4 star hotels in Miami

It was a great stay and would stay here again. The staff were very helpful, attentive and courteous. Front desk staff, Jorge and Sabrina, were very kind and willing to help with any of our needs. The bartender, Salvator, was exceptional. He greeted us as we returned from meetings and we were eager to get back to him for some evening cocktails. I can see why the bar fills up each night. Hotel was clean...

Stayed 2 separate nights. Quick check-in and friendly staff. Breakfast looked ok but a little thin for $20 so we walked to a Cafe nearby. Pool was heated and did the job. For a quick layover, hotel did the job. Rated 4 stars because the shuttle ran limited hours and when we used the van (2x) the experience wasn't the best. Taxi from the airport is $32.00 - $35.00

Room appeared clean… as mentioned in other posts… Signature scent in lobby is too strong…. We were told breakfast not included in price because “this is a business hotel”… seems like if most clients are there for business you would include breakfast so clients would not have to search for or pay for a breakfast ( that is basically worth $10.00) while on a business trip. The pool is shared with a...

Why do I keep staying at Marriott branded properties, I keep leaving disappointed. The staff was extremely nice. The room was extremely clean. The smell in the lobby where they apparently pump a "signature scent" is overpowering and nauseating. The HVAC kicks on and off all night. No way to leave the fan on for noise while you try to sleep, so when it kicks off, you can hear the neighbors, the airplanes...

Love this hotel!! While the building and amenities are stunning enough to write home about, it's the staff that really makes it great!! The check in process was easy and the staff were very accommodating! We arrived at 10am, while there was a crowd trying to check out. Our early arrival was unpreventable. They stored our luggage and served us breakfast, provided a place to recharge our phones while...

This hotel was worth every penny if not for the shower alone!!! While the outside is not impressive, the inside, amenities and staff will not let you down!! Their staff are by far the most friendly and helpful I've ever encountered at a hotel. The food served was amazing!!! The rooms are beautiful. The shower ... hands down amazing!!! I can't say enough great things about our experience. I'm excited...

I did not get to stay in the hotel as long as I wanted because I had to board a cruise the next day. I took a late flight and arrived after 7 p.m. However, the things that I liked about this hotel was the restaurant. The food was very good and everything was closed so I had no choice but to eat at the hotel. I was glad that they were open. The hotel smells good and they offer free things like...

First impression was nice Clean and close to airport. 1 towel in room ask the front desk for another but never received. That was ok since there was NO warm or hot water to take a shower. Pilot House bar was super nice and wait staff amazing with great views. Very very pricey If you want a shower with towels go somewhere else

one of the best experiences at a hotel i have ever had.. The whole staff was excellent. Phoebe made sure that i had the best service possible. They give their guests vip treatment. Very friendly, hospitable and professional staff. I will definitely come back here. 👍🏼👍🏼

Great location. However I went in asking for information on hosting an event and they wouldn’t get to me right away. Everyone’s response was I’ll have someone call you back. It took me showing up on my own to see the place and calling back to still not get an answer. I lost my patience and only THEN was someone willing to help. I figured they have so much business they don’t mind letting a few potential...

Excellent staff, convenient location. We parked our rental car there and the parking rate was $18 per night. The food at the hotel was pretty good. The breakfast offered a wide selection of items. We also tried their sushi and cerviche which was fresh and delicious. The check in and check out process was efficient and simple I would likely return for a future visit

Was able to stay at this wonderful resort a second time and again it exceeded expectations. Starting with the front desk getting us checked in quickly and having someone help us with our luggage, to a beautiful and clean room. The pool was so relaxing. Food and staff were so helpful and happy, they couldn't help but put me in a great mood! Wife made me promise to stay here again next time we come...

Great hotel, rooms are spacious, nice and comfortable bed, and even the pillows were comfortable. They have a great breakfast buffet with a wide variety of foods, including fresh fruits. The customer service is excellent; from the front desk, the servers at the restaurant, the concierge and the housekeeping personel, they all offered outstanding customer service.

