Ruleta Augustus in Cambrils

Below average hotel with a fantastic location!!

My family stayed in the hotel in July 2024 and our impression is that this is a three star hotel at best!

We booked the hotel a week before arrival, and specified we needed a cot. On arrival, there was no cot in the room and we had to phone them twice about the cot!

We booked a room with sea/pool view and the view really was fantastic until the “kids entertainment” chased us out of the room as there was blaring music until 23:00 and our 8 months old baby could not fall asleep since the music was so loud that it felt the speakers were on our balcony!!

We asked to switch rooms the next morning and the hotel was able to accommodate with a room half facing the ocean.

The food selection was very basic!

The breakfast buffet was the worst! We would get hard boiled eggs with two buns and some cheese. Most of the breakfast was pig sausages, bacon, chocolaty cereal, sugary cereal. No healthy breakfast options at all.

Lunch and dinner had some salad options, chicken, or fish and again loads of pig meat.

The fruit was over ripe and mushy.

This is the only hotel we stayed at where for all meals you have to carry with you a piece of paper to show the room number and I guess the board type (breakfast only, half board, full board) and if you forget it they make you go get it.

One day upon showing the piece of paper, the usher showed us to a table, we sat down, pulled the stroller to the table and while my wife was getting food, a woman approached and asked how many people we had and when I told her just two and a baby, she looked at me annoyed and said in Spanish “at a table for six??”. She quickly went to talk to the man who seated us and they weren’t able to handle the situation but just turned their backs to each other and she said “i don’t care I did not seat anyone”.

The hotel has more than 200 rooms and only two lifts.

The restaurant had very limited capacity, causing on some days, very long queues in the lobby.

The queues for getting an omelette were just as crazy and having people wait for over 20 mins for an omelette.

Vegetarians and or vegans, good luck to you if staying here with full board!!!!

The swimming pool is more a kitty pool than a swimming pool and can fit 20-30 people at best without violating a health code.

There are maybe 12-15 loungers all taken. Although, I must say the hotel has a respectable policy. If the lounger seems abandoned with only your belongings, they pick them up and put them away so people who are actually at the pool can use the loungers. We were unable to ever get loungers to sit due to the limited capacity/availability.

We bought a little flotation donut for our baby and were not allowed to use it in the pool.

The air con in our room was basically obsolete as it mainly blew just air not cool air.

The location of the hotel is AMAZING! Right at the beach and the main promenade which will allow you to enjoy a nice stroll along the beach or the inner part of Salou!

All in all, I would not wholeheartedly recommend the Augustus hotel as a great place to stay in Salou.

The Augustus must have been a great hotel ages ago, but it has nothing to compare to, what we call, a 5 star hotel where you get what you pay for. Paying over 900 euros per night to sleep in a cupboard size room with hardly any space to put out 2 normal size suitcases is a real joke. Not talking about the fact that you do not get for this price 2 bottles of water (for a couple in a room) but 1, and no glasses in the bathrooms to brush your teeth’s.
They should really consider looking around on how other real 5 star hotels treat their customers. But if there are customers that accept all the above, then good for them. But they really live on their assets. Will never recommend this hotel to anyone.