Tropica Bungalow Beach Hotel - SHA Extra Plus

THE RESTAURANT

If I could give zero stars, I would. This was, without a doubt, the worst dining experience I’ve ever had. I came in expecting a decent meal, ordered a T-bone steak—a cut that should be rich, juicy, and satisfying. Instead, I was served a thin, rubbery, fat-laden piece of meat that was almost impossible to cut through, let alone enjoy. It’s baffling how a restaurant can serve a “T-bone” this bad and still keep a straight face.

I was genuinely shocked by the quality. The portion that actually was edible was so minimal it felt like a joke. I've attached photos to show how laughably little meat there was—if you can even call it meat. Whoever is in the kitchen needs a serious lesson in cooking and quality control. The T-bone should be a cut that speaks for itself, but what I got was a poor excuse for a steak and a complete waste of money.

To anyone considering dining here: choose carefully—or better yet, just don't. I left feeling frustrated, cheated, and still hungry. How this place has any positive reviews at all is beyond me.

It’s a very old compound that has not seen any upgrades in ages .. staff was not professional nor friendly.. we had to drag our luggage all the way to the rooms..

Staying next to Bangla Road, be ready for all night long loud music (till 4am).

The room service came to our room at 9:30am telling us it’s check out time, just because some of our group members checked out early.

If you are looking for a nice and quiet place to relax and enjoy your vacation , then this is not the place you should consider.

I and my friends had the most terrible experience at the restaurant which included insults, misbehaviour and so much intolerant things.
First we were served one of the wrong item. While checking the bills I found out the flaw and informed the waiter. After some discussion she insisted for 75% of the payment of that item but then she called the manager and he was very rude , arrogant. With pride he said I am the manager and you have to pay whatever I ask you to pay. He even threaten to call police as if we were came there to rob or something like that! thats horrible.
First of all this is not the way how you treat any of the customer especially the tourist.
Secondly its not fair to charge the wrong order.
I do not recommend this restaurant at all.

I am writing to express my dissatisfaction with my recent dining experience at this restaurant. As a visitor from Dubai, I had high expectations for both the food and service, but unfortunately, my experience was far from what I anticipated.

First and foremost, the quality of the food was subpar. It was not only unappetizing, but we were also charged for items we did not order. When we raised the issue with the supervisor, we were forced to argue for a resolution, which was both frustrating and unnecessary.

In addition to this, the overall service was exceptionally poor.

We ordered two coconuts and a coke. However, when the two coconuts arrived, we noticed that they were not good. So we informed the waiter who categorically refused to change them for us, he even allowed himself to taste our coconuts and then told us that they were very good and that we did not know the taste of coconuts (while making fun of us). So we asked to change drinks, he refused while remaining very unpleasant. Finally, he allowed himself to make comments about our nationalities, to sing and make comments when he passed by us. Absolutely avoid! I strongly advise against it.

terrible restaurant. Unpleasant and mean waiter.
order 2 coconuts, the taste is not good, we ask to change them. The waiter makes fun of us and our nationalities, saying it's not possible.
laughs in our faces, explaining that he knows the taste of coconuts better than us.. Tells us to pay for them. Without a commercial gesture.
we pay by explaining that we are honest, but that their conduct is not worthy of restaurant staff. RUN !!.

The location and accessibility was excellent. While the atmosphereand staff was pleasant with a good disposition, two staff members were rude and lacked professionalism and customer care. This experience was not very appealing. The management should address this behavior asap to avoid repetition. The Manager should understand the importance of apology, Which has never happened. He still believes his position makes him superior of his customers.
If you choose to use this Hotel don't expect any hospitality from the manager.

If not for a bar KIND OF overlooking the beach (which is pretty filthy) this place would not survive. I am here at a prime hour and the staff can’t muster a smile or serve with any sense of urgency despite there only being about 20-30 people (big open space). I literally fell asleep waiting for a beer. Such a shame, especially considering it is one of the few places open. You can do MUCH, MUCH better.

(I suppose it’s partly entertaining to watch the empty-minded minimally attractive working girls working the sunburned wrinkle-skinned 60+ year olds. If that’s your thing, more power to u?)