5 star hotels in New Orleans

The whole ambience of the hotel was delightful. It felt decadently elegant. The theme of secret society leaves you with a sense of staying at an exclusive hotel, only for people in the know . Moreover, the breakfast experience at the Blue Room was marvelous. The pancakes and the avocado toast were divine. Defintly would stay there again.

There are few hotels in the world that could match the service, comfort and quality of accomodations that you will find at La Maison de la Luz. The breakfast room is an amazing way to start the day, Dominique, Harold and Thadeus made us feel welcome each morning. The front desk staff was welcoming and very helpful. Brett and Alexander are great doormen. Sarah is a great concierge who makes planning...

Excellent hotel with wonderful people across the board. Fun and low key vibe. Rooms are spacious and comfortable. Excellent shower. Great breakfast with the best bacon I’ve ever had. Access to the rooftop pool at the Ace Hotel (and their small gym) next door are a plus. Not the most exciting part of New Orleans, but well placed between the French Quarter and Garden District and restaurants and...

We had a really wonderful stay at this hotel. Amazing decor and comfort in a historic building. Nice location, convenient enough to walk or Uber/taxi to most locations around town. Staff were friendly and service was impeccable. We would definitely stay here again.

Very nice hotel. Service was very good. All staff was very professional yet warm. Yummy cookies every night was one of my highlights. Rooms where beautiful and extremely clean. My only complaint is there seemed to be a small disconnect in communication which caused minor annoyances. But the staff was quick and eager to reconcile any issue. I'd definitely go back I feel like I know them.

I researched so many hotels for our first stay in New Orleans and I am so happy we landed on Maison De La Luz! This hotel is so beautiful and the rooms are luxurious and over the top AMAZING! Every single inch of this hotel is beautifully maintained. Most importantly I cannot say enough great things about the employees! The level of customer service is unmatched! They are the kindest people and genuinely...

Great location close to both warehouse district and the touristy french quarter. Room (1-bed king suite) was spacious and felt new/clean. Staff (excluding reception) was excellent, very friendly and helpful.

Traveling to New Orleans for Essence music festival with friends and family. I would like to say thank you to Jasmine at the front desk, Dylan, the doorman, and Al/Alvin/ Albert the bellman. They took great care of us, and remembered our names. which gave us a memorable experience during our stay. I route what spaces and did not like amenities. I can’t wait to try this place out for Christmas, as...

Very nice and comfortable. The hotel is well maintained and updated. The rooms are updated, spacious, clean, and well organized. The pool area was clean, fun, and relaxing. We ordered food from the Dominica Restaurant in the lobby. Everything was delicious; however, the Fried Tuscan Kale was phenomenal. The only drawback is parking. Have fun!

The service is impeccable - we had some reservation issues early on, but Ashley in concierge went above and beyond to make it right. Comfortable rooms, but similar feedback as others on the size of the bathrooms (a little cramped). Pool deck is small but lively and the restaurants/food is great

The Roosevelt, Waldorf Astoria hotel in New Orleans was a luxurious place to call home while we explored the French Quarter. From valet to rooftop swimming pool, from beautiful lobby to cozy rooms, the Waldorf was a breath of fresh air in a city of adventure. We stayed in an upgraded room and enjoyed the spacious sitting areas, comfortable beds, and clean and well apprortioned washroom. Staff was pleasant...

From the time I arrived till I left, the hotel and the staff were above and beyond my expectations. The only thing missing from my experience was my family, as I travelled for business. The room was upgraded and was overlooking the pool. The room was beautiful, nicely decorated and very comfortable. The staff at the fountain lounge was phenomenal. The cleaning staff was beyond expectations. I felt...

Great location on French quarter. staff couldn’t do enough to help. Bar/restaurant and courtyard great places to spend time, especially if Davenport singing.

Awesome live jazz music every Friday and Saturday night on the 3rd floor. Great food and swanky venue.

My husband and I stayed in the Club Level. Most of the staff were very friendly and accommodating but unfortunately there were a few staff members who were not as friendly to us ` we are African American`. I want to mention that Terrence always greeted us with a huge smile and was very helpful. Janis, Christina, Danielle and Charles were also pleasant and attentive to EVERYONE, which was very much...

M-Bistro was a nice experience. Good food for a decent price. I had the 3 course August Deal which was worth it. The food like most of the food in New Orleans was relatively salty but not a deal breaker. Beignets were top notch.

This is an amazing place. My hubby and I got to New Orleans early and our room wasn't ready. We upgraded to the Concierge floor. Highly recommend! Danielle was so sweet! Loved everyone in there! The location is perfect and the jazz in the Davenport Lounge is top notch. We do not want to leave as the hotel, amenities and staff are fantastic! Thank you so much!

