Max Brown Hotel Ku'damm, part of Sircle Collection

Very loud! (but pretty).

Stayed for 3 nights but only slept on the final night. We were staying above the kitchen, facing the back exit for staff. There were building works behind our room, starting 7am Saturday morning. No info provided about this in advance. Second morning we were woken by staff using the back space, throwing out bottles etc. The ventilation system was super loud and clunky, and the windows sealant was loose so the wind screeched throughout too. Also smell of cigarettes coming through the window from staff smoking outside.

Brought it up with management and the response was, 'Oh', followed by a €60 bill for 4 drinks. Nothing more said. With rooms at €349 per night I think it was pretty disappointing.

Plus side, its a pretty place, well-decorated. Fun basketball game up on the wall, so that was cool. Otherwise, not worth the cost.

This is my first negative hotel review.

I am really disappointed at our stay at Max Brown. Poor service, and miniature rooms - we booked a room for 2 ppl and it was literally no place apart from the bed. No air-conditioning. The service in general (reception) is not very helpful, they seem to know that the place is well located and anyway popular so they do not care.
there is no hotel lobby - no place to sit down and relax outside the room. The whole space is taken by Benedict restaurant. You can not buy breakfast there in advance (when reserving the room) but you need to queue as anyone else (not a hotel guest). This restaurant is extremely popular - so everyday there are crowds outside and if you want to have breakfast quickly you should pick up another spot outside the hotel.
We checked out one night earlier - no-one asked us about the reason for that. We could not receive our invoice as well although I sent several e-mails to hotel reception and called them twice.

I do not recommend this place at this price.