BLUESEA Copacabana

I'm going to preface this review with the assurance that I was aware this was a 3* hotel at the time of booking.

The staff were, by and large, very friendly especially the bar staff. We did notice a certain level of frostiness from the female reception staff. My travelling companion and I are both female and having spoken within other female guests, this seemed to be something of a pattern. The male reception staff were always eager to help us.

Upon entering the hotel, we noted that the communal areas and facilities were in good order and to the expected standard.

The check-in process was smooth, but, after entering the room, a number of issues and annoyances came to light.

Firstly, the room décor and furniture were dated and tired but the room was clean.

We had booked a double room however there was only one chair, bedside table, bin etc which made for some functional difficulties in using the room.

Furthermore, there was only two single sockets in the room. One of the sockets was faulty – this was reported to the hotel staff but nothing was done to remedy it during our stay. This lack of sockets made things very difficult, for example getting ready for a night out became a real chore as we were hot-swapping our various appliances and whatnot.

The walls were paper thin so be prepared to get to know your neighbours' business very well. The other patrons were a boisterous bunch, so was noisy 24/7.

The beds were incredibly uncomfortable, leaving me with a sore back by night 3.

The balcony had no privacy, neighbours were easily visible through and round the screening.

We stayed on an all-inclusive basis – whilst I can't comment on the food on offer there was a good selection of drinks on though I and other guests suspected that the drinks were being watered down.

After 10 vodka and cokes I would expect to be feeling fairly merry, sadly not the case here.

Overall, whilst the hotel is not without issue – I'd say the room is more 2 star but the rest of the hotel is 3, I'd say the hotel is best suited to shorter stays for groups of young people. A week was too much and the issues I've mentioned above made for an uncomfortable stay.

Hotel location is really good , only a couple minute walk to the beach. Rooms were very bland with super outdated furniture and need a desperate renovation.The bathrooms would flood and were mouldy and we also didn’t receive any soap or hand soap. There are also no hair dryers in the rooms, when we asked for one down in reception they had none.One major flaw was there was no mini fridge in the rooms so your not able to keep personal drinks and items cold especially in the heatwaves here . Food was pretty bland, very limited selection. Customer service was decent but didn’t notify you anything about times of food and the stay in general. Only positive overall was price of hotel and location but could do with a massive change in hotel rooms and food.

In dire need of refurbishment. The rooms are clean and tidy. The food is pretty bad. Breakfast is a joke. Cold Boiled eggs, beans and a selection of cheese and meat. Also bread with a toaster. Evening meal not too bad. Stayed as part of an all male party so not too bothered as we only slept at the hotel. Would not recommend!

So where to start.
It really needs to be renovated. The beds are old style, the mattress are really old. The bathroom was old style but clean
The wifi in the hall does not work, it is 3 €/day, 8 €/3 days and 15 eur for one week. The breakfast is nice but it can be better. The menu for dinner is good rich but they need to name what is there as some of them you cant distinguish if is fish or meat and what meat. You dont have water provided. You need to buy it from the bar.
The location is good, not front line but throug the days you learn short ways to the beach.
It needs improvement.

I wouldn't even give this hotel a one star, definatly not child friendly, rooms are very poor broken glass on balcony and much more and no balcony privacy, lady who deals with the rooms who speaks no english was very rude and unhelpful, no manager to speak with neither. Would DEFINITELY NOT RECOMMEND this hotel.