Catalonia Park Putxet

I booked a room 2 months beforehand, but the hotel cancelled my booking a few days before my trip. The credit card I did the booking with, expired and I received no instructions what to do, or a warning my booking was going to be cancelled. I immediately tried to make the reservation again, but there was no availability so it was just a scam to ‘solve’ their overbooking. I called and e-mailed them but received 0 help. So try to find an affordable stay in Barcelona a week before your trip…

What a bad experience. I think it is exaggerated that they are considered as a 4 star hotel.
The isolation is really bad. We could hear the other clients talking from their rooms.

Their door closes brutally. The whole night we could hear other customers bang their doors!!!
They placed us in the middle of very noisy students. They were very noisy running around and going back and forth in their friend's room. I went to the reception for their help but nothing happened. What an awful experience! We paid 140€/night for a room with a very minimum service ( no boiler, or cups or sachets of tea or coffee).I think even hotel with 2 stars could have this things.

Breakfast is very minimum. All industrial food. Bacons, scrambled eggs, industrial hams and fruit juices that are not even from fresh fruit compared to other 3 star hotels we 've been around Andalucia. Too expensive for what it is!

Maybe their placement is ok because park güell is walking distance ( after lot of stairs, you should have strong legs ) but I really don't recommend this hotel if you want to have a good sleep after touring around Barcelona the whole day.

We will definitely never going back in this hotel.

Turned the light on in the bathroom, and cockroaches scurried EVERYWHERE. Didn't stay the night, immediately left in panic, the next day I contacted the hotel to try and get a refund because I didn't stay, and they refused because I was contacting the day of checkout. They also stated that they could have given me another room, but I'm certain there are cockroaches all over the building if there were that many. The location is well connected and convenient, but there are plenty of other hotels to choose from, don't stay here.

The chief of the counter is a very disrespectful person. She is probably a liar and thinks everyone else is similar to her.
I made a reservation directly with the hotel. I told them we were a couple with two children. They said it was
confirmed and charged my card weeks in advance.
Finally, they did not respect the reservation and gave the room I had paid for to someone else.
The next day, Randa (the chief of the counter) accused me of lying and charged me 30% more than the reservation value.
It is a pity because other than the chief of the lobby, the place and the staff are actually good.