Booked a 2 night stay here. Once I arrived, I was greeted immediately and walked over to the front desk check in. Staff was very friendly and acknowledged my Diamond Elite status. They also asked if I thought of becoming Ambassador. I have considered and they explained to me all the benefits. We were placed in the highest floor away from the elevator just like I requested. The lounge was not available...

One of the best breakfast buffet we have seen in this category and no use of plastic - well done, keep it up and thank you!

Words can't describe the beauty in this hotel!! High-end security along with service! They also had a mall on the bottom floor... They also had a bar by the pool area and the most beautiful hot tub I have ever seen. It was a four in one hot tub, so a lot of room for comfort !

From the first glance, the Miami Marriott Biscayne Bay establishes itself as a true gem of the city. If you're contemplating a stay here, I cannot recommend the Biscayne Bay suite highly enough. Gazing out over the bay and boat dock, it offers unparalleled views that encapsulate the essence of Miami's water-centric charm. The suite's vast space is accentuated by a fully equipped bathroom and all the...

Overall: we had a good experience, but we don’t plan on coming back to this Marriott. This hotel had a beautiful view from our room and we posted some pictures included, From booking issue at the front desk staff not listening when we checked in. (We tried to remove a day from out booking and they swapped it and it did get resolved but it was a pain). When the second part of the group checked in...

I stayed at the Marriott Biscayne Bay for nearly 15 days in August 2023, and first and foremost, the location of the hotel is excellent. It's practically in the middle of everything, with a beautiful beach and parks right next door. During our stay, the hotel's pool was closed, but they provided cards to use the pool at the neighboring hotel. One issue I would like to point out is that if your room...

I had a great stay at this hotel. The front desk people were friendly and helped me quickly resolve an issue. The lobby and rooms were recently renovated and look great. M Club allows you access to the breakfast buffet in the mornings, which is a nice benefit. I had a 1 bedroom suite, which was beautiful, and had incredible views. Water pressure in the shower is great, and the room was quiet at night...

Really nice hotel. Great view from our room! Friendly staff everywhere. The pool is nice, and the bar by the pool has food and good drinks. There is some renovations going on by the main entrance and pool areas. It is probably going to look amazing! From the moment valet greets you, you feel welcomed, housekeeping was super friendly and nice. They have a business center and many other things to take...

Nice clean facility. Good breakfast. The room I had did not have a fridge or microwave. It's always nice to have a place to keep things cold. But I did not request it.

Crowne Plaza at Miami's MIA airport is only a 5 minute drive from the airport and they have shuttles every 20 minutes if you don't drive, and if you do it is $17 for parking. Despite being that close to the airport there us very little noise. They have a nice outdoor pool and a small gym which will keep you entertained for a short layover. There is a restaurant and a bar as well as fast food around...

My room was very comfortable, clean, and roomy, on par with what you would expect from the Crowne Plaza name. The desk & concierge staff were extremely helpful the several times I asked questions or needed help extending my stay. Despite the fact that they were fully booked and, technically, didn't have room for me, they managed to help me so that I didn't have to change hotels while waiting on further...

First time stay with a Hilton brand hotel and I have to say I was impressed with the attentiveness of the staff. Concierge gave us good recommendations on restaurants and Donel at the front desk always has a smile on his face and checks in with you. Location is also great especially as a tourist for just roaming around bars, restaurants and shopping. All withing walking distance.

If anyone is looking for great deals on hotels go to HotelRaven. com Booked a room on there and they had the best rates around... An excellent option to stay in Miami. We were here for a few days of our honeymoon and the treatment of the employees was charming. I recommend it a lot. A very good point is the breakfast offered by the hotel, it's worth it. It's American style. The rooms clean, good...

Nice clean rooms and the location of the hotel is also great. For the amount of people residing in the hotel and when you provide a complementary breakfast the breakfast room is too small and the offering as well. No eggs, no bacon,... Where's breakfast? Also what's up with the 6 inch cord on the hairdryer? How is that comfortable?

