Wyndham Sea Pearl Resort, Phuket

Rooms and prices










Description
Comfortable and modern hotel for a family or romantic getaway. Located on the hills, at a short distance from the tourist area and the beach.
Built: 2010
Location: in the northeast part of Patong beach, 2.8 km from nightlife centre Bangla road and a major shopping centre Jungceylon (10-12 min. drive), 40 km from Phuket international airport.
Consists of 2-storey buildings.
The hotel has 181 rooms.
Beach: public sandy beach is 2500 m from the hotel (3 coastline). Umbrellas, sun beds: free. Shuttle-bus to the beach, beach towels – free of charge.
On the hotel territory: 3 restaurants, bar, pools 8, 4 conference halls (to 200 persons), helipad, wifi (complimentary), business services, Laundry, currency exchange, Shuttle bus to Patong center/shopping center Jungceylon
Attractions: Spa, massage, sauna, gym
For children: pool, mini club, baby cot, baby sitter (extra charge)
The distance to the nearest airport is 40 km.
Policies and conditions
- Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 11 years old stay for free when using an existing bed.
People 4 years old and over stay for THB 1,000 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. - Pets are not allowed.
- WiFi is available in all areas and is free of charge.
- Free private parking is possible on site (reservation is not needed).
- Payment options: American Express, Visa, Euro/Mastercard, No prepayment
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- ATM
- Shopping on site
- Air conditioning
- Currency exchange
- Smoke-free property
- Newspapers
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- Reception desk
- Bridal suite
- Non-smoking rooms
- Room service
- Family room
- Cable TV
- TV
- Minibar
- Shower/Bathtub
- Slippers
- Toiletries
- Accessibility features
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Bottled water
- Free Wi-Fi
- Airport transportation
- Area shuttle
- Car rental
- Transfer services
- English
- Multi-language staff
- Chinese
- Tour assistance
- Nightclub
- Sun Deck
- Ping-Pong
- Parking
- Swimming pool
- Outdoor pool
- Pool facilities
- Business center
- Fax machine
- Meeting and presentation facilities
- Conference Hall
- Darts
- Fitness facilities
- Gym
- Massage
- Sauna
- Spa
- Babysitting and childcare
- Children swimming pool
- Family/Kid Friendly
- Pets Not Allowed
- Extra decontamination measures
- Contactless check-in and/or check-out
- Additional measures against COVID-19
Hotel virtual tour
Video: PHUKET HOTEL ROOM TOUR: Wyndham Sea Pearl Resort (Patong, Phuket, Thailand)
Map
Reviews
I have never been more dissatisfied by a hotel that calls itself a resort. They have a poorly located massive property with no staff on board, they tell you to wait 2 hours for one plate to be delivered into your room which never arrives, the rooms are not as clean as they should be and the Jacuzzi in our room was filled with smelly water which didn't get fixed at all and their technicians say that that's normal and wouldn't change the room.
The staff is rude on calls and asks for money for every little thing, they won't give you a drop of water without demanding extra baht and need a non refundable payment for an extra keycard.
They will not refund the money or fix the services, and there is a broken hairdryer and no soap in the washrooms for which they have no resolution.
I have seen hotels that are 2-star with better service than this so called resort, i would pay people to not stay here, i'd rather take a towel and sleep on the beach than stay at this joke of a hotel, i need google to add an option that says 0 or negative stars just for this hotel
The staff is uncooperative, and they charge for everything. Nothing is included in the price they charge for the stay—not even drinking water. Our experience at the hotel was far from satisfactory and extremely disappointing.
Upon arrival, we found the property to be old, dingy, and infested with mosquitoes. The condition of the hotel was far below the standard portrayed on your platform. It was clear that staying there would be both uncomfortable and unsanitary.
As customers, we relied on your platform’s representation of quality, but this experience fell drastically short of our expectations. Given the clear misrepresentation and inconvenience caused, we request an immediate and full refund for this booking. Please address this matter promptly and inform us of how you intend to resolve it.
Mirror was not cleaned. Ants in my sink and bedroom. No hand towel given. When asked for it. They told me they have proof of keeping it which when I asked for they could not furnish but were ready to fight with me for. More over, my breakfast had hair lying in it. A 2 star hotel gives a much better experience. I stayed there with my family and was highly disappointed. You literally have to beg the staff to give you basic things in your room. Waiting for 2 hours for a shower after returning from beach from the entire day was really frustrating specially with no internet working in the room and no action taken by hotel even after several complaints.
Think thrice before your stay at this resort. 🫡
I booked 2 pool access suite rooms for 4 days. Worst decision ever.
You can get much more good properties in 10k.
Only first day pool jacuzzi worked and next 3 days it didnt work. Even after complaining multiple times they cudnt fix it.
Next worst part is the tub in room is very dirty and filled with dead cockroaches around it.
Even the water is worst.
Dont ever go in that dirty water.
Water is pale yellow.
Worst reception staff.
They have zero manners.
They treat you like you are their servants.
They speak rude with you, argue and even threat you that they will call police.
Dont waste your money in this property.
The check in and room transfer to the blocks is done by the taxi ,even though you can cross the connected room blocks of rooms in bungalows .
The staff were really lovely and quick to meet our every need promptly.
We had a room with a Jacuzzi on the balcony and spent so much time in the spa.
Room service was great and reasonably priced.
They gave towels for the day of our trips , if asked.
The lobby is beautiful with fishes around the main entry.
Overall a good stay!
Amenities: Despite being a high-end resort, the complimentary coffee amenities were basic.
Service: The reception staff was unprofessional and struggled with English communication. We were staying in a suite with two doors but were refused a second key or access to the other door, we had to argue for a while until we managed to get the keys.
Infrastructure: The hotel's system was clunky, and the wifi was slow, disconnecting us every day. The key cards also presented issues during our stay.
Pool and Cleaning: The pool was dirty, and the cleaning system only operated for a few hours during the daytime. This was unacceptable for a resort of this caliber.
Towels and Minibar: There were no hand or face towels provided, only a couple of body towels. Additionally, the minibar in the suite was empty, which was surprising and disappointing for the best suite option in the hotel.
Maintenance: Furthermore, the shower handle in our room kept falling, indicating a lack of maintenance and attention to detail.
I'm sure this resort saw better days in the period of previous owners, but at this moment I do not recommend staying here with this poor level of management.
Frequently asked questions about Wyndham Sea Pearl Resort, Phuket
How much does it cost to stay at Wyndham Sea Pearl Resort, Phuket?
The cost of living in Wyndham Sea Pearl Resort, Phuket depends on the date, rate, number of guests etc. Enter your dates to see prices.
What are the check-in and check-out times at Wyndham Sea Pearl Resort, Phuket?
Check-in at Wyndham Sea Pearl Resort, Phuket is possible from 14:00, check-out is until 12:00.