Lapland Hotels Sky Ounasvaara

Sauna in the room was a great highlight & food was delicious. All the staff were very helpful & friendly. Got lucky and saw amazing aurora from hotel's rooftop after dinner.

Very nice hotel 🤍

The room we stayed in was a normal one, but it was 961€ (just under 160,000 yen) for two nights with breakfast, which is a very high-end price. However, not only do Finnish hotels not provide toothbrushes or combs in the rooms, but this hotel also did not provide shoehorns. The room was also dry, and there were other issues such as a broken plug in the bathtub. I ended up at this hotel because I don't like unit baths, but I guess the price and quality are not in line because it's a famous tourist destination.
The good points were that the breakfast was delicious, the restaurant we had dinner at was authentic, and the staff were friendly.

Nice stay
Cosy room, very comfy bed, great view, Tasty breakfaat, friendly staff

We came here twice for afternoon tea and coffee by the fire. The coffee was the best I tasted of all the hotels we visited in Finland. The hotel has a very beautiful, relaxing, and cosy atmosphere. It is worth coming here just to enjoy the stunning views from the café (ground floor) and restaurant (first floor). The gift shop had overpriced but beautiful Lapish wooden mugs and gnomes. We'll visit again.

We had a wonderful time there. Everything feels like a dream. Nice location on a hill to give a resort feel while also being close to the city centre. Great restaurant and food. The room with sauna is amazing. All staff are friendly and helpful.

Lovely Hotel
The hotel was situated on top of the hill, and we really loved the landscape around the hotel. A lot of trees and a lot of snow with few people. But there were no nearby bus stops, so transportation was quite inconvenient. Taxi to the city centre for 6 people was 46Euros. But since we expected this when we booked this hotel, we have booked tour with hotel pick up most of the time, so it was not that big of a problem for us.
Staff were friendly, food at the restaurant was good.
Room was small but comfortable and clean. Good to have a private sauna in the room, we enjoyed that :)
It was right next to a ski resort, so good for people who like to ski as well.

Here's a more professional revision of your review, divided into two paragraphs for clarity:
Upon arrival, we checked in with a booking for a twin room, a single room, and a premium room.
While the twin room was fine, there was an issue with the single room as it was not the correct one. We had to return to the front desk, where, after some back-and-forth with an employee (a Colombian lady), we were finally assigned the correct room. Unfortunately, this process required hauling our luggage around the hotel, which was inconvenient. Additionally, we encountered repeated issues with the key cards.
My key card needed renewal once, the single room's card failed four times, and the premium room's card failed once. This caused frustration, particularly after long days when all we wanted was to relax. On one occasion, we had to rely on a room service staff member to help us access our room after multiple failed attempts at obtaining a new key card from the front desk.

Despite these inconveniences, the rooms were very clean, and the majority of the staff were exceptionally kind and helpful. The indoor restaurant was excellent, offering carefully prepared cuisine that was both delicious and of high quality. Overall, I would recommend this hotel for its service and dining experience, though improvements to key card functionality and front desk communication are needed.

A place where you simply feel at home.
We booked a deluxe room with sauna and we're very happy with the decision.
The room was cozy, the sauna worked like a charm, everything was clean and nicely designed.
The staff was lovely but on occasion you do have to wait at the bar or the reception when there is more to do.
The hotel is slightly out of the city but you can easily walk to Rovaniemi in 45 minutes in a winter hiking trail that is lit at night. There is a bus service to Santa Claus Village right from the hotel.
All in all totally recommend!