Sheraton Universal Hotel
Rooms and prices
Description
Located in Universal City, Sheraton Universal Hotel is in the entertainment district, a 1-minute drive from Universal Studios Hollywood and 5 minutes from Capitol Records Tower. This hotel is 2.7 mi (4.3 km) from Warner Brothers Studio and 2.7 mi (4.4 km) from Hollywood Bowl. Take advantage of recreational opportunities offered, including an outdoor pool, a spa tub, and a fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands. Satisfy your appetite for lunch at The California's, a restaurant which specializes in American cuisine, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Full breakfasts are available daily from 7:00 AM to 11:30 AM for a fee. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Universal City? This hotel has facilities measuring 32774 square feet (3045 square meters), including conference space. Self parking (subject to charges) is available onsite. Make yourself at home in one of the air-conditioned rooms featuring LCD televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.
Hotel opened in 2008.
Policies and conditions
- Child Policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Full English/Irish Set menu Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are allowed Types of pets allowed: dogs
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the Hotel: Visa, DinersClub, JSB, MasterCard, AmericanExpress, UnionPay
- Check in time: 16:00-23:30. Check out time: 06:00-11:00.
Services and facilities
- ATM
- Shopping on site
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- All Spaces Non-Smoking (public and private)
- Outdoor furniture
- Electric car charging
- Non-smoking rooms
- Room service
- Fridge
- Family room
- Cable TV
- TV
- Hairdryer
- Shower/Bathtub
- Shower
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Iron and board
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Telephone
- Iron
- Bar
- Breakfast
- Breakfast in the room
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Vending machine
- Kitchen
- Free Wi-Fi
- Internet access
- Car rental
- Spanish
- Russian
- English
- Italian
- French
- Multi-language staff
- Japanese
- Arabic
- Chinese
- Tour assistance
- Sun Deck
- Parking
- Parking nearby
- Swimming pool
- Spa tub
- Outdoor pool
- Pool facilities
- Business center
- Event facilities
- Fax and copy machine
- Conference Hall
- Fitness facilities
- Gym
- First Aid Kit
- Family/Kid Friendly
- Personal protection equipment for staff
- Extra decontamination measures
- Personal protection equipment for guests
- Additional measures against COVID-19
Street view
Video: SHERATON UNIVERSAL HOTEL \u0026 ROOM TOUR - UNIVERSAL CITY CA
Map
Reviews
Very friendly service person when checking in, they informed us all the services available. Got a shuttle to Universal Studio free, that saved a up hill walk to the theme park. The bed is great and pillows are just perfect for a good night sleep.
Elevator bezel are missing and/or falling off. Ice machine room had holes in the wall.
What made the stay nice was the food and staff at The California’s. They were VERY friendly, we felt catered to and felt like a true guest.
We had a suite with a pullout couch for the kids. It was as hard as the floor. The hotel did bring more bedding to put on the bed (after I asked) but still the worst pullout couch we have ever had at a hotel.
At check-in time, the service depends on the person doing the check-in. I overheard a family get a lot of information but we had a different person and got no information. They didn't even tell us that the restaurant was under renovation and what to do for food instead.
Next time I'll book at the Hilton next door instead.
I didn't find the staff at the front luggage desk friendly. The guy always seemed like he was waiting for a tip or something.
The good: the service by Jerry at the front desk was great. He is very friendly and helpful, fixed our issue in minutes. The location to Universal Studios was extremely convenient. We were able to walk with a stroller.
We had dinner there one night and the food was delicious, everyone enjoyed the meal and the service was excellent.
Other than that, the overall stay was good, not bad, and not great.
Frequently asked questions about Sheraton Universal
How much does it cost to stay at ?
The cost of living in depends on the date, rate, number of guests etc. Enter your dates to see prices.
Does Sheraton Universal have a swimming pool?
Yes, Sheraton Universal has a pool.
Are pets allowed at Sheraton Universal?
Yes, pets are typically allowed at Sheraton Universal, but it's always best to call ahead to confirm.
Does Sheraton Universal provide breakfast?
Yes, Guests staying at Sheraton Universal can enjoy breakfast during their stay. Breakfast option(s): Full English/Irish.
How to get from the closest airport to Sheraton Universal?
The closest airport is Hollywood Burbank Airport, and it is about 17 mins from hotel by car (12.8 km).
What is the cancellation policy for Sheraton Universal?
The cancellation policy for Sheraton Universal varies depending on the type of room and booking conditions.
Does Sheraton Universal offer airport transfer services?
No, the Sheraton Universal doesn't offer airport transfer services.