Globales SuneoClub Pionero Santa Ponsa in Santa Ponsa

We were going to surprise our aunt and cousins for her upcoming 80th birthday. I emailed the hotel about being in the same hotel as them as two were named, not only did they do that but put us in the next room to them.

Only back from this hotel it's lovely and clean easy check in rooms not available till 2 o clock but you can use there facilities while waiting.you get plastic cups for pool bar to use no sunbeds available unless your out before 8 o clock not enough seats either around the pool area too but if staff came out to check be better because alot of ppl holding chairs to put there feet on whichs not fair for others looking to sit down .food is ok alcohol not to my tasting be better with another choice of beer.snack bar burgers hot dogs choice of sandwiches salads pasta and sauce tea and coffee squash snack bar also use your plastic cups.

Just home from a week here and I can’t fault it at all for what it is.. times are a bit weird for breakfast and dinner but food was good, have to say I was getting put off going here with some of the reviews but I was very pleasantly surprised,yes it’s a buffet service and at certain times can be busy but you definitely won’t come away hungry there is something for everyone. Room wasn’t the biggest but for both of us was ample and ample room on the balcony, shower was big and water pressure was good. The WiFi though was none existent in most places in hotel. Most of the staff were pleasant but some do need a lesson in hospitality, 10 minutes away is the main bars and restaurants, but fat Sam’s 5 minutes away is worth a visit if you like a grill bar, beach is 5 minutes away,there’s 2 supermarkets right across the road,yes even in October there is the usual rush for sun beds, didn’t bother us though, there is a snack bar open from 10-6 food is ok, we didn’t really spend any time in the main bar as kids disco every night from 8:30, the hotel from the entrance to the toilets including the rooms and poolside were absolutely spotless, all in all for the price here was well worth the visit, I really can’t understand some of these comments about here but I suppose you can’t please everyone, we would have no problem going back

My last day here. Read some negative reviews but had a lovely week The hotel is nice, so clean and food great, so much choice. You get a plastic glass which you use during stay, saves a lot of waste. Room small but bed and pillows comfortable. Had room with view of church and mountains. I could hear people talking in corridors at night but it gets better. Day time activities round pool great, exercise classes and aqua gym really good, plus other activities. Can also use sister hotel and sun terraces. Location of hotel good for shops and beach just down the road. Don't go by reviews just enjoy stay.

Our initial experience wasn’t great! We didn’t know that there were 3 Globales hotels on same street so when coach driver dropped us off he pointed to one which wasn’t where we were staying so we were directed towards the second one which also we weren’t staying in!! At this point I was getting mad because I hadn’t been on holiday for seven years and was very much looking forward to this one and a wonderful member of staff from the Pionero came hurrying over to escort us to the right hotel which was the pionero. I don’t know why TUI don’t tell you which hotel you’ll be staying in because I know for a fact it happened to a lot of people whilst we were there so we called it the pool walk of shame because they had to walk through the pool area in their jumpers and coats wheeling luggage past the sunbathers!! The Pionero is the best of the three and we enjoyed our stay the staff were exceptional very helpful and friendly. Our room was comfortable clean and we could see the pool which was good to see people hurrying to lay towels down which was funny it was a bit of an issue with sunbeds because all 3 hotels could access each others pools and our pool was the best so it seemed everyone was over our side which I think is not workable? Also the lifeguards were great because they gave you about 15 minutes or so to get back to your sunbeds that you had “reserved” but if you didn’t they would remove towels fold neatly and put on table doing so with a smile on their faces the Brits didn’t like that!! I thought this was great because we were there five days until we managed to get any sunbeds or even a chair so we went to beach many times which is five minutes away and sunbeds galore but pricey! The food at hotel was abundant and always a great selection catering for everyone the cakes and desserts were delicious suffice to say I need to go on diet now that I’m back home! So all in all after initial experience of being shuttled around three hotels I’m so happy that we ended up at the Pionero and also just to add it costs nothing to be kind and polite to the staff who are serving you, a gracias when they clear your table or serve your drinks goes a long way because there are some people who are extremely rude and show no regard to others

What a lovely hotel, with friendly staff, clean and comfortable rooms and tasty food! Had such a lovely holiday here and hope to come back again next year! Came with my 9 year old son and disabled mum and it was a perfect stay for us. We got either sun beds or a table and chairs around the pool each day. The food was fresh and good quality, with a good mixture of different cuisines. My son particularly liked the deserts! The poolside entertainment was fun. The pool was a nice size and not too deep at all! We didn’t stay up for the evening entertainment as we’re not night owls but the bar area was big and everyone looked like they were having fun when we popped in now and again. It was a short 3min walk to the beach and Santa Ponsa beach itself was stunning!

Hotel was good. Food was reasonable, rooms were a little small for our family of three. Can’t fault the entertainment staff. Carlos was outstanding, went out his way to involve our family of 11 in all the activities. 447

Hi, I want to say Thankyou to all the staff especially the children’s club! My daughter loved her time with Africa,Carlos,Julen and Camille. We had help from reception when my daughter was unwell in the night.The managers took their time to check on us afterwards. Good luck for the future! Kind regards Gavin,Mari and Aurora ❤️

The hotel is nice. I stayed there by myself, including breakfast, and it cost less than 600 RMB per night. Breakfast was ok, and they had churros which was nice. There are just no hot dishes suitable for Chinese people. The interior of the room is also very good. Be careful not to set the air conditioner to the hottest setting, otherwise it will blow out cool air. The slightly warmer position will blow out hot air. Cleaning service is provided every day. The swimming pool is also very good, two small pools and one large pool. I went in the water and it was a bit cold. There are white holiday groups all around. There are many restaurants next to the hotel with very reasonable prices, and there is a big supermarket just a few steps away. Overall highly recommended. It is also close to the bus station.