Great hotel, very ckean and staff super friendly. Only downfall is that you dontbget much for the amount you pay a night. Other than that we had a great stay.

Excellent location, staff and suite! The club lounge was incredible. The front desk staff looked after us so well and we were only safe we couldn't stay longer.

One of the nicest places I have stayed. My toddler, baby and I were there for a week and the accommodations were perfect but more than that the staff was amazing. The restaurant was also lovely and the jazz evening at the bar had a great little band which was a definite plus

Not exactly what you'd think a 5-Star Accommodation would look like. Needs updating. I get that the furniture is antique and in a Victorian setting... The only pluses are the the size and layout of the room. Room service was good, until we startled a housekeeper on her way into our room MID-DAY?? She started to stutter as we came up behind her. She placed her cart at the end of the hall (there was...

The Windsor Court Hotel is a wonderful place with wonderful rooms and excellent service. During my stay there, room service was excellent, the bellhop was fast, and the in-house restaurant was amazing. The Windsor Court Hotel is located in downtown New Orleans, just far enough away from the French Quarter to avoid most of the noise, while still allowing it to be well within walking distance of bourbon...

Old-school hotel but well-maintained and great service and amenities. There is nothing modern about this hotel, except perhaps its size and the flat screen TVs. Decor is 19th century but classical and in good taste. Suites are big and clean. Hotel staff is friendly and helpful. Location is perfect. Just outside of trendy warehouse district with fabulous eateries and galleries and cultural French...

We only stay here as the suites are fantastic. We stayed there once and the band The Cure was there and we were headed to their concert. If millionaire bands stay there...why not you? Go during the week and save. They offer awesome room service and have a nice old fashioned bar. Their restaurant is top notch.

Stylish and spacious apartment close to the main attractions.

Great layout. Easy to navigate. Our units had lots of space.

They were doing construction across the street but the bed was so comfortable it didn't bother me one bit. Loved it loved loved it!!!!!. Beautiful clean spacious.

Stayed here for the Eras tour and had an amazing experience. Staff was so nice. The hotel had free friendship bracelet making and glitter before the show. They had bottles of water available for when we returned after the show. Room was clean and roomy. Bed was comfortable. They made our stay so nice and catered to us Swifties 💓🫶

Good location near the French quarter, louis Armstrong park and tram stops for further afield and bourbon street for a little jazz and people watching. Large room, comfy bed, good air-conditioning. Rooftop pool is nice to have but very small. Loads of cafes close by for breakfast and dozens of restaurants walking distance.

My stay was absolutely flawless. From check in to check out the hotel provided excellent service. Every aspect of our stay went smoothly. The valet was always quick and polite with retrieving our car. A special THANK YOU to Mark at the front desk who helped me locate my suit that was left behind at check out. Thank you again. Would highly recommend this hotel for your business or vacation trip to New...

I’ll start with the positive being that it’s within great distance of bourbon street and good places to eat. However, upon arrival for our family reunion, our room was not ready. We were specifically advised that our room was cleaned but had yet to be inspected. We advised the concierge that due to the reunion, we were told we could check in earlier than 4PM, but to our surprise that was not the case...

This hotel was very nice and clean. It was easy to park and check in. We were greeted by friendly staff who helped us with parking and luggage. We were in a deluxe room and it was very nice and spacious and we especially liked the bathroom because the sink was behind the toilet door and it had a separate vanity. It was also close to Bourbon Street and many other local attractions, so it was easy to...

Personal visit 05/19/05. This hotel was fantastic and I highly recommend. Before arriving, we prepared a tray of gifts for the significant anniversary. Check-in was quick, easy and very friendly. The room was a good size, very clean. The staff were friendly and helpful throughout our stay. There are a few restrictions on breakfast and room service due to COVID-19, however they were quick to help with...

What a great hotel only a few block from the French quarters. You're close enough yet far enough that you don't experience a party until 4:00 am. Valet was great, nice upgrade to an executive sweet overlooking the super dome . The bed was great after a long day . Amenities offered were great in the bathroom and enjoyed the M club and pool/ gym area. Wonderful stay

This hotel is all about the location and the staff. Beautifully renovated, it could not be more conveniently located, literally across the street from the Convention Center and the Boardwalk shopping mall. The staff is amazing! Everyone is cheerful, helpful and go out of their way to provide excellent customer service. Special mention to Adam Ramirez who was super helpful when we needed to box and...

