DoubleTree by Hilton Istanbul - Sirkeci

Rooms and prices














Description
The hotel is very comfort, warm atmosphere and traditional Turkish hospitality. Friendly, knowledgeable staff will help guests to feel at home in the midst of rich historical and cultural monuments of the city.
Built: 1998
Renovated: 2008
Location: 18 km from airport Istanbul, in Sultanahmet.
Consists of one 10-storey building.
The hotel has 123 rooms.
On the hotel territory: 1 restaurant, 1 bar, 1 conference room, Wellness centre, fitness centre, Laundry and dry cleaning service, Internet connection (free)
Attractions: sauna, Turkish bath, massage for a fee
The distance to the nearest airport is 18 km.
Policies and conditions
- Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
No extra beds are available.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. - Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.
- Pets are not allowed.
- WiFi is available in all areas and is free of charge.
- Payment options: American Express, Visa, Euro/Mastercard, No prepayment
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- Shopping on site
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Express check-in/check-out
- Television in lobby
- Terrace
- Private check-in/check-out
- Fire Extinguisher
- Upper floors accessible by elevator
- Electric car charging
- Bridal suite
- Non-smoking rooms
- Soundproof rooms
- Room service
- Family room
- VIP room amenities
- Indoor Fireplace
- Smoke Detector
- TV
- Minibar
- Hairdryer
- Shower/Bathtub
- Bathtub
- Shower
- Wardrobe/Closet
- Bathrobe
- Linens
- Alarm clock
- Laptop safe
- Slippers
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Iron and board
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Iron
- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Bottled water (at extra charge)
- Kettle
- Free Wi-Fi
- Internet
- Car rental
- Airport transportation
- Transfer services
- Russian
- English
- French
- Multi-language staff
- Arabic
- Turkish
- Tour assistance
- Library
- Barbecue grill(s)
- Billiards
- Parking
- Beach/pool towels
- Business center
- Fax machine
- Meeting and presentation facilities
- Conference Hall
- Fitness facilities
- Gym
- Steam room
- Sauna
- Spa
- First Aid Kit
- Massage (at extra charge)
- Family/Kid Friendly
- Pets Not Allowed
- Personal protection equipment for staff
- Extra decontamination measures
- Personal protection equipment for guests
- Contactless check-in and/or check-out
- Additional measures against COVID-19
The distance to the sea is 320 meters
Street view
Video
Map
Reviews
It has a roof terrace restaurant which is good and a happy hour from 4pm to 7pm so you can sit and watch the boats go by on the bosphorus at the end of a hard day sightseeing
The restaurant staff are really friendly and make you feel like a house guest. The guest relations manager was exceptionally helpful and cheerful.
The breakfast egg menu became a favourite.
The rooms are comfortable and very clean
Teach everyone about hygiene.
*luckily I travel with Pepto and anti-nausea med. Used both days. And I do not take meds
**then the last interaction the person at desk told me I was lying as I was the only sick person at their hotel. It’s their hotel that made me sick I’m 100% certain. I have been in turkey for 25days now. And none of the other hotels made me sick. I pretty much only eat breakfast.
**also, I do not lie!**
The male -Berak that gets a bunch of negative feedback. Did provide me potatoe and coffee w Lemon and Powerade to help me feel better in the evening. This was nice. Thanks.
Had to have housekeeping come and I changed out some items and was saw bell man so he likely told him. Either-way. Nice.
I’m back. This time for 3 nights. I had a good time last time so expected the same. Nope.
Car was a hassle. Knew it would be for 1 night but bell guy helped me out
Room- the put me in a tiny closet the first night but it was worth points so I accepted my doom. The next 2 nights I paid with cash and it was a bit of a fight to get better room but did get.
Food- basic when compared to other Hilton’s throughout Türkiye.
** Hilton staff and chef need to wash hands frequently. Wearing the same gloves for hours doing multiple things is NOT clean hands, it’s the same as mo gloves.
Glad I have a kill day today as I’ll be in bed most of the day.
Internet - does not work/20%. I used my phone hotspot entire time. Lousy if you actually need to work. See photo. I’m in bed unable to download their checkout paperwork, put phone (not computer) on airplane mode so to force internet over cell data. Pic shown. Bc internet sucks. Will day Hampton in had great internet. Double trees has trouble with Istanbul being the most horrible / nonexistent.
*I really should have stayed at my last hotel, really debated it, was on outskirts. But much better hotel than this one.
Hamam- Attempted- fail - hamam was told they are different company and “sorry busy”. Also no walking around.
They have a main walk through and sitting area in lobby closed on 1 side. Makes absolutely no sense. I’m watching people with canes etc walk around for no reason at all.
Management needs to come by with some cognitive processes.
Ps. I brought car back the next morning at request 10a so it spent need to move to garage for $13. I ask to use vacuum for front passages seat. They help with this. Thanks. But Staff says I need to check out or will call police.