An excellent option to stay in Miami. We were here for a few days of our honeymoon and the treatment of the employees was charming. I recommend it a lot. A very good point is the breakfast offered by the hotel, it's worth it. It's American style. The rooms clean, good atmosphere. This hotel is more or less hidden in the street but do not hesitate to give it a chance. I recommend it for foreigners...

Absolutely lovely place... gorgeously appointed, tremendous artwork, complimentary hot breakfast w/ a WIDE variety of delicious foods, wonderful views (almost inevitable in this area), and VERY HELPFUL, KIND, CONSIDERATE STAFF... which, in all fairness, is sort of standard w/Hilton-owned properties these days!!! I have _no_ complaints and would move in if possible! ??? ?? ??

Location is very good. Staff is courteous. But no restaurants. What is most negative is you actually can not control thermostat. Hotel has fixed temperature. You can't lower it below a certain temperature!

From check in to check out this place was awesome. The front desk personnel was very knowledgeable of the area. The lobby was extremely spacious and very clean. This isn't a famous hotel like some of the others in the area which makes it even better because the rates are fantastic for it being in the heart of Brickell. There are different amenities available. The rooms are very well kept and cleaned...

I got a hotel room for my parents here and they had nothing but great things to say. It’s a new property so the rooms are beautiful, they loved the rooftop pool and bar. We met them for breakfast at LIMA and everyone enjoyed it! Great location also

Accommodations were nice and modern. The staff was very nice. The pool is amazing on the roof top. The female security guard at night was such a great person. She let me and my nephew play a little after closing and even gave us some inside tips for the Miami life. The reason for the one star deduction is that parking was ridiculously expensive. It almost doubled my hotel bill with their outrageous...

What an absolutely breathtaking Hotel. Exceptional service and stunning views from the top floor pool. You staying in Miami you just might think about staying here it's not your ordinary Hotel it's not a chain hotel it's beautiful

Staff were great, room was quiet (hallway noise but nothing from sides or above). Nice bathroom, was clean & plenty of hot water. Convenient location to walk to Metromover or just Brickell which is trendy and had a lot to offer. Pool was heated but it was still chilly in the 73 degree weather we had. Nice rooftop views!

The three Stars is only because this is a Beautiful hotel. Prices are outrageous though. Parking is $32/day in addition to the room stay. I drank a bottle of water in the room under the impression it was included since there were no prices posted. They charged my credit card $8.75 for the single bottle of water. I would never stay there again because of the hidden fees and charges. I would NOT recommend...

They stole me a pair of tennis and also a sweater, we call to many times and they didn’t do anything, only say that they call me back if they found it

The roof top pool and bar was fantastic. Bar tenders were very accommodating and the view from the roof was fantastic. The rooms were clean and bed was comfortable. Great location for a pre-cruise layover!

Very helpful and nice staff! Clean and beautiful room. Good value for money and close to everything. Walk distance to FTX Arena! 🏀

The decor is beautiful. The moment you step into the lobby you experience a wonderful aroma. The rooms were clean and beautifully designed. The bed and pillows were softer than clouds. It was hard to leave the bed, especially the last day. Rooftop was cool too.

If anyone is looking for great deals on hotels go to HotelRaven. com Booked a room on there and they had the best rates around... This hotel has an antique look but a very nice place. The staff was very professional, polite and super friendly. They met and exceeded our expectations. The restaurant guy (sorry, didn't get his name but he's from Barcelona) was respectful, super friendly and very...

This hotel has an antique look but a very nice place. The staff was very professional, polite and super friendly. They met and exceeded our expectations. The restaurant guy (sorry, didn't get his name but he's from Barcelona) was respectful, super friendly and very polite. The valet parking guys go above and beyond and ensure your vehicle is ready when u get downstairs. Thank you to everyone that...

