Wyndham Sea Pearl Resort, Phuket
Rooms and prices
Description
Comfortable and modern hotel for a family or romantic getaway. Located on the hills, at a short distance from the tourist area and the beach.
Built: 2010
Location: in the northeast part of Patong beach, 2.8 km from nightlife centre Bangla road and a major shopping centre Jungceylon (10-12 min. drive), 40 km from Phuket international airport.
Consists of 2-storey buildings.
The hotel has 181 rooms.
Beach: public sandy beach is 2500 m from the hotel (3 coastline). Umbrellas, sun beds: free. Shuttle-bus to the beach, beach towels – free of charge.
On the hotel territory: 3 restaurants, bar, pools 8, 4 conference halls (to 200 persons), helipad, wifi (complimentary), business services, Laundry, currency exchange, Shuttle bus to Patong center/shopping center Jungceylon
Attractions: Spa, massage, sauna, gym
For children: pool, mini club, baby cot, baby sitter (extra charge)
The distance to the nearest airport is 40 km.
Policies and conditions
- Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 11 years old stay for free when using an existing bed.
People 4 years old and over stay for THB 1,000 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. - Pets are not allowed.
- WiFi is available in all areas and is free of charge.
- Free private parking is possible on site (reservation is not needed).
- Payment options: American Express, Visa, Euro/Mastercard, No prepayment
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- ATM
- Shopping on site
- Air conditioning
- Currency exchange
- Smoke-free property
- Newspapers
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- Reception desk
- Bridal suite
- Non-smoking rooms
- Room service
- Family room
- Cable TV
- TV
- Minibar
- Shower/Bathtub
- Slippers
- Toiletries
- Accessibility features
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Breakfast/lunch to go
- Bottled water
- Free Wi-Fi
- Airport transportation
- Area shuttle
- Car rental
- Transfer services
- English
- Multi-language staff
- Chinese
- Tour assistance
- Nightclub
- Sun Deck
- Ping-Pong
- Parking
- Swimming pool
- Outdoor pool
- Pool facilities
- Business center
- Fax machine
- Meeting and presentation facilities
- Conference Hall
- Darts
- Fitness facilities
- Gym
- Massage
- Sauna
- Spa
- Babysitting and childcare
- Children swimming pool
- Family/Kid Friendly
- Pets Not Allowed
- Temperature control for staff
- Personal protection equipment for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Contactless check-in and/or check-out
- Individually packaged food
- Additional measures against COVID-19
Hotel virtual tour
Video: PHUKET HOTEL ROOM TOUR: Wyndham Sea Pearl Resort (Patong, Phuket, Thailand)
Map
Reviews
I booked 2 pool access suite rooms for 4 days. Worst decision ever.
You can get much more good properties in 10k.
Only first day pool jacuzzi worked and next 3 days it didnt work. Even after complaining multiple times they cudnt fix it.
Next worst part is the tub in room is very dirty and filled with dead cockroaches around it.
Even the water is worst.
Dont ever go in that dirty water.
Water is pale yellow.
Worst reception staff.
They have zero manners.
They treat you like you are their servants.
They speak rude with you, argue and even threat you that they will call police.
Dont waste your money in this property.
The check in and room transfer to the blocks is done by the taxi ,even though you can cross the connected room blocks of rooms in bungalows .
The staff were really lovely and quick to meet our every need promptly.
We had a room with a Jacuzzi on the balcony and spent so much time in the spa.
Room service was great and reasonably priced.
They gave towels for the day of our trips , if asked.
The lobby is beautiful with fishes around the main entry.
Overall a good stay!
Amenities: Despite being a high-end resort, the complimentary coffee amenities were basic.
Service: The reception staff was unprofessional and struggled with English communication. We were staying in a suite with two doors but were refused a second key or access to the other door, we had to argue for a while until we managed to get the keys.
Infrastructure: The hotel's system was clunky, and the wifi was slow, disconnecting us every day. The key cards also presented issues during our stay.
Pool and Cleaning: The pool was dirty, and the cleaning system only operated for a few hours during the daytime. This was unacceptable for a resort of this caliber.
Towels and Minibar: There were no hand or face towels provided, only a couple of body towels. Additionally, the minibar in the suite was empty, which was surprising and disappointing for the best suite option in the hotel.
Maintenance: Furthermore, the shower handle in our room kept falling, indicating a lack of maintenance and attention to detail.
I'm sure this resort saw better days in the period of previous owners, but at this moment I do not recommend staying here with this poor level of management.
The staff were really lovey and quick to meet our every need, even brought us a toy elephant gift for our one year old.
We had a room with a spa on the balcony and spent so much time in the spa.
Room service was great and reasonably priced.
Overall a good stay!
Resort well looked after
Good position and free shuttle bus to shopping near the beach.
The only issue is the level of understanding or follow through. Needed to speak to the right person to get something simple like bags moved when room changes required. All staff are very willing to help but not understanding how
Do you ask staff to do something during your hotel stay? If yes, don’t choose Wyndham Sea Pearl. You waste money and time with nothing.
We booked private suite on our honeymoon, but the staff welcomed us with grumpy face. To heal the body, we set up jacuzzi at 9pm but didn’t work at all. My husband claimed 3 times; 11pm, 8am and 11am. They never solved the problem, told us they will send manager, but never happened.
The worst is front desk staff. She offered 3 options; free upgrade, breakfast coupon, or 1 night refund. Once we chose the refund, she backed to her desk and went somewhere. We waited for her for 20mins to negotiate the refund method and details, but guess what? She left already! We explained to another staff what we agreed.
We expected 1 night refund $650 for the 1st night, but it wasn’t. It was for the night and they forced us to check out in 15 minutes.
Frequently asked questions about Wyndham Sea Pearl Resort, Phuket
How much does it cost to stay at Wyndham Sea Pearl Resort, Phuket?
The cost of living in Wyndham Sea Pearl Resort, Phuket depends on the date, rate, number of guests etc. Enter your dates to see prices.
What are the check-in and check-out times at Wyndham Sea Pearl Resort, Phuket?
Check-in at Wyndham Sea Pearl Resort, Phuket is possible from 14:00, check-out is until 12:00.