8.8
Excellent

Sheraton Hotel

🌍
United States, New Orleans, 500 Canal Street
● Center: 740 m
☎ Phone: +1 504-525-2500Show
🧭 Coordinates
174 USD
Sheraton New Orleans
Book now!

Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Check availability on Trip.com
Executive Double Club Suite
Executive Double Club Suite
Air conditioning and private bathroom
Beds:
633 $
Club Guest room
Club Guest room
Private bathroom
Quadruple Club Guest room
4 x
Quadruple Club Guest room
Private bathroom
Beds:
Double Club Guest room
Double Club Guest room
Private bathroom
Beds:
Deluxe Guest room with city view
Deluxe Guest room with city view
Private bathroom
Beds:
Deluxe Quadruple Guest room with city view
4 x
Deluxe Quadruple Guest room with city view
Private bathroom
Beds:
Deluxe Double Guest room with city view
Deluxe Double Guest room with city view
Air conditioning, shower and private bathroom
Beds:
Traditional Guest room
Traditional Guest room
Private bathroom
Beds:
Traditional Quadruple Guest room
4 x
Traditional Quadruple Guest room
Private bathroom
Beds:
Traditional Double Guest room
Traditional Double Guest room
Air conditioning, shower and private bathroom
Beds:
Presidential Double Club Suite
Presidential Double Club Suite
Private bathroom
Beds:
1 Bedroom Governor Double Club Suite
1 Bedroom Governor Double Club Suite
Private bathroom
Beds:

Description

Experience NOLA’s vibrant culture at Sheraton New Orleans Hotel, located near the renowned French Quarter and the CBD. Relax in our pet-friendly hotel rooms, adorned with premium amenities, and indulge in 105,000 square feet of versatile meeting space. Our family hotel in New Orleans is nestled on Canal Street, which puts you steps away from the electrifying energy of Bourbon Street, with easy access to the Ernest N. Morial Convention Center and Caesars Superdome. Rejoice in the comfort of our lavish guest rooms and suites, featuring floor-to-ceiling windows offering views of the French Quarter and Mississippi River. Elevate your stay with exclusive Club Lounge access, relax by our rooftop pool, or rejuvenate at the fully equipped fitness center. Delight your senses at our lobby Starbucks or savor cocktails and local delicacies at Pelican Bar. Immerse yourself in the spirit of the Crescent City at our weekly Sheraton Gatherings and make meaningful connections at Sheraton New Orleans Hotel.

Hotel opened in 1982, renovated in 2005.

Policies and conditions

  • Child Policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
  • Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
  • Breakfast: Set menu Additional breakfast fees are not included in the total and need to be paid at the property.
  • Pets: Pets are allowed on request Types of pets allowed: dogs Fee: US$75.00 per room per stay
  • Service Animals: Service animals are allowed on request
  • Age Requirements: The main guest checking in must be at least 18 years old
  • Paying at the Hotel: Visa, AmericanExpress, UnionPay, MasterCard, DinersClub, JSB
  • Check in time: 16:00. Check out time: 12:00.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
View on Trip.com 
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Services and facilities

