Saint George Hotel & Medical Spa

After visiting this hotel, i can assure you that it does not deserve 4 stars… the first thing that I noticed was that they did not have a private Parking for the hotel and people could use only the public one which is very uncomfortable for the guests, Pomorie is a small town and it can extremely hard and tiring to find an empty space that’s near the hotel. In the description of the building it said that it was near the beach creating the illusion that it would be easy to go there and enjoy the sand and the sea…the hotel is near a walkway near the beach…you can not enter the water from there because it’s a solid cement path from where you can only look at the Black Sea. walking in to the spa I thought that the signs for social distancing and maximum capacity of two, put against the spa facilities were there because of covid restrictions but no… the sauna could only fit that much, as it seemed so did the other facilities. We paid for breakfast expecting high quality and variety of foods as the hotel was rated four stars, but we ended up tremendously disappointed- same dishes, some of them cooked poorly, and no fresh fruits or vegetables. The rooms had old carpets, the shower filled up with water every time I used it (keep in mind that I shower no longer than 10minutes). My favourite thing was hanging the sign “please clean this room” after informing the cleaning staff that we would leave in an hour or something ( happened around 13:30ish? with us leaving around 14:15) and coming back with the same sign on the doorknob and our room not being cleaned. This review sounds as if I am the most pretentious person however I was just expecting much more for that price. The only nice thing about this hotel is the friendly staff… I don’t think that the atmosphere in the other Saint George hotels differs from this one…

Terrible customer service. Definitely not a 4 star hotel. The biggest problem was that we've used some clean glasses from the lobby without asking prior for permision. However, there was no one to ask and no one working at the lobby bar. We left a day earlier, having paid for our rooms. We were advised there is no refund. I wouldn't even send my dog to this sh*thole