* they checked me out 10 min later.
*update- today automatically checked me out. Then wondered why I’m still in bed at 2pm - bc I booked for 3 nights and yall gave me food poisoning!!
** they never checked me in for day 3 so door key never worked. She said she was missing pmt. Yet I have put in cc ahead.
Location is very walkable. That’s the only reason for price to be as it is.
Everything else is ok. Not horrible not great. I’d like to see how this hotel does when they get some competition from other brand hotels.
The cleaning crew are fabulous. I don’t use them but they are always hi and smiles and provide water.
The bell man is fabulous. Keep him around as well
I would give it a 4 star if I wasn’t poisoned had to skip today and half yesterday.
1. Staff wasnt fluent in english&it took 15mins for the checkin process&did not know how to put the 3 rooms I booked into 1 invoice&i needed to pay a few times with my card
2. Wifi was not working although the afternoon manager helped with another code
3. But the worst would be the evening front office supervisor,Mr Burak.I explained to him how i enquired about a suite upgrade earlier in the afternoon&the week before my checkin. The afternoon manager had earlier promised to check the availability (even though i saw the suite was available before)&she was polite&explain things reasonably by stating the staff the night before was new which i accepted.
Mr Burak went on asking about my other rooms which have nothing to do with me asking whether the suite was available.
I politely informed him I tend to remb hilton hotels which gives better upgrades&service compared to the ones that doesnt (which i informed the manager in the afternoon as well &she could understand this)
Mr Burak managed to made it sound i was being unreasonable&throwing my diamond status around(which i wasnt)&said i was lucky to have the free complimentary breakfast&room upgrade to king surperior(which isnt an upgrade to me) which upsetted me a little.
He also went on to say there are lots of diamond&gold members&if there were 50 diamond members,he couldnt give everyone an upgrade.I was a little upset at this point&replied whether there are 50 diamond members staying tonight& he couldnt replied. Getting a suite upgrade is not so much a big thing for me but the way Mr Burak replied was both arrogant&managed to make it sound like i was creating problems at the hotel. (There were some other problems about the room types which they did not understand&too long to explain)
There are other hilton hotels in istanbul& i would definately not recommend this hotel due to the rudeness of the staff.
As a family, we stayed in connecting rooms, which was incredibly convenient and spacious for all of us.
Facilities:
The facilities are basic and straightforward, which is acceptable for the price if you only need a place to sleep and are in and out frequently.
Location:
The location is convenient if you need to stay in this area, but I would recommend exploring other areas that might better suit your travel needs.
Service:
The service was disappointing. The staff consistently displayed poor manners and unprofessional behavior. Even after discussing my concerns with guest relations, the service did not improve. As a Diamond member, I expected a guaranteed higher standard of service. Even as a non member it's still poor.
Airport Transfer:
The private airport transfer, which I purposely overpaid extra for, was late and the vehicle provided definitely not a VIP service transfer. This added to my overall dissatisfaction with my stay.
Overall Experience:
If you are a frequent traveler or expect high-quality service, I suggest looking elsewhere. This hotel did not provide the value or service I anticipated.
Huge thanks to Anastasia! She made us feel very special by always asking if we need anything and wishing me a happy birthday with some delicious cake! Overall, I really enjoyed my stay.
Breakfast was excellent with a good variety and there is also a great restaurant on the rooftop with stunning views of the city. The hotel is located within walking distance of most of the major tourist attractions.
I had previously stayed at another hotel nearby but Doubletree’s staff was so much more helpful and better value for money. Would definitely stay hear again.
Frequently asked questions about DoubleTree by Hilton Istanbul - Sirkeci
How much does it cost to stay at DoubleTree by Hilton Istanbul - Sirkeci?
The cost of living in DoubleTree by Hilton Istanbul - Sirkeci depends on the date, rate, number of guests etc. Enter your dates to see prices.
Is it far from DoubleTree by Hilton Istanbul - Sirkeci to the Marmaris sea?
The distance to the Marmaris sea is 320 meters
Which sights are located near DoubleTree by Hilton Istanbul - Sirkeci?
The nearest sights are: Hagia Sophia (560 m), German Fountain (740 m) and Blue Mosque (890 m)
Which room categories are available in the DoubleTree by Hilton Istanbul - Sirkeci?
You can book Double room, Double room with balcony, Superior Double room, Deluxe room, Deluxe Quadruple room, Deluxe Double room, Deluxe Double room with balcony, Accessible room, Accessible Quadruple room, Accessible Double room, 2 Bedrooms Family room, 1 Bedroom Double Suite, 1 Bedroom Deluxe Double Suite, Bosphorus Double Suite in the hotel. Please check room availability by choosing your dates
What are the check-in and check-out times at DoubleTree by Hilton Istanbul - Sirkeci?
Check-in at DoubleTree by Hilton Istanbul - Sirkeci is possible from 14:00, check-out is until 12:00.