Festa Via Pontica Hotel

July 2025 The hotel is OK, staff are not chatty or particularly helpful. Smoking is a real issue here, we wanted to sit outside for our meals but there were a lot of people who smoked, even in the rooms i woke up one morning and could smell smoke in the room, i went out in the corridor and it stank. There are two pools, the busy one closest to the hotel ( this is because it serves cocktails and beers) the other pool only serves fruit just, hot drinks and wine, you can get freshly squeezed orange juice between the times of 9:30 am and 10: 30am and then an hour in the afternoon, the staff prepare it earlier so can be warm when you get it. Not many staff understand much English. It is built up around the hotel but has a water park 5 min max walk away which was brilliant. Please make sure your littles ones can swim and that you supervise them at all times in the pool, we found the lifeguards sleep a lot or on their phones. We also saw the lifeguard clean the side if the pool with bleach, a lot of our swimwear is now green. The pools are cold. We were a family of 5 and had two rooms, the one room ran out of shampoo and conditioner, we had to ask 4 times, the fourth time being more forceful to get them filled up. Bathroom tiles had mould and shower could of been cleaner. Food was good, plenty of choice, there was a lot of pork. The fresh bar offers pizza, hotdogs, fries and burgers. Don't buy anything from the shops near to the hotel, walk a little in towards town and it ALOT cheaper. Nessebar is a nice day out, sunny beach is like Benidorm. Entertainment were ok but not many places to sit outside, make sure you take mosquito spray with you. There are cats around but all were friendly.