Monument Hotel

The hotel is located near the Batlló and Milà. Rolex is next to the hotel. Very safe.

Check in... good. Professional
Room... We checked into a family suite, Paseo de Gracia . The room was nice, but a bit small. Good overall, though. When the tv stopped functioning, we changed room. The second room was MUCH nicer. More space. The staff were attentive to resolve the problem. Praise to them.

The only thing we didn't like was:
1) The mattress was way too soft. Incredibly soft. I never felt it supportive in the second room.
2) The water/drinks guy opened the door to offer drinks. Many times, we were in bed/resting, and the door opened after a knock. This service is separate from cleaning. It could be left in the room after cleaning, as opposed to disturbing everyday. Don't open the door.

The hotel has a great location, comfortable rooms and a 3-star Michelin restaurant. It made our stay a pleasant one.

This is my second time staying at this hotel, and it is not as good as the first time. We upgraded to a suite room, which cost an extra 280 euros. Because we had an early flight, we arrived at the hotel after 10 o'clock, and thought we could check in earlier. As a result, the hotel said that there were rooms available, but if we wanted to check in earlier, we had to pay an extra 180 euros 🙂 Well, there is a check-in time. It is reasonable not to allow early check-in, but I just feel that I have never encountered this before, and we upgraded to a suite near Passeig de Gràcia when the room was empty... I have stayed in other five-star hotels before, such as Four Seasons and even Amman, which allow early check-in when there are rooms... This hotel is really too stingy. The room only gave a mini bottle of body lotion for two people staying for two days, and the shower gel in the shower room was empty. We found it when we went in to take a shower. The water in the shower room would flow to the bath, and the bathroom door in the living room was broken and could not be closed. There was no chocolate or anything like that in the turndown service at night, so stingy.

Best hotel in great location!! Super convenient for shopping

The hotel is in a great location and the service is pretty good. The downside is that you can hear the vibration of the subway downstairs, which is a bit noisy, and the water in the shower overflows every time you take a shower

Excellent location and service. This hotel houses to Michelin rated restaurants. The first is a one star and the second is a three star Michelin restaurant. The bar downstairs is excellent and their signature smoked Manhattan is a definite must try.

I recently had the pleasure of staying at the Monument Hotel in Barcelona, and it was nothing short of exceptional. From the moment I arrived, the staff made me feel incredibly welcome. Their warmth, professionalism, and attention to detail truly stood out. Whether it was the concierge providing thoughtful recommendations, the housekeeping staff ensuring every detail of my room was perfect, or the restaurant team serving with such care, every interaction left me impressed.

If you’re looking for a hotel with outstanding service and a prime location, I cannot recommend the Monument Hotel enough. It’s a true gem in Barcelona!