Planters Inn - Charleston

We’ve always associated Relais & Châteaux properties with exceptional quality and attention to detail, and have loved our stays at their hotels around the world. Unfortunately, our experience at Planters Inn in Charleston fell short of those expectations. While the location is excellent and the coffee and tea station was a lovely touch, the overall style of the property feels tired and dated. We booked a room advertised as having a balcony, only to find that it was actually a shared, communal space located down the hallway—not quite the private experience we had in mind. The staff was consistently friendly and helpful, which we truly appreciated. That said, we were surprised there was no small acknowledgment of our anniversary—something we’ve always enjoyed at other Relais & Châteaux properties. It’s certainly not required, but those thoughtful gestures have always made our stays feel more special. There were also a few maintenance issues in the room that detracted from the experience. The shower drain didn’t function properly, which I only realized once I was already in the shower—a rather inconvenient surprise. Additionally, one of the pillows had a visible stain beneath the case, which, regardless of the cover, should not have been in the room. Ultimately, while there were some nice aspects to our stay, Planters Inn did not reflect the elevated standard we’ve come to expect from the Relais & Châteaux brand. On our next visit to Charleston, we’ll likely explore other options.