Great location. Beautiful and cheap hotel. In the style of America 30-x

Excellent location on downtown Miami The lobby as well as the room we’ll clean The front desk assistant Juan Diego was very friendly, polite and helpful, the breakfast was complete and the waiters were very attentive

Very nice hotel with all the amenities I needed. Room, bed and bathroom were super clean. Staff was courteous and helpful with their every move. We felt secure and had so much fun in this Hotel! Would recommend :)

I was just here for an evening corporate event for a few hours. Didn't get to see anything other than the ground floor and the pool deck, but everything was great. The staff took great care of everyone and was very friendly. I didn't try the food but it looked great and I didn't hear any complaints. Bartenders did a wonderful job as well. The location of the hotel is great too. Near to plenty of things...

Nice place to stay for a short time. Situated at the prominent part of Coconut Groove . Can be seen easily from the road. Front facing rooms are exposed to Coconut Grove Club and a park and offers a. Wry beautiful view . Staff is good, polite and helpful. Hotel restaurant offers quality food. Overall it’s a nice place to stay.

Great hotel the room was surprisingly huge and the hotel overall was not crowded at all. Pool is a decent size restaurant is a little overpriced but not too crazy. The decor cleanliness appearance and smell of the hotel are amazing. It smells like love when you walk in the door. The only thing I didn't like was paying for parking with no other options.

If anyone is looking for great deals on hotels go to HotelRaven. com Booked a room on there and they had the best rates around... Luxury at a great price. Staff is very helpful and polite. Nice water view of sailboat bay from a "deluxe" suite. The variety of shopping, restaurants, and entertainment within a few blocks is great. I enjoyed the gym and jacuzzi. The bar and reataurant in the lobby overlook...

Great location! Cute old Florida hotel, across from Marinas; 2 block walk to downtown restaurants, bars, coffee shops, shops. S-L-O-W breakfasts, NOT included in price, can be served on charming side terrace with waterfall, & orchids growing on the trees. This all suites hotel can serve as a residence for a few days to a few months. Includes full kitchen, LR, bedroom, bathroom, balcony with TWO...

Nice rooms. The room has a kitchen with a microwave and a refrigerator. Great Breakfast

Great place to stay... Wonderful staff, clean rooms, hot breakfast and free beer & wine with a lite dinner Monday - Thursday.

A vey contemporary and modern hotel. Beautiful layout and extremely well-designed. Beyond excellent service. Should absolutely be one of your top choices whenever you visit Miami.

The room I very nice, but there are a lot of things that wasn't right with it i.e the dishwasher pulled away from the counter and there solution was clamps and gorilla glue. We also have a pool/ spa on site but it is only 3ft 6 in and it is outside on a balcony. Don't get me wrong this place is nice but for the money is not worth it. They don't even let you know that valet parking is the only way to...

Stayed for a week for medical consultation at Jackson Memorial Transpalnt Institute. Staff was very courteous and helpful. Morning breakfast and evening social was great!! We will stay here again!! Easy access to downtown and lots of shops just a stone's throw from the hotel. Thank you so much!!

Enjoyed nearby outdoor restaurant for breakfast and nearby outdoor restaurant for dinner. Two bookstores and museum in easy reach on foot

Everything was fantastic. I just wish the robes were a bit bigger. They are too small to fully close unless you are extremely skinny, which we are not. The room, the service, the location and everything else was great though, no real complaints. Nice to find a room with a real balcony!

Love everything about this place! I got married here a little over a year ago and I do not regret it. The place is so beautiful and elegant and the people are so nice. I actually stayed here also for my one year anniversary.

We recently stayed at the Hotel Colonnade Coral Gables, Autograph Collection, and had an incredible experience. The hotel itself was stunning, with beautiful architecture and impeccable decor. The rooms were spacious, clean, and luxurious, providing all the amenities one could ask for. The staff was friendly (Bernie & Ross), welcoming, and willing to go above and beyond to ensure a pleasant stay. The...