I want to start by saying that the hotel is extremely clean. The person that checked us in did an incredible job to accommodate any needs we had and blew me away with her great attitude. We weren’t a problem, but she was just so amazing so I have to say that, and then Danielle at the bar was very attended to everyone and she blew my mind by watching her take care of everyone, especially us, of course...

Ive stayed at this location the past 4 years as I traveled to New Orleans rather on business or family trip. This will be the only hotel I will stay at anytime I visit

Easy check in. Mclub closed but gave credit for parking. Friendly staff. Rooms were nice. Pool was pretty small. Only 1 mile walk from everything. Would stay here again.

What a wonderful vacation! The hotel is beautiful, beautifully decorated, clean, fresh air, just wow! The staff were amazing, I believe the gentleman named Tim who checked us in was a godsend! I mean from the moment we walked in the door he took great care of us. So helpful and went above and beyond to make sure we were comfortable and enjoyed our stay. The location was perfect! We walked a few places...

I stayed here for the Taylor Swift concert and it was such a magical experience! Mike is such a kind soul and helped us figure out transportation and the beach. David was so helpful too in helping the whole time. It really did feel like a home away from home - felt so warm and welcoming. The hotel is beautiful and historic but our room was renovated and so beautiful and clean. The Swiftie gift bag...

I loved this little spot! Super amazing staff they gave us recommendations on everything and did not let us down! The bar here was super cute and drinks were great. Room was very comfortable only downfall was the shower pressure was not great I would give hotel a 9/10 only negative was the shower pressure

We stayed in this hotel before and after a cruise. The hotel staff were very friendly and helpful. They gave great advice on where to eat and what to do. The hotel was within walking distance of much of what we wanted to experience. Rooms were being renovated in part of the hotel, but we were placed in a renovated room. It was beautifully furnished. The 11/12 foot ceilings in the historically rich...

We had a wonderful experience with this hotel. Location is amazing, we valet parked our car the first day and never drove it out until we checked out because we could walk to every destination on our list. Price is great especially for how close it is to the touristy areas of the french quarter. In a quiet location, nice amenities provided, gave us coupons for the bar and for nearby attractions. Rooms...

Beautiful lobby, nice pool. Although the bar was not very appealing in ambience and decor, the barman made excellent cocktails. Decent shower pressure and thick towels

Great location, friendly staff. Water pressure was more of a drizzle, otherwise lovely room! Very happy with my stay here.

This is a great hotel for being on bourbon. Actually getting updated as I type in the lobby. Rooms also have been updated. It’s an older hotel so things are a bit funky in terms of layouts but it works. Can’t beat the location. Hotel pool also was really nice. Blocked well from the wind so can use more than expected. Decent hotel bar. In walking distance to all the action of the French quarter...

A great location, minutes from anything you'd want to do in NOLA, and the rooms are fine... the insulation against the inside is great, but inside... housekeeping starts cleaning at 8am sharp and all you hear after that is doors REPEATEDLY slamming against the security bolt. I would've thought a family of 12 was moving out of a 3 story apartment with the amount of noise. That said, they were sure to...

If you want to be in the middle of everything but also be able to get away from it all, this is a great hotel. The needs were comfy and the balcony overlooking the courtyard was cute. We wanted to be overlooking Bourbon St with a gallery (covered balcony), but I think we probably got more sleep where we were. However, they should have told us that the cockroaches in the trees will get into your room...

If you are looking for a quality hotel in the French Quarter, I definitely recommend Four Points. The people working the front desk are especially nice and helpful. The wait staff was pretty good. The pool was enjoyable. I wish they made a bit more shade around the pool, but it was still fun. Our room was a little run down, like the toilet didn’t flush right and the water faucet in the bathroom sink...

Great location and great hotel. Definitely a deal if you want to be in the French Quarter.

Central location, in the heat of the action. Restaurants are at within a 2 minute walk, bars, shops, the Mississippi River is 10 minutes away, Congo Square as well. If you want to enjoy all the vibes of the city nightlife, get a room on Bourbon Street. If, like me, you want to sleep before 3am, book a room with a garden/pool view. All the staff is very helpful and accommodating.

First time here in New Orleans. I was very impressed with the quality and the security of this hotel. Valet parking was so nice, car was secure and returned promptly when requested. Walking distance from all of the restaurants and bars. The employees were so very polite and helpful with all of our needs. I will definitely be returning to explore more and this will be the hotel I book at.

Great location. Staff was nice. Hillary checked us in, she was really quick and personable. Only few complaints : window view lol not ideal at all, had us thinking it was muggy and raining all day, the air doesn’t feel like it working throughout the night, and no pool, but overall great experience. Would stay again, really close to bourbon, same street really. .always felt safe walking as well..

