Lapland Hotels Sky Ounasvaara

Sauna in the room was a great highlight & food was delicious. All the staff were very helpful & friendly. Got lucky and saw amazing aurora from hotel's rooftop after dinner.

Very nice hotel 🤍

The room we stayed in was a normal one, but it was 961€ (just under 160,000 yen) for two nights with breakfast, which is a very high-end price. However, not only do Finnish hotels not provide toothbrushes or combs in the rooms, but this hotel also did not provide shoehorns. The room was also dry, and there were other issues such as a broken plug in the bathtub. I ended up at this hotel because I don't like unit baths, but I guess the price and quality are not in line because it's a famous tourist destination.
The good points were that the breakfast was delicious, the restaurant we had dinner at was authentic, and the staff were friendly.

We came here twice for afternoon tea and coffee by the fire. The coffee was the best I tasted of all the hotels we visited in Finland. The hotel has a very beautiful, relaxing, and cosy atmosphere. It is worth coming here just to enjoy the stunning views from the café (ground floor) and restaurant (first floor). The gift shop had overpriced but beautiful Lapish wooden mugs and gnomes. We'll visit again.

Here's a more professional revision of your review, divided into two paragraphs for clarity:
Upon arrival, we checked in with a booking for a twin room, a single room, and a premium room.
While the twin room was fine, there was an issue with the single room as it was not the correct one. We had to return to the front desk, where, after some back-and-forth with an employee (a Colombian lady), we were finally assigned the correct room. Unfortunately, this process required hauling our luggage around the hotel, which was inconvenient. Additionally, we encountered repeated issues with the key cards.
My key card needed renewal once, the single room's card failed four times, and the premium room's card failed once. This caused frustration, particularly after long days when all we wanted was to relax. On one occasion, we had to rely on a room service staff member to help us access our room after multiple failed attempts at obtaining a new key card from the front desk.

Despite these inconveniences, the rooms were very clean, and the majority of the staff were exceptionally kind and helpful. The indoor restaurant was excellent, offering carefully prepared cuisine that was both delicious and of high quality. Overall, I would recommend this hotel for its service and dining experience, though improvements to key card functionality and front desk communication are needed.

A place where you simply feel at home.
We booked a deluxe room with sauna and we're very happy with the decision.
The room was cozy, the sauna worked like a charm, everything was clean and nicely designed.
The staff was lovely but on occasion you do have to wait at the bar or the reception when there is more to do.
The hotel is slightly out of the city but you can easily walk to Rovaniemi in 45 minutes in a winter hiking trail that is lit at night. There is a bus service to Santa Claus Village right from the hotel.
All in all totally recommend!

very very good!

I came to check in after the meal time, and I had to wait for a long time in the middle. I didn't have food until five o'clock in the evening, because I was very hungry due to jet lag, and there was nothing nearby, so I had to wait for four hours. The style of the room is more masculine, including the taste of body milk, which is also suitable for men. It should be pretty good here in winter, supported by snow and aurora. The first floor is nicely arranged. Paid to upgrade to a deluxe room. The room is not too big. I feel that there are not many people staying in it, but a twin room is still provided. Hope the meal is satisfactory.

One of the best hotels in Rovaniemi, and the most expensive (especially in the tourist season). The breakfast is very rich, the forest is outside the window, and the aurora can be seen on the roof at night (depending on luck);
The room is not too big, there is a kettle;
Washing is separated from the toilet, spacious enough, and the hotel also has a public sauna;
The only downside is that it is far from the city, and there is nowhere to go at night.