Had the most amazing time at Hotel Colonnade Coral Gables! The rooms are spacious and the beds are so comfy. The pool and hot tub are clean, private, and a perfect way to spend an afternoon. The hotel staff are amazing, delightful and extremely hospitable. Umberto, the concierge, went above and beyond for my family. This is will be our go to hotel for all future Miami trips!

This is a really wonderful hotel. The rooms are well appointed and very clean. The staff is warm, kind and professional. Maintenance is impeccable. Even if the hotel is in the bustling middle of Miracle Mile, surrounded by shops and restaurants, it is very quiet and relaxing. Valet parking is quick even at busy times. The pool and deck are lovely and there is a small, well equipped, even if somewhat...

Service staff and breakfast staff were great and very helpful. Thanks for that warm cookie. Room was clean and well maintained. Location is also close to many restaurants. The fitness room equipment needs some maintenance as treadmill was noisy. You can hear the noise coming from next room and it’s annoying specifically in the night time. Overall good value for money.

Very clean and professionally run hotel. Loved the location just a 5 minute drive from my work location. Although I didn’t partake of the bar or restaurant in the hotel, I’m glad the option was available. I loved that the parking lot was spacious and complimentary for guests. The hotel also had a fitness center and outdoor pool.

I recently stayed at the DoubleTree in Doral, and it was amazing! When I arrived, Keila greeted me with a big smile and even gave me a delicious warm cookie – such a nice touch! The hotel's location is excellent; it is close but not too close to the major attractions of Doral. The room was clean and provided a relaxing space after a busy day. The best part of my stay was the staff. They went out of...

I had a wonderful stay here. The hotel is beautiful and the room felt luxurious. Very clean. Thank you to Sebatstian at the front desk for being so kind! He always had a smile, was very professional and helpful. And, the cookies - delicious! My only issue is that I ordered the same food for dinner both nights and the second night it arrived with literally half the portion as the night before.

Angela at the front desk was super helpful and friendly the entire stay. Beautiful hotel. The rooms were big, bright, and clean, the entire hotel was great. The staff was over, accommodating and professional, and I couldn’t recommend this hotel more. I’ve stayed in plenty of hotels in the Miami area, and this one was probably the best value for the money that you’ll find

The desk staff on the first floor were very kind. I was touched by your kindness and sincerity in any request. I am especially grateful to Alfredo for explaining my questions about the deposit in detail, even though it was 2 a.m. The room was in good condition and it was very spacious and comfortable. Breakfast was also satisfactory. One thing I'd like to suggest is that it would be nice if the waffle...

I stayed here during a long overnight layover at the airport and would certainly consider it again. They offer a shuttle from outside the terminal which, although not advertised or signposted very well, worked fine, operating from the early hours until late into the evening. Checking in was a breeze and my top floor room had some nice views towards the city. The room itself was huge, despite being...

Hotel was fabulous, our flight got delayed and we needed a hotel just for the day and this was just perfect. We had a room from 9-6 and meant we could sleep, freshen up and get food etc after our cruise. Super close to the airport but not particularly disturbed by the noise. Food and drink prices are really reasonable considering proximity to the airport and the cost in Miami in general. Highly...

Great service. Cozy place, beautiful view and a beautiful pool! We had 2 hours left on our stay. So we asked if we could pay the difference and go straight to the room and rest after a long trip, more than 22 hours. They allowed us to go into the room without paying for the remaining 2 hours. It was amazing!

The hotel has potential to be beautiful but it was very dirty. The first room they put my family and I in smelled of cigarettes and there were burn holes in the furniture and men’s face hair on the bathroom counter and in the towels. The second room was a little better but still pretty gross to be honest. The location is convenient and staff seemed friendly. Just dirty.

I parked our car there while we went out of town. Great Airport parking. Shuttle bus to the airport terminals, cameras, lots of parking and at a great price too. Pullman completed a great trip!!!!

