Club Quarters Hotel White House, DC

Facilities: The gym stinks. There is no shower gel in the room, only soap

Environment: It is next to the subway station, which is quite convenient. The sound insulation is very poor, and you can hear people coming in and out clearly

Hygiene: OK

"A Sinister Exercise in Disrespect and Deceit - An Inconsiderate Nightmare with a Crying Baby in Tow!"
Words cannot fully capture the utter contempt with which CQ White House treated us during what was, without question, the most disastrous hotel stay of my life. If there were a way to rate this place negative stars, I would. Let me start by saying this: the audacity of this hotel is only rivaled by their complete and utter disregard for human decency.
I booked a room here for Inauguration weekend, fully expecting the 4-star experience promised on their website. Spoiler alert: that was a lie. What I was met with was the kind of fraudulent bait-and-switch that would make a used car salesman blush. The photos they showcase are a sick joke, depicting a swanky, modern establishment that bears no resemblance to the sad, dilapidated hellhole I actually arrived at. The entire operation is a charade designed to lure in unsuspecting guests, only to deliver an experience that’s so far below expectations, you start to question if you’re on a hidden camera show.
Let’s talk about the price. $3,230 for a single room over a holiday weekend—clearly, a price gouging scheme dressed up as "premium pricing." What they don't tell you is that this place isn’t remotely worth $300, let alone $3,000. But wait, there’s more! The "customer service" (if you can call it that) was an absolute joke. When my plans changed, and I needed to add my wife and child to the booking, I called the hotel repeatedly, hoping to explain the situation and request a simple cancellation or adjustment. They flat-out refused to help, even going so far as to say “don’t bother talking to us—contact Booking.com”. I did, and was sent back to the hotel. This back-and-forth went on for hours, with zero resolution, and my family and I were left to fend for ourselves, completely stranded. No empathy, no apologies—just rude, dismissive attitudes.
But here’s the kicker. We had no choice but to go to the hotel, hoping for some semblance of decency. We were not just disappointed—we were disrespected beyond belief. The room was a disaster. The photos online? A complete fabrication. The mattress was a pathetic joke, about half the size of what was shown in the pictures. And let’s talk about space: If you call those cramped, narrow walls a “room,” then I’ll gladly hand over my firstborn. It was a coffin-sized shoebox. Oh, and the noise isolation? Forget it. I could hear the neighbors breathing, not to mention a series of loud, soul-crushing coughs that were so pervasive I felt like I was sharing a room with a chain smoker.
But wait—there’s more. The room smelled like a damp basement. The carpet? Musty and disgusting. The couch was old and saggy, with cushions so worn out they felt like they might collapse under you at any moment. And don’t even get me started on the bathroom—if I wanted to experience claustrophobia, I’d have just gone home and locked myself in my own closet. It was that bad.
In the end, with a crying 2-year-old and no other option but to abandon ship, we left—bags in hand, dignity in tatters—at 11 PM to scramble for another hotel on the coldest night of the year. A hotel that, mind you, was kind enough to actually let us stay there without the attitude, without the games, and without the ridiculously inflated rates.
I cannot overstate how incredibly inconsiderate, fraudulent, and downright disrespectful this establishment is. Do yourself a favor—avoid this hotel like the plague. The only thing more "misleading" than their pictures is their total lack of decency. Do not book here. This place is an absolute scam, and if you value your time, your family’s well-being, or simply don’t want to be treated like garbage, steer clear of the CQ White House. Trust me—there are literally hundreds of better options in DC, and you deserve to stay somewhere that treats you with basic human dignity