Apartment in Grand Blue Fafa Golem in Golem

Very beautiful and nice place to stay.

Recommend
Near the sea. Food was good.

Overall, the property is wonderful, but the staff, particularly the receptionists, are not very friendly. The ladies seem reluctant to do their jobs; they either take an excessively long time to assist guests or, when they finally do help, they often get it wrong. This is my biggest complaint— the resort really needs to invest in friendlier staff. They are unhelpful and seem indifferent to any concerns you might have.

Additionally, there was a dining area that was clearly overcrowded, yet they continued to serve breakfast, resulting in a wait of 40 to 50 minutes. You would think they would extend the breakfast hours to accommodate guests, but they did not. The service was just terrible. The customer service was very disappointing.

Friendly and helpful staff, Julian delivered exceptional customer service/leadership skills, he is the man to go to with any queries or enquiries. We Loved the indoor pool, jacuzzi and spa services. Large variety of buffet style meals, but my family preferred the a la carte dinner meals. Will definitely come back to this hotel.

Great hotel, always good food and friendly staff

Excellent service for affordable price

Is a good place to stay, safe and convenient.

Everything was clean and the staff was very friendly , the receptionist Julian was very polite and we enjoyed everything about the services . The SPA was wonderful , to pass an amazing weekend with that price was amazing .

Friedly staff
Beatiful room and amazing Spa.
Definitely visiting again.

The hotel provides exceptional value and quality. Staff are always polite and very helpful. Dining options are fantastic and both buffet and a la carte offer great choices.