Chamberlain West Hollywood

The rooftop area is what makes this place special ☀️
But the rooms also have plenty of space to spend time, including a proper office desk.
Daily housekeeping is on request which was fine with us.
Couldn't fault the service, and appreciated how reception was 24 hour.
Found the restaurant pricey in our view so we simply ate elsewhere.
Location is excellent being within walking distance of everything.
Would happily stay here again 👌

Such a gorgeous little hotel! I really liked this place, the rooms are big and the staff were super friendly. It is in a cute, quiet street in WeHo. The only thing that was a bit of a letdown was that we stayed 3 nights and never had anyone from housekeeping visit the room in that entire time. We had to call to get new towels and for them to take away rubbish, which was a bit annoying for the price you pay.

This hotel is beautiful and the service from all the staff was fantastic. We visited from London and stayed for 9 nights, the rooms were spacious and location was ideal. The only downside is the room we were staying in the walls were really thin so we could hear everything from next door nevertheless still a great place to stay. Flora the lady at reception was super helpful.

I love the chamberlain! The customer service is great. Especially loved Ricardo at valet. He works the night shift and coming in late from work he was always made me feel welcome and greeted me with a smile! The housekeeping is also awesome. So impressed.

Me and my fiance had a amazing stay. The staff was so friendly and assisted us with all of our needs during our stay. The agent Ana who assisted us went over and beyond. She helped us find activities during our stay, booked reservations at one of the finest restaurants in the city, and even upgraded our room to help us celebrate our anniversary. Not to mention we had to check-in early. I called prior to arrival though they could not guarantee early check-in the staff was able to accommodate. The roof top pool had a beautiful view and the bartender Steve gave us great tips on the nightlife in the area and was very helpful. I loved the open patio in the restaurant. Breakfast was very good as well. Even the valet was very prompt with bringing our car when needed. Housekeeping did a great job as well! Working in hospitality as well I know great service. This Clevelander has found her second home in West Hollywood. Thanks so much for the great service!!

Valet was absolutely amazing. I was in and out a lot within my first few hours of checking in and they were incredibly helpful with making sure I got out at good times and didn't hit traffic for where I mentioned I was going. A room change was also involved and they got my things moved to the right place before I even got there. The main setback for my stay being amazing was that my original room (a king suite) had bugs. The woman who helped me at the desk kind of laughed a bit when I came down right after checking in to tell her because I'd started out with the spider in my bathroom and then took me seriously when I showed her the picture of the other critter that came with what seemed to be over 12 legs (according to some web searches, it ate spiders which explains the presence of both it and the spiders). The balcony was touched by quite a few trees so I'm guessing everything must've gotten in while the room was being cleaned and fumes aired out before my arrival. I was moved to a second room that was a bit smaller but that wasn't explained so I'm not sure if the same version of the room I had was completely booked or what. I didn't bother asking because I didn't see my new room until I was back from picking up the friend staying with me at the airport and by then it was late and it didn't seem worth it to question. Aside from the second room being smaller, there was also really low lighting in the bathroom due to one light being completely out and another about to die. Also when I checked out, a different woman told me about a fee the first hadn't ever mentioned. Thankfully she waived it after I explained she must have forgotten about the fee while dealing with the bug situation, but the only staff that remained completely pleasant and helpful had to be valet. While all experiences at the desk ended with the reasons I was there getting done, they weren't as courteous as other staff. In no way did I expect them to be too friendly or even enthusiastic, but in the bug situation as well as the hidden fee at checkout, their attitudes made me feel that I was in the wrong for saying something. The rooms' wall unit A/Cs are at the top of the wall instead of down low like most hotels so being less than what most would consider tall, a chair is required to adjust it to higher than below freezing. Other than that, it was a beautiful hotel. I wish I'd had more time to spend at the pool because it has a great view of the city.