Hotel Oasis

ABSOLUTELY HORRIBLE.
On the first night I found cockroaches but decided to ignore it. On the second day I decided to report it as I had caught one on my bed. The manager ( Alex ) lied to me and said he will give me a full refund for the night as he couldn’t find any other room for me to move to. Not only did he lie but he also failed to get anybody to even change my sheets , which I would argue is the bare minimum after I’ve found a cockroach in the hotel. This absolutely ruined my stay as I was not able to sleep comfortably throughout the night. I would suggest DO NOT book here if you don’t want to find insects crawling around in your room. However , the ONLY good thing here is the location

We actually booked this hotel because of the pool area. However, there are only a few loungers (if you can call them like that at all). Moreover, even as a hotel guest to be allowed to stay at the terrace one needs to buy anything at the bar. Next disppointment is that the terrace/pool only opens at 1pm. It would have been nice to enjoy a coffee which you could buy downstairs in the hotel‘s cafe or just read a book in the morning outside at the terrace since the rooms do not have any balconies or similar. For this huge amount of money definitely not recommendable. :(

We stayed here last February 6-11 and it was passable but not worth it for the price we paid.

Let me break it down completely.

LOCATION: It is nicely located near the center and very near a metro station.

ROOM: Our room was so terrible. We paid extra for a bigger room not knowing that they will give us a room at the corner wherein it seems like you are in a jail when you open your window. You can't even open it to get some fresh air!!!!! Also the bathroom is full of molds. Very disgusting! 🤮🤮🤮 The worst was, one night when we wanna shower late at night there was no hot water. And also the aircon is not getting old and better to switch it off because it is too old!!!!

EMPLOYEES: The Receptionist who assisted us while checking-in is nice but at night they are changing shifts and that night when I complained about water, he was so unfriendly and annoyed perhaps that I'm complaining.

Trying to get a refund from booking but they said that they can't give me any. So disappointing.

Hello , i never met such rude person in my life ! We wore seated at the bar waiting for a cocktail when cocktail arrived I went at the desk and kindly I asked if they have any snacks that come with that in my mind I thought I m sure they forget . The barman told me that I have to pay for it !!!! I never heard such thing after we were suppose to stay 4 days in the hotel , so I asked can I speak to the manger ? He came so I asked I found incredible that you serve an aperitivo with out a fries anything and rudely he told me if you don’t like you can go !! He trow me out of the hotel !!! RUDE RUDE I have heard about Catalan being cheap but for some fries Throw out 3 people and loosing 700 € it is just crazy . I hope the owner quell read this review and throw out the bar manager . What experience !!! DONT GO TO THIS HOTEL THEY ARE CRAZY!!!