Overall a positive experience. The location to bourbon street was great. The room was clean, but our room was hot. We couldn’t turn the air down anymore. The main reason I stayed here was because I brought my dog with me to go to a specialty hospital in New Orleans. My biggest issue was that there was no where for my dog to use the restroom. When I asked the front desk staff if there was an area for...

Staff very helpful and friendly especially Marc the barman Breakfast was reasonably good more choice would have been nice

Good hotel. A block from Bourbon Street. Parking is available through the Hilton around the corner, but check in early to use the parking or you'll have to walk a couple more blocks. Entry and exit is permitted at the Hilton ($20), but not at other adjacent sites. We discovered the 6th floor patio on the day we checked out. We were there for 3 days. Due to Covid they don't clean the rooms and...

Nice hotel. A block away from Bourbon Street. Parking is available via the Hilton around the corner but check in early for your parking or you will be walking a couple of blocks extra. In and out is allowed at the Hilton ($20) but not on the other surrounding lots. We discovered the 6th floor patio on the day we checked out. We were there 3 days. Due to Covid they do not clean the rooms and they only...

Enjoyed our stay, great location, and patio pool ambiance! My partner complained the service door near room 304 was a bit disruptive, audibly getting access through the night, but I slept through it! And I mentioned to the manager and he was concerned and investigated. So 5 stars from me.

Visited this past weekend with a group of friends for a birthday celebration. The staff was beyond kind and accommodating. From the front desk to the bartender. To the employees that you passed on your way up to the room. Always a smile and a hello. Taylor the bartender was so so sweet and helpful! The manager made sure to have a special treat in the room with the birthday boy. Everything was wonderful...

The staff at the W was among the friendliest I've ever met. Everyone, from the bartenders, waitresses, front desk personnel, manager, and even the cleaning crew were wonderful. The rooms were clean, unique, and comfortable. The pool and garden areas were gorgeous. Almost everything we wanted to see was within walking distance. I highly recommend this hotel.

This place is the meaning of luxury! Located in the famous French Quarter Downtown New Orleans smack dab in the middle of where you need to be if you travel to New Orleans! Literally walking distance from everything important in the city. The staff is nice and friendly also very helpful. Me and my fiance were there for work and I can say hands down one of the most comfortable beds I've EVER slept in...

Visited in may 2023. Just a few blocks from Bourbon Street. Very central location in the French Quarter. The rooms were fabulous. The pool was clean. The security was great. Staff were quick to close gates at any hint of trouble in the neighbourhood. The restaurant at the hotel has suck delicious food and great entertainment.

I sent a gift to a colleague who is on holiday - Frankie (who works for W) was amazing at helping me out successfully. His recommendations were spot on! Thank you!

Very central located Assess to mall area Harrah's and trolley

Loved our stay here! Room was very clean and nicely decorated. The staff were very friendly, helpful & knowledgeable about the area. I wish I had gotten the name of the maid that cleaned our room, she was very attentive and made sure we had everything we needed for our stay.

This is a really nice hotel. The staff here has been nothing but amazing. The rooms are very clean and the hotel is within walking distance of a lot of interesting locations. The health club is stunning with 8 full size tennis courts(4 of which can be used as basketball courts).

It’s a great place to launch from. Plenty of shops for that item you forgot at home. Convention space is awesome. The views from the suites are amazing. Concierge has the tips for the hidden gems.

Great location and great restaurant on site.

Average hotel. Some rooms overlook the lobby.

Centrally located in French Quarter but far enough from Bourbon St not to be noisy.

Clean, comfortable, affordable. Wonderful staff. Erica at the front desk was great! She went out of her way to help us and recommend places to visit in the city. The next day she still remembered us and referred us again. A personal touch that you don't see too often anymore! Would definitely stay here again!

We had a great time in NOLA as always. This hotel was located in the perfect location for us and had a GREAT view of the city and the Mississippi River. The room was small with a two year old but we really enjoyed it. The room was clean and well stocked. Judging by other places we explored, the entire hotel was well maintained. TV and cable were fantastic. Keith, the bellman was absolutely fantastic...

Thank you for the comfortable room, great view and courtesy shown during my stay.

It was a great place to stay. I loved everything. We have early check in and late check out. Valet was amazing. The bartender was great!

To be honest, this is not our usual choice for a downtown New Orleans hotel. But we are very pleased with the experience. The rooms were very good and each one had a good view of the city. The staff were very friendly and accommodating. They did an excellent job sanitizing the room. The use of masks is reassuring, etc.