A decent option as we got a great rate by booking in advance. Parking is additional $20/night and the lot was consistently 95% full. Property starting to show its age a bit; both our TV and toilet had issues in room 1121. But overall for an airport hotel option, it was totally fine. Nice views of the airport/runways but wasn't overly noisy.

The room was small, clean, with a great view. Half of he elevators were not working during the stay. Getting up and down was a challenge with 12+ minutes of wait time each way..

As I’ve gotten older I’ve come to appreciate more of Miami rather than just south beach. You probably wouldn’t find me dead in south beach but coconut grove might be my new place to rest my head especially this hotel. It’s so beautiful, clean, quiet, and has excellent amenities. No ratchetness here! lol great upscale neighborhood and hotel. Will definitely return to this place.

This place felt like home. The apartment styled hotel room was spacious and immaculate. I loved the view of the city. If you intend on cooking while vacationing these suites come equipped with all the utensils and pots. We even had a washer/dryer combo in our unit. This place was worth every dime!

Very dependable plays. My room came with a kitchenette and the refrigerator ran all night long. I have no need for a kitchenette. I unplugged the refrigerator, then plug it back in shortly before leaving the room. The restaurant was okay for dinner but very solid for breakfast with excellent service.

Stayed for 2 nights at the Sonesta for a work conference and the Sonesta team did an excellent job. The common areas at the hotel look and feel as though they were redone recently. They felt a bit upscale but not fancy. They were comfortable and inviting. The conference space was great and the team at the hotel was extremely accommodating. The conference food was fantastic. It really exceeded our expectations...

Not a resort, just a nice hotel with a pool and a restaurant. Good place for those looking for a quality room to sleep, but fails at amenities. Nothing to do in the actual hotel. TV has only local cable and not even ppv service. Everything is extremely expensive with a 19% service charge on top of it. $30 for vallet parking per night. Beware.

Average Sheraton hotel. It is old and has clearly run over it's renovation lifespan as well. The toilets seem ancient in the conference centers. If you're planning for catering, be warned that the food here is abysmal. The coffee served via the yellow is absolutely atrocious in flavor and seems like it was dragged through mud a few moments ago. They also have coffee machines that can supposedly create...

The hotel is run down and in need of repair, including glazing (the window partially misted from the inside). But a lot of pathos (the name of the hotel obliges). The restaurant is expensive, within walking distance of other food there, watched that a large number of guests ordering food delivery from other restaurants. The only plus is the proximity to the airport.

Great if you need to stay next to the airport or Amtrak. Nice rooms, cannot hear the planes from inside. Food is good and reasonable price. Nice view overlooking the golf course. Gym is good size. Smaller pool. Lots of community spaces. 3 elevators so not much of a wait. At least a mile from any food or shopping so you're kinda stuck here. Airport shuttle every 15 min. Concerned with the lack of security...

Services are high level with well qualified staff. the hotel is just right behind the airport with a 24 hours shuttle services... and if you miss the shuttle you can call they will come back just for you. Great view either on the MIA airport or on the gulf field. nice pool for a rest before your next flight. I took out one star just they could not give me a basic pain killer for incredible headache

Great place to stay that is convenient to the airport. They offer shuttle service to the airport (free) or the cruise terminal ($10). The beds are comfortable and my wife really, really loved the squishy pillows. The staff is friendly and helpful. Especially the valet staff. (Lucas B really took care of us when my wife was ill following our cruise. He got us into our car with both speed and courtesy...

Norms, I liked it

is good located near airport and car rental excellent cleaning and big space very good good service nice people

Unfortunately the stay wasn't very pleasent. I arrived dead tired after a loooong day of flying and got room key cards which weren't working so I had to go back down to reception. The restaurant wasn't available due to renovations. They should mention this on their website. They offered shuttle service to grab food but if you are tired, the last thing on your mind is to go grab food. I ordered a Pizza...

We stayed here for our night before an early flight. There were 4 of us and the hotel was booked solid for the evening. Unfortunately the system booted us to a room with 1 bed with a pull out couch. Very tight for us all. However, the front desk was very apologetic and gave us a good discount for the inconvenience. The hotel was clean, rooms were on the smaller side but we made it work. The restaurant...