General
  • ATM
  • Shopping on site
  • Computer
  • Air conditioning
  • Elevator/lift
  • Currency exchange
  • Smoke-free property
  • Heating
  • Security guard
  • Newspapers
  • Ticket assistance
  • Gift shop
  • Express check-in/check-out
  • Television in lobby
  • Terrace
  • Fire Extinguisher
  • All Spaces Non-Smoking (public and private)
  • Reception desk
  • Electric car charging
Rooms
  • Non-smoking rooms
  • Room service
  • Family room
  • VIP room amenities
  • Smoke Detector
  • Cable TV
  • Hairdryer
  • Flat-screen TV
  • Shower/Bathtub
  • Alarm clock
  • Toiletries
Accessibility
  • Accessibility features
  • Wheelchair Accessible
  • Wheelchair access to restaurant
Services and amenities
  • Iron and board
  • Ironing
  • Luggage storage
  • Laundry
  • Safe-deposit box
  • Concierge services
  • Dry-cleaning
  • Shoe shine
  • Luggage storage
  • Telephone
  • Iron
Meals
  • Bar
  • Coffee/tea for guests
  • Breakfast
  • Breakfast in the room
  • Cafe
  • Restaurant
  • Bottled water
Internet
  • Free Wi-Fi
  • Internet
Transfer
  • Car rental
Languages Spoken
  • Spanish
  • English
  • French
  • Multi-language staff
  • Chinese
Tourist services
  • Tour assistance
Parking
  • Parking
  • Parking nearby
  • Garage
Pool and beach
  • Swimming pool
  • Indoor Pool
  • Outdoor pool
Business
  • Business center
  • Event facilities
  • Fax and copy machine
  • Conference Hall
Sports
  • Fitness facilities
  • Gym
Beauty and wellness
  • Massage
  • Spa
Kids
  • Family/Kid Friendly
Pets
  • Pets allowed
Health and Safety Measures
  • Extra decontamination measures
  • Additional measures against COVID-19

Street view

Video: Welcome to the Sheraton New Orleans Hotel

Map

Reviews

Cleanliness
Amenities
Location
Service
02.12.2024
Everything was awesome!
12.08.2024
love the location. great staff. welcoming atmosphere. cleanliness. very worth it!
28.05.2024
I would like to tell you guys this hotel so crazy. They did service so bad, I booked a king bed room for 2 nights from App then I checked in they told me that they didn't have King bed room right now so I waited to follow them 2 hours and came back to receive my room. That's a double bed room 🤦♀️. They promised to me that is going to change a king bed room tomorrow but they didn't change anything. I still used that room till I checked it out. I felt like they was lying to me when they was serving. They just prioritize customers who book rooms via their website. But that's not fair. I didn't know anything about this hotel without app so how can I book from their website. That's stupid service. This hotel is only worth 2 stars.
20.03.2024
Amazing view from the highest floor.
Staff are professional, friendly and helpful.
20.02.2024
Awfully dim room, with a tiny window.
Security guard in the lobby was extremely RACIST and stopped me from entering because they assumed I was a food delivery person (as I had a takeout bag on me), while my other friends (white people) who also had the same takeout bag weren’t stopped.
Front desk was not friendly at all. Awful!!!
12.12.2023
Was good
02.03.2023
It was a very nice hotel would go again for sure had a great time would definitely recommend to others
10.10.2022
Location was perfect
25.09.2022
Everything was perfect. The location was great. Staff was friendly. Parking garage was a little tight
07.09.2022
The hotel was good value for money, and good location on the ***** close to French quarter. With a great view.
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Frequently asked questions about Sheraton New Orleans Hotel

How much does it cost to stay at ?

The cost of living in depends on the date, rate, number of guests etc. Enter your dates to see prices.

Which room categories are available in the ?

You can book Club Guest room, Quadruple Club Guest room, Double Club Guest room, Deluxe Guest room with city view, Deluxe Quadruple Guest room with city view, Deluxe Double Guest room with city view, Traditional Guest room, Traditional Quadruple Guest room, Traditional Double Guest room, Executive Double Club Suite, Presidential Double Club Suite, 1 Bedroom Governor Double Club Suite in the hotel. Please check room availability by choosing your dates

What are the check-in and check-out times at ?

Check-in at is possible from 16:00, check-out is until 12:00.

Does Sheraton New Orleans Hotel have a swimming pool?

Yes, Sheraton New Orleans Hotel has a pool.

Are pets allowed at Sheraton New Orleans Hotel?

Yes, pets are typically allowed at Sheraton New Orleans Hotel, but it's always best to call ahead to confirm.

How to get from the closest airport to Sheraton New Orleans Hotel?

The closest airport is Lakefront Airport, and it is about 21 mins from hotel by car (17.3 km).

What is the cancellation policy for Sheraton New Orleans Hotel?

The cancellation policy for Sheraton New Orleans Hotel varies depending on the type of room and booking conditions.

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