Was an excellent location, right in the centre of town. Not even a minutes walk to Bourbon Street. Our room was a little bit small for three of us but that was expected. All facilities were great.

Nice 4 star hotel right on the edge of the action on Bourbon Street. So you don't have the ruckus but you're steps away from the action. I'd definitely stay there again. If you fly in DO NOT buy the shuttle bus to the local hotels! It took FOREVER to even get close to my hotel...people where bailing left & right every time the bus stopped even if they were 3-4 blocks away! I had to bail 3 blocks away...

The hotel is very nice! Surprisingly, the staff especially around the main entrance can be a bit crabby.

This place is so nice! Every one of the attendance we're so polite, and we're there to address all of your needs. The bar here is fantastic, definitely try to get a drink from Chris! The rooms here are nice, but it seems a little dangerous out front of the hotel. Just walked by anytime after 6 p.m. and you'll understand.

I liked my stay here. They allowed me to check-in a few hours early. The room I booked wasn't ready so I took what was available, of which they said was a "similar room." It wasn't. More like a downgrade when I compared the room descriptions and type later on. Especially for the amount that I paid. Though, the room was very clean and smelled great! One concern was there wasn't a refrigerator, microwave...

Hotel room was a suite and nice looking. Though, it needed more decor and a mini fridge to store drinks/leftovers. The pull out couch mattress was uncomfortable and thin. Our conference rooms were really nice with water coolers available. The lunch and snacks were delicious in between meetings. The staff was nice and helpful.

I called and called to get maid service and no ine came. I think 3 times in one day. The front desk wouldn’t answer after that. I spoke to the maids the next say and they were never told. I fond it unacceptable for a front desk at a hotel this large to not answer calls. There is also a bunch of hidden fees at this hotel. The front desk never said anything upon check in and the guy checking out in front...

location was great, walking distance to the French quarter and easy access to the garden district rooms were clean and bright several dining options incl Starbucks on site

The Hyatt is the go-to hotel for our family vacations to New Orleans. It's a great location along the street car route, next to the Super Dome. The staff is extremely welcoming and friendly. We love the variety of restaurants and bars inside the hotel lobby and the 360 views from the gym at the tippy tip top will inspire any workout.

The room was small but very clean. Noisy, as neighboring rooms closed their door it would be heard in our room. We could hear the person upstairs walking, running water, etc. Overall, a beautiful hotel in a great location. Staff was friendly and helpful. May want to pack some earplugs if you are a light sleeper.

Great location, excellent staff, with a great view of the Superdome. From a technical logical standpoint this hotel is superior to most others in the area; however, you will likely get lost and this hotel on your first attempt trying to navigate through it. Highly recommend asking a staff member to show you around this hotel. When we first arrived we were given a one bed room when we were supposed...

This hotel is amazing! The service is incredible here. Everyone from the valet to the front desk. They have gone above and beyond for our stay. Explaining the valet pricing and safety to letting is check in early. I would highly recommend this place for any visit to New Orleans. I will certainly be back!

Stayed here for a conference and loved it. Very close to many attractions, including the NFL and NBA sports complexes right around the corner - a couple minutes' walking distance. Parking is expensive and is not directly owned by the hotel, but there is plenty of street parking for up to 2 hours if you're just stopping by. Lots of spacious meeting rooms, east access to everything, hotel rooms are...

The hotel was really nice, but the hotel room wasn't that great. I was expecting a better room than I received. The room needed updating bad. We travel a lot and Marriott is our go to hotels. But overall we enjoyed the hotel and its location. The parking is a nightmare.

The hotel was very pretty just a couple blocks from the French quarter, the casino and most of the attractions. It's in a good spot to get to pretty much anywhere in a few minutes walk! The staff were very friendly and have better information on restaurant, if you don't want to get stuck in a tourist restaurant and you like the hole in the wall places. For the room it's self I wasn't as excited after...

This hotel is great for anyone who wants to be close to the action of New Orleans. It’s walking distances to bourbon street. The fitness center is one of the nicest I’ve seen. The hotel needs to add a few things to be perfect. 1. It would be great if the rooms had a microwave and a refrigerator in the rooms. 2. Our room and the floor our room was on smelled like wet carpet. 3. The room was hot even...

At this point I'm at day 4 of a 9 day stay. The room is on the 43rd floor with a view that is a bit overwhelming for a person with issues of height. I really can't look down without feeling a bit queasy. Now the stay has been delightful... Starbucks in the lobby. Front desk personnel are so helpful as are the folks at the concierge service. This is my second visit to NOLA and my second stay st...