Room was clean. Nice size . A lot of space . I had a king size bed with pull out couch. The pull out couch was horrible. The bathroom beautiful. Body wash wash amazingly refreshing. Bed comfortable. Renovations going on, so the lobby is in shambles. Views are beautiful. Pool is nice. They have a outside patio you can enjoy the scenery on. The ice machine on 3rd floor doesn’t work. They have free parking

The hotel is very nice. The room was very clean with a great view. The staff was very friendly and helpful. The food was really good and very reasonably priced. Will definitely come back here.

I chose this hotel, because of the modern look and fun suite layout. It did not disappoint. The service was also good. I enjoyed my stay. Other strengths included the lovely lake view (wish I had booked the lakeside view) and friendly shuttle service that will take you places other than the airport too. It was a fairly easy 10 minute or so walk to the conference center at the Doubletree for my meetings...

The hotel is fairly new and current. The suites are comfortable with mini fridge, microwave and dual tvs. It sits next to a lake by the airport with shuttle service. Make sure you get food because there is nothing near by as you have to take a little drive for it. Prices are competitive but of course it depends on how you book. All in all I would stay here again.

Excellent place to stay! It has an excellent location, wonderful customer service from all the staff (they helped me solve a work issue), the premises are very clean, the bed is very comfortable and a very artistic and modern vibe. The only thing I would recommend is that the shower didn't have enough hot water. But, I totally recommend this place! Definitely coming back on my next visit!

Beautiful, clean hotel. Very friendly and helpful staff. Hotel is a little off the beaten path but close walking distance to all the action and transit.

Great value. Clean rooms, hotel has all necessary amenities in a good location. 5 stars for exceptional and friendly front desk staff, very accomodating

Very Nice hotel with excellent location. They gave a smaller room than I got but still was good. They don't give water at the room so You can't do your coffee

This hotel followed all of the required procedures to ensure the welfare of their guests. They made certain that we all had a pleasant and enjoyable stay. I was struck by the team's friendliness. It was a very fun and soothing atmosphere. This prestigious hotel presented me with a once-in-a-lifetime experience. I wholeheartedly recommend it to everyone and everything.

The receptionists and the rest of the service staff were very friendly and supportive. Our third-floor beachfront room had a balcony with a spectacular view of the pool area, the bay, and the sunrise. I liked the room we slept in because it was warm and inviting. Thank you once again for all of your efforts and consideration. You've all been so good to us!

Overall great location, room...questionable, it was a non smoking room but it stunk like an mild ashtray smell. Great breakfast and super attentive staff. They do need a bit more work at the front desk answering phone calls, so if you call be aware that they may take a while to answer.

The hotel was very nice and the staff were very.Accommodating and friendly. The rooms were very comfortable and I really liked the beds and the bedding.

Good customer service. No microwave in the rooms. They didn't have my reserved king room available. However they have me a twin bed room. Not like I really care but I think it's good to always keep ones reservation n not give excuses . No tour bus for visitors makes it hard for travellers like myself to navigate thru the beautiful city of Miami. I will still stay here at my next trip. I love them...

The property is nice. However, I was not happy when I was checking in and the front told me I would be charged an early check in fee. Umm, I have traveled quite a bit and have never heard this, frankly it is ridiculous. I did not get charged. However, the reason I am giving a five is Patricia made everything great. She was professional, excellent service and true asset to the Hyatt. Patricia represents...

The hotel was very nice and the staff friendly. Our room was well appointed and spacious. The only reason they did not get 5 stars was because my thermostat in the room just seemed to messed up. I could only get the room really hot or cold, no comfortable in the middle range.

I have been going to the Hyatt for the last 3 months for a professional event with my B and I group I'm happy to say that the hotel keeps the highest standard for us and our group very early in the morning. We love this hotel venue and will never consider changing.