Mövenpick Hotel Lalez

Very clean and lovely place

It is a good decent resort hotel. Booked for 11 nights. Checked in on April 29th and checked out on May 10th. It was a bad experience to start then it was getting better day after day. It was a low season in April. Staff was inexperienced and things were not right for 5 hotels standard. From May onwards, it started the earlier stage of shoulder seasons when more experienced staff were back to work. The services improved gradually. Hotel rooms were spacious and clean. Very comfortable bed. Good and tasty breakfast. We ate in hotel 5 nights. The first night was not very pleasant because we were given the food not what the menu described. Admittedly, food was very tasty but it was not exactly what we ordered. We talked to the supervisor ALTIN and apologised for the mistake. He was very professional and asked kitchen staff to provide what we missed on the plate. ALTIN is very helpful and understood our disappointment. Also, he offered us some desserts and asked him next time to make sure that everything was right. Truly the hotel chef cooked very tasty meals for the first night. We decided that we gave it a second chance. ALTIN took order and made sure that everything we ordered the chef cooked for us. Then, everything was nearly perfect. We had 5 dinners out of 11 nights. During the ‘non-peak’ season, hotel outdoor swimming pool was not open. Indoor basement swimming pool was a bit of cool side. Staff were good but unable to cope with sudden surge of tourists groups on certain evenings. It is a good hotel and try to avoid the low season.

The hotel and staff was really great. Very clean, accommodated my requests happily and nice breakfast.

Very good experience, fantastic rooms and very good service, thank you to the staff for this service and taking care of us, see you again

Everything is perfect.. hotel.. service and everything is perfect. Respect 🙏

The location on the map gives the maximum advantage in the form of booking throughout the year, and not just in the summer season.

Wonderful hotel. We stayed from September 19 to September 30, 2024. We didn't want to leave. Upon arrival, it turned out that the room we booked was not available, and they upgraded our room category to the best - a two-room suite of more than 50 meters with a terrace also 50 meters - with sun loungers, a huge umbrella, a dining table and a small table with chairs. And no extra charge! Special thanks to the hotel management for this. The breakfast is very good. Everything is there. Fried eggs, omelettes, pastries, vegetables, fruits, hams, sausages, cheeses, sausages, baked zucchini and eggplants. Excellent coffee of all kinds from the coffee machine. You need to walk a little to the sea about 400-500 meters along a shady alley of thujas - it is pleasant to walk, it smells of pine needles and there is no scorching sun. A wonderful large sandy beach with sun loungers and umbrellas. At the reception they also give out towels or blankets for the beach/pool. Everything is free. The sea has a gentle entrance, it is quite shallow for a long time, but the water is always warm, even after the rain.
The location is about 30 kilometers from Tirana and 30 kilometers from Durres. If you want to go see nature/sights, you will need to rent a car.
There were 3 restaurants within walking distance: Gambero is the best. The food is purely Italian, and everywhere the same. Equally delicious. Fish, seafood, meat, pasta, pizza, salads. There is homemade wine. Local beer is delicious, although I am not a fan. There is also imported. There is also a restaurant in the hotel itself. The same, but the prices are more expensive. Sometimes it was not open.
Shops. There are 3 shops: right around the corner from the hotel (Eco), in the neighboring village of Lura3 (ok) and "on the dusty road" (the best, the richest selection - there are cheeses, fruits, pates, inexpensive wine, though Italian - local wines were not seen anywhere), you can go through the "garbage forest", but it is also very dirty there. I definitely recommend the hotel, it is probably one of the best in this country, if not the best. Good price/quality ratio.

We had a wonderful holiday with family. The weather was good, it was so refreshing. The hotel was smart, good breakfast too.

We had a problem on arrival with the reservation that did not appear in the hotel. I had to call the Italian assistance number but we had to wait several minutes incomprehensibly because I imagine they have a planning at the reception with the arrivals according to the reservations. Luckily then we found a girl from Puglia who unblocked the situation.