Great hotel. You can safely take!

Had a great view of the city. The room was clean and the staff was nice when we checked in. The lobby was decorated for Christmas and looked great. Short distance to french quarter and bourbon. Would definitely stay here again

Looks nice from the outside. Stepping into lobby comes along with an overpowering scent of perfume - much like certain stores at the mall. The room itself was fine, but small details show through. Things like the toilet missing the covers for the seat hardware and the backing peeling away from the mirrors really kill the illusion. A few positives about the accommodations, the full length windows in...

The personal (nice woman) atteded us in check inn, was so professional.

Really friendly staff! The concierge, Pierre i think was his name? is SUPER helpful and gave us some great recommendations that weren't touristy. If you're not sure where to start go chat with him! The only bummer was that the kitchen was not staffed for late night room service which sucks because drunk people like to eat... but then again there's always Uber Eats now! LOCATION was amazing! Not...

I am an SPG platinum member and I have stayed all over the world in SPG properties. This one has a great view of the city but the rooms were dingy and smelled damp. the double beds were the tiniest I have ever seen and the pillows were not up to typical Weston standards. We received an “upgraded” room, but I would be scared to see what our original room was supposed to be like. The doors are paper...

Nice and clean, staff very friendly. Good location and views of the river. Came back from a run, was greeted at the door and offered a bottle of water straight away. Never had that at any of the many other hotels I've stayed at. Very impressed!!

We had a great stay here. The room was clean, spacious and the bed was very comfy. The location was perfect. Within 10' walking distance from the French Quarter. The staff was friendly and made us feeling welcome. There is a beautiful lounge with a good view on the city too.

Good central location. Rooms are nice and staff is pleasant.

great location very comfortable front desk staff were amazing very helpful

location is what makes it for this hotel every this is walking distance, service is ok. Elevators situation is not the best. Over all good value for your money

Wonderful hotel. Staff is very helpful and friendly. We stayed here for 6 days. LOVE the restaurant right in the hotel. I will definitely stay here again.

The rooms were huge. Very nice and convenient to everything. Valet parking like every hotel in the area is ridiculous. Used a parking garage 2 blocks down for less then half.

I stayed at the Pere Marquette for a weekend vacation trip. The bed was entirely too comfortable and I wanted to spend all of my time sleeping instead. The hotel is really nice. It has a restaurant as well as lots of space to hold functions. Every morning my lifestyle club was offered a large spread of complimentary breakfast in their pre-function room. The staff was very friendly and eager to assist

On Thursday morning when I retrieved my new minivan from the valet I noticed the rear seats had been moved, the rear vent window was opened, the interior dimmer was turned off and there was an almost empty bottle of water in the rear cup holder. So, one of the valets used my vehicle as a lounge on Wednesday night and did not bother to clean up after himself. I immediately contacted the hotel through...

Fantastic location, just around the corner from Bourbon St. & Canal St Staff were wonderful and helpful with anything you need

Was driving past New Orleans on a road trip home and had to stop for a night as I've never seen the city. Booked this place based on reviews and was very happy. Location is amazing and the room was very clean. Staff was also very nice especially valet and security. The convenience store across the street is a little rough at night but we had no problems. I plan to stay here again next time we visit

We knew the rooms did not have a refrigerator. We requested a room with a refrigerator. The front desk said the upgrade would be an additional $ 15 per night. I said “wonderful”!! The hotel does not have a restaurant or bar, but considering they are literally EVERYWHERE, no problem. You are within walking distance of everything. It’s not ultimate high end. It is clean, the staff was wonderful. The...

Honestly one of the best hotels I’ve ever stayed in. The location is choice. The view from the amazing pool is beautiful. The staff are top notch. As someone who was in the service industry for 20 years, I am blown away by the staff here. My stay was almost two months ago and I’m still in awe of the service I received from everyone I interacted with. A special thanks to all of the guys who valet and...

Close to all the places you want to go when in NOLA. There was a small issue with a package we booked with and the hotel front desk more than made up for it. Rooms were a little smaller but clean and quiet, definitely worth the money. We also had a bathtub which is nice, considering most hotels are going shower only. We will absolutely stay here again.

Room was clean, king size bed, safe for valuables included. No mini fridge. Located centrally within French quarter with everything you need within a mile. Service was good, but my rooms AC wasn't working too well. Bathrooms are nice. Amenities could be upgraded overall, maybe a complimentary breakfast.

Good location, good security (had to use card key to get to a room floor and show card key to security if after hours)

The location was fantastic,didn't need the car.

