Holiday Inn Express Phuket Patong Beach Central, an IHG Hotel

We got a family room for 2 nights. The staff were very friendly and the service was good. The morning buffet was okay, not as good as we expected. But the rice noodles are very good. The water quality was bad, the water for washing face is not clean. Looks like sandy-colored. The drinking water provided is not drinkable. I got an upsetting stomach after drinking the water. The bed sheet for the double bed was clean until I found an old blood stain on the sheet.
Great location though. Close to restaurants and everywhere. And the swimming pools are the best! Kids loved them!
Generally ok.

I recently stayed at the Holiday Inn and had a great experience. The staff was friendly and accommodating, the room was clean and comfortable, and the amenities were top-notch. The location was convenient, with easy access to local attractions. I especially appreciated the complimentary breakfast each morning—it was a nice start to the day. I would definitely recommend this hotel to anyone visiting the area and will be staying here again in the future.

The hotel is amazing! The rooms are clean and comfy, and the staff is super friendly. The manager named Jojo is so accommodating. He’s making sure you have a very good experience staying in the hotel. The location is also great, close to all the fun spots. We had a fantastic time with my friends and will definitely come back!

We had an outstanding 10-night stay at the Holiday Inn resort. The accommodations were excellent - the beds were extremely comfortable, and the rooms were nice with roomy, updated showers.

The dining was top-notch. With four on-site restaurants, all providing 5-star quality cuisine, we had a wonderful variety of options. The breakfast buffet in particular was a standout, with an outstanding selection that we enjoyed daily.

The resort amenities were fabulous as well. The pool area was beautiful, with a large pool and swim-up bar that provided a great space to relax.

What really made our stay phenomenal, however, was the exceptional service from the staff. Every employee we encountered was so friendly, helpful and accommodating. Any request was met with a warm smile and first-class service.

The location was also ideal, within easy walking distance of the beach, stores like pharmacies and 7-Eleven, local restaurants, and plenty of shopping. You could find everything you needed just steps from the resort.

Overall, we had a truly memorable vacation at this Holiday Inn resort. Between the comfortable rooms, delicious dining, great amenities and amenities, top-notch service, and prime location, it provided the total package for a relaxing yet convenient beach getaway. We would highly recommend it to anyone looking for a sunny vacation spot.

It was clean and decent. Location was superb. Where do I think they dropped the ball? Well, 1) the large open air lobby has no fans (other than for staff), so waiting there in the heat and humidity was tough. 2) for some inexplicable reason, the pool only opened at 8am and closed by 7pm when there was still daylight out. 3) the doors/windows are not sound insulated so you hear everything from vehicles backing up in the lot next to the hotel, bags being wheeled and people talking in the corridors outside the room. 4) the curtains in the room don't reach all the way down to the floor so you have light that comes in once day breaks. 5) the toilet flush and bathroom made all kinds of noises when used, alerting everyone in the room. Such a prime property, just needs a little thought put into the operations. Staff were all very friendly and helpful.

The rooms are great. Dinners are wonderful. I recommend to all.

Had a great time at this Holiday Inn Resort relaxing and a blast at Patong beach. Service provided by the staff was excellent throughout the stay.
It is about an hour car/ minibus ride to and from Phuket airport and it takes couple of minutes to reach nearby attractions.
Walking distance to restaurants and beach so this hotel location is awesome.
Hotel is kid friendly and kids enjoyed their time at the kids pool, though it is quite small. Kids club is also quite small - will be very packed if there are 10 kids and their accompanying adults.
Hotel is slightly old but well maintained and clean. Breakfast at the hotel was fantastic and the restaurants served tasty food as well.