Diamond Cliff Resort & Spa - SHA Extra Plus

I choose to stay here for one night before going back to Malaysia. This hotel is incredible, i stay at super deluxe room with sea view & the view is very fantastic especially during sunset. Their staff was very helpful to send my luggage to the room & explain every important details during my stay. Here got 2 swimming pool. the larger one need to go by shuttle van because my room located at second floor. The breakfast menu here also amazing.

The structure is beautiful and very big. You have two pools and we had a deluxe suite with Jacuzzi and sea view which was stunning. The breakfast is good but unfortunately they do not have soy milk and even if I requested they did not provide me soy milk which I guess is a normal and common request for who cannot drink cow milk. That was a little disappointing. What was nice it has been the service from the lobby to the room and back , always available and on time is very important especially because the building is huge and can take few minutes walking to arrive from a point to another . You can easily reach beaches from the hotel in few minutes walking and within a 20 minutes walking you are in Bangla Road where the clue of Patong is . So we were satisfied with location. They charged us 200 bath for a laundry bag that we used , that was ok but we didn’t know it and I guess it’s not a kind of treatment that you reserve for who stay a week in your hotel and spend a lot of money in it. At the arrival they provide you a complimentary kilo of fruit you can choose from their shop. I think that’s a special gift that a 5 star should provide .. by the way recommended

We stayed in this resort for 2 weeks from the beginning of November with my partner . This was our first time in Phuket , but defo not the last as well as in this hotel we will definitely book this hotel again when back to Thailand.

We only had positive experiences .

The resort is gorgeous.

The location and the view is fabulous. City / Bangla road 20 min walk approx but there is alwals Bolt and Tuktuk to use .

The beach is beautiful as well as the view . We have booked a room with sea,view and balcony which was amazing the room was nice and huge and the bed was huge and so comfortable. The bathroom was really spacious too ( tiny issue maybe others also noticed when showering that the water can turn really hot out of a sudden for a few seconds) . In our opinion the rooms were kept clean on a daily basis with the option of getting the bed sheet changed every day .

The staff was smily and friendly and helpful EVERYONE!!

Worthy mention the guys that works outside the hotel who looked after our safety when crossing the road :) , they are so lovely too .

The 1kg fruit we received was fresh and delicious ( you visit the shop where you,choose your desired fruits you wish to take in the wee basket which is in the room )

The swimming pools was nice and clean too we used the bigger one with the bar only as we preferred this had so much fun.

The hotel prices can be "expensive " compared to outside prices but not too bad at all . Room service was also excellent.

The breakfast was good , there was plenty of choices .

The whole resort looked like a dream , it was beautiful in our opinion.

When you check out ( asked if there is option for late check out as our flight was late at night, unfortunately was not an option due to being fully booked) there is a lovely lounge behind or above the bar at the swimming pool next to the restaurant which is free to use with shower available.

So overall , definitely recommend for anyone to visit this lovely resort ( and yeah almost forgot there will be stairs and a bit of climbing we did not very much enjoy ) but the will compensate:)

Thank you for the staff cannot wait to be back .

This place has a lot of potential. It is in a great location. The hotel does a very good staff training program. The bar needs considerable work. Needs seating and friendlier staffing. The restaurant is lovely and the wait staff are fantastic... the spa is always booked out, and would benefit from sms reminder system. Overall Diamond cliff is worth a stay. Just bring your hiking shoes.

Spent 7 nights n 8 days here with my husband and loved every minute... Delightful, helpful and professional staff, everywhere from the restaurant wait staff to the security team ... always ready with a smile. Thanks to all for exceptional service and lovely food n drinks. The best breakfast buffet I've ever seen. Relaxing by the pool after a gentle massage was a daily pleasure. Great to see the hands on management team daily, ensuring the exceptional standards were maintained.

This serves to commend on the excellent service rendered by your friendly hotel’s staff during our vacation. There is heavy rain on our check out day; very helpful and efficient front staff willing to help and well-organize.

My room was large and it made movement within the room very convenient. The bed was large and very comfortable. The room was well equip with water boiler and safe deposit box. The view was excellent. My stay was very enjoyable. Our only regret was that we could not stay longer. Had to return for work!

Beautiful location and staff at Diamond Cliff. After a long flight, the welcome drink lifted our spirits right away. Our Jacuzzi room overlooked the ocean, was spacious and incredibly comfortable bed. Delicious buffet breakfast - stand out dishes being the Thai curries, morning glory and tropical fruits. Compliments to Firas and Kaewalee for a lovely experience - we can’t wait to return one day!

An excellent hotel. Have stayed numerous times. Quiet end of resort, close to beach. Friendly staff, good service and amenities. A good choice of restaurants with excellent food. Spacious room. Would recommend

We stayed for 1 week and it is the best hotel I have stayed at!
Beds comfy, air conditioning works great, large size rooms, service is great can’t fault anything.
There is a lot of stairs but they have a shuttle car that can take you up and down if need.
Great location not far from everything. Definitely will be back

Fantastic staff who were happy to help and always with a smile! The resort was constantly being cleaned and maintained. The spa was mind blowing and the restaurants offered a great 2 course lunch and dinner menus which were Thai, international and Japanese. The Japanese was outstanding!

They went the extra mile and decorated our room for our wedding anniversary and presented us with a celebratory cake.