Went in to have a jazz brunch at the restaurant. This restaurant is a must if you are looking to have a great meal and cocktail. Everything we tried was very well done and the presentation was also amazing. The wandering jazz band was a great touch and really enahanced the atmosphere.

Royal Sonesta is right on Bourbon street in the center of the French Quarter. I loved being across from the Jazz Legends Park and several amazing restaurants. The hotel staff was always helpful and the rooms were spacious and comfortable. The hotel wasn't too loud to sleep. The pool was nice to sit by during the day. The hotel restaurant Desire had wonderful food.

It is located in the perfect spot of the French Quarters. The service is excellent! The rooms were great and clean. The food is excellent!! I will be back here again!! I love it here!!!

My family and I visited for Easter brunch and it was absolutely fantastic. There was a large spread of quality New Orleans style dishes that could definitely compete against some upscale restaurants in the area. There was a child's buffet, at child's height, with kid favorites. The staff were all professional, kind, courteous, helpful and more than we could've hoped for. The facilities were well...

Absolutely amazing staff. Answered all questions with thorough knowledge. Everyone we've met at the hotel is ready to assist, personable and delightful. We will definitely be staying here again.

Restaurant👍 All the staff were excellent in every way

I liked the location I liked the bed I really liked the quality of work of the concierge, good advice and was very kind and professional The hotel is beautiful and very authentic to the architecture of the city

This is a clean hotel for being how old it is. Couple cons right off the start. There is no loading and unloading area. The clearance of the parking garage was only 6 ft 4in, so our vehicle and several other trucks could not fit and we had to pay additional parking down the road and still had difficultly finding a spot. Then we have to bring our luggage all the way to the hotel. Another person in our...

Didn't stay at the hotel. Had Sunday breakfast though. Friendly, personable, attentive, and polite staff. The food was fresh and tasted great. My suggestion would be (as a diner) ask for a table near the windows, and have the added benefit of people watching. 😉

Didn't stay at the hotel. Although I had breakfast on Sunday. Friendly, personable, attentive and polite staff. The food was fresh and delicious. I would suggest (as a diner) to ask for a table by the window and have the added benefit of people watching. 😉

Our go to hotel on New Orleans! Right where we went to be, too blocks from so much fun and great food. Love The Rib Room and the rooftop bar. Alex, the bartender at the bar mixes delicious drinks and is a true pleasure! Hope to be back soon!

Just returned from a lovely 5 day trip to NOLA where I stayed at this hotel. I really enjoyed my experience here. The staff was friendly, checking in and out was a breeze, and the room was comfortable and spacious. It felt like a home away from home. As an early riser I appreciated being able to acquire espresso at 7am at the Funny Library. I was travelling with a friend and we had separate reservations...

Great hotel! Room was lovely and clean. Good location with a CVS store minutes away. Beautiful roof top bar with great views. Let down a little by the guy serving drinks. Real attitude and served our drinks in a hot glasses. Front desk guys were great.

The rooms were excellent. Very comfortable beds. Controls for lighting and AC on the TV were super cool. Dual overhead/wand shower, awesome. The view from the pool bar is fantastic. Had a postcard sunset our last night. All the staff were super friendly but want to single out the doorman Tim for his over-the-top excellent service. Easy walking distance or short Uber ride to all the attractions...

Great stay! Room was so cozy, staff were all so friendly and lovely. Location was awesome, quick walk or trolley to wherever you needed to go. Pool club was great, funny library was great, bar & commons club was fantastic. Total stay would have been 5/5 but my only grievances is that 1) the pool should be open later than 7pm, people are out exploring and being tourists and if you go out and do all...

Absolutely amazing! Second trip to visit Virgin hotel and it never disappoints. The hotel is cool with fun artwork and overall genuinely beautifully designed, but my favorite part is the staff. Every Single Employee is kind, thoughtful, and cares about every guest. Thank you so much for making my birthday and my husband’s first trip to NOLA so spectacular.

I am forever grateful to the staff at Virgin New Orleans for their hospitality and gorgeous accommodations. Let me first say that this hotel is absolutely stunning, the rooms, the art, the ambiance, the food, the COCKTAILS!!! The staff is superb, friendly, informative, and joyful. The hotel has an amazing energy and a delightful aroma that carries through all the way to the rooms. During our stay New...

beautiful hotel, great location, professional staff

Great location, beautiful hotel. We saw service people at all times of day and night, cleaning and maintaining the facility. Nice toiletries. They don't provide water, which I thought was crummy. The hotel messed up our reservation, but gave us a bar tab to make up for the inconvenience. All in all, a good place to stay.

