Barcelo Sants

The hotel is conveniently located within the same building as the train and subway stations, making travel very easy. The decor follows a space theme but feels somewhat outdated. The soundproofing in the rooms is poor; we stayed for nine nights, and unfortunately, the guest above us was a woman in high heels who seemed to have forgotten her slippers🤣

The experience was weird and the quality of the accommodation is not up to the standard for which you are paying for. Poor value for money.

Only come here if location is your highest priority. Otherwise spend your money elsewhere.

The whole hotel takes the sustainability angle too far. You'll see what I mean:

The bathrooms are all white - you'll see all the yellow stains throughout. The ventilation is poor so you'll be sitting on moist toilet seats your whole stay. The toilets themselves are very tall - you'll be on your toes when seated. There were signs of moisture damage throughout the bathroom.
The floors are not slanted towards the drains so you'll be standing in a puddle next to the toilet after a shower. The shower heads drip constantly and will disrupt your sleep.

The ground floor toilets have lights that automatically turn on and off when you use a stall. These turn off astonishingly quickly if you are doing number 2s, requiring you wave your hands in the air while your pants are around your ankles.

The heating/cooling is controlled remotely. Fans are always available but we came across a situation where we wanted cool air blowing, it was locked to heating only and had to call the front desk to have that changed. This was in the evening and while we slept, it automatically changed back heating overnight. The room was just way too hot.

The elevators make a distressing amount of crashing and clanging noises. Do not come here for a relaxing experience.

The carpets in the hallways look like they need to be cleaned. There's stains that look concerningly like vomit stains.

Buffet breakfast is high quality but there's no salad bar. After eating heavy foods like paella, meats and cheese you'll want to balance things out. There's salads meant for the omelette station but the chef will get upset if you take it.

Overall the service was very good and attentive. Just watch out if you intend to take salad from the omelette chef.

For first time travellers, you'll be spending and extraordinary amount of time looking for the hotel entrance. The signs from the train station leading to the hotel are marked with a capital H.
H for what? Hospital? Helicopter pad? Help? You'll definitely need it.

I really hope the management take action to the points raised in this review. Looking at their older reviews it seems the same issues were raised but only waved away with lip service and platitudes.

The hotel has really good potential, perhaps enough to be the best accommodation for weary travellers. I wish this business the best.