all was fixed. Same days in the right year!

I'll update this review after we stay there. In the meantime, thank you!

This place was a perfect location for food, shopping, bus access, and ease of access. If you are looking for an area to explore on foot, eat a variety of foods (Singaporean, Malay, Indian, Turkish, Vietnamese, Korean, International, etc), access to cultural landmarks, fun bars, and all kinds of shopping (touristy, local) then this is the spot!

The room we stayed in was the apartment with a balcony which had secure access through a phone app, a comfy bed, quick hot water, and even free self-laundry access. The balcony was great too and was a lovely spot to sit and listen to the prayer calls coming from the Sultan Mosque just next door. Everything was clean and well main maintained. Its definitely a smaller space but we dont travel to stay in our hotel! It was perfect for sleeping comfortably and air conditioning was nice and cold to cool off after some hot walks around the neighborhood.

The staff were amazing with people on site for daily assistance but also a lot of assistance through WhatsApp. They were able to answer all kinds of questions and availabile to help anytime.

We hope to come back someday and would love to stay here again. Highly recommend for independent travelers who are looking for more comforts than maybe a hostel but want to be embedded in a community rather than a removed hotel.

Take note, this unit requires walking up stairs to get to the bed.

Loved this place. Its easily accessible to MRTs and bus stops. Lots of places to eat nearby. Little india is walkable from here.

Service was amazing. My key didn't work and they arranged it immediately.

Extremely comfortable mattress where you can curl after a long walk. The only improvement point is that the rooms are pretty small. There's no walking space.

Thank you Ms. Gracie, Ms. Divina and Ms. Mae! You did not made me feel alone — keeping me comfortable and safe during my stay.

As a first time solo traveler, these people are very approachable and easy to talk to. Thank you Heritage Collection for choosing good people and providing good service!

Location is in Arab street! Very good, many things to eat to see,etc not super clean but still ok coz in the floor still had dust and hair. Toilet is clean. Staff were nice. Bed is very comfortable. If I back to SG I will stay in this hotel again for sure or try other location of heritage collection, Recommend!!

This hotel is very recommendable. at first you will think that it’s very hard to check in especially if you are not a techie person. suprisingly that they have a ambassdress inside name divina. she is very very polite, entertaining and helpful.
and they also a very responsive csr name gracie and mae 24/7 when you need something.
im very much interested to stay long but unfortunately it was fully booked. my 2 night stay was a perfect for me 😘

This hotel is definitely the best thing that’s ever happened during this trip! This is my very first time travelling abroad by myself and i was lowkey nervous! However everything just went so smoothly. I prefer small and compact room which kinda makes me feel secured and safer and this room just hits perfect for me. The room is well-equipped with microwave and fridge and free laundry + drying service is also very convenient. I want to give a shoutout to Mae, Shannen, Ryan and Divina for all the hard work and great help especially when I forgot my phone and was not able to unlock my room at late night. I would definitely recommend this hotel if you’ve ever got the chance to travel alone in SG and also prefer smaller rooms like me!

Had a lovely stay at heritage collection on arab. The location is very strategic and although the room is small, the amenities are complete. Divina & Anj were really responsive and great at giving us instructions :)