One of the best hotels I stayed at without a doubt! Service and accommodations don't skip a beat! Beautiful, spacious room with a killer view of the city with all the bells and whistles. I also enjoyed the whirlpool and sauna during my stay. Breakfast by room service was incredible! Will definitely be back!

Wasn't impressed by the quality and cleaniness of the room, especially the bathroom. I literally put a towel down in the shower so my feet wouldn't touch the shower floor. It was my first time staying here and I expected better. Staff was helpful and nice which is why I have 3 stars instead of 2.

Excellent bend-over-backwards staff. Quiet 2-night stay. Valet parking only can make for a slow car retrieval (allow 10 minutes even if you request in advance). Convenient walk to the French Quarter. Killer view from room 2112.

I got a very good rate while staying here. In fact I paid more to park my car than to sleep in a bed on the top floor. The view was not the greatest looking out over the city (not towards the Quarter). While I was there the weather wasn't really the best. So I would sit out the rain and catch up on some work while the TV was on. However due to the Direct TV, there was a lot of no reception with plenty...

Out of the hustle-and-bustle of the French Quarter, but an easy walk. Walking distance to good food and shops, with an easy streetcar ride directly to the French Market.

Loved this hotel. Close to everything. Clean. Safe. And the staff was wonderful. I will definitely be staying here again. I've seen other reviews complain about the parking fees, for that I suggest booking through the ihg app. I booked w/ parking included for only an extra $10 a night instead of $35

I really enjoyed my stay. I left my air capsules at the hotel and they sent them to me. Appreciate it. Thank you very much! Def will be back!

Had a great time, loved the little balcony, bar and restaurant - an added bonus. The elevators are a bit complicated, I loved sitting by the pool. This is a very busy hotel. Also rented a banquet hall and it was acceptable

This is New Orleans and the location of the hotel is everything

Decent room, okay location. Check-in no problem. Used the shower the next morning and was up to my ankles in water that would not drain. Put in a request that am, got back in the PM and no notice that it was dealt with. Contacted front desk and they advised it had been dealt with. Next morning in the shower, same back up of the drain, when I mentioned it at check-out clerk said nothing she could do...

Room was newly renovated so everything was new. Very comfortable. Friendly staff at the front desk. Location is short walk to French Quarter and streetcars on Canal St. and St. Charles.

Charged fees that were not disclosed at anytime until checkout. They called it an amenity charge, which was charged on a daily basis - about $8.50/ day total including taxes. Many things broken in room, like shower curtain rod, desk leg, drawers would not stay closed and more. Complained about amenity fee at checkout, stating it was never told to us, and they said they would remove the fee. However...

I wish I had caught her name but the concierge that checked us in was so friendly! We were there for a concert and she knew the bands music. After the concert I stopped back by the desk just to chat. There’s nothing I love more than personable staff!! The room was clean, beds were so comfy I didn’t move all night! The view from the 9th floor is amazing! This is a safe/secure location that I would not...

Great rooms with great amenities. In the heart of the French Quarter (intersection of Bourbon Street and Iberville Street). Don't be surprised by lots of noise and traffic outside the hotel and your room. The Bourbon Street party goes 24/7 and never really lets up. If you're looking for a more peaceful stay, consider a hotel outside of the French Quarter.

It is in a fantastic location. The restaurant attached to it is The Red Fish Grill. We ate there it was amazing! The service was exceptional in the hotel and restaurant. The room was fantastic. The bed was very comfortable.

Service was great, employees were mindful of our privacy as well. First day of service was a little shabby but great afterwards. For the price the hotel isn't amazing, but you can't beat the convenience of the location. It is in the epicenter of all the partying and tourist attractions. Lots of good eats in the area as well!

My stay was pleasant. The bed, bathroom, and carpet were clean and there was no odor of smoke. The building itself is pretty unremarkable. It's kind of an odd space for the hotel. The architecture makes it somewhat functional but it's still not the best building. Their meeting areas are fine but I would not recommend this venue for large gatherings of more 200 people. The catering was decent but definitely...

No matter if you are staying here for business, family, or just to party this is the place to be. I want to give a special thanks to the management team , especially Matthew Rogers. He went above and beyond to ensure my family's complete comfort and satisfaction. Great room service, great room. Everyone from the valet, desk clerk , to house keeping were impeccable.AMAZING STAY.

It feels like a maze going to your room and the signage could use some help, but it's a nice clean and quiet place considering it's at Bourbon....i wish there was a microwave to use esp since they have a fridge in the room. i love the